Protyre Autocare - Worcester Reviews 1,031

You can book in your MOT and wait for it which is most helpful. Online booking form which offers £10 off MOT.
Courteous and efficient.
Last year I had Gold standard Service and MOT and it was £200 cheaper than its nearest garage.
Vending machine could do with updating to contactless and filled as it was empty of food items.

On arrival I was seen Immediately and offered sound advice about the car.
The work needed was then carried out in thirty minutes which was great.

The Protyre team was very professional and pleasant and communicated by telephone calls giving updates about my vehicle.

Website easy to use and very clear. Ordering efficient and plenty of appointments to choose from. I arrived earlier than my slotted time and they sorted my tyres out straightaway. Did a check of the other tyres and my brakes which was not expected. Will definitely use again and recommend to others.

Initial booking in was straight forward.
No mention of how long it would take was provided and I assumed it would be about one hour.
After waiting for an hour and a half I had to enquire whether the test had been completed.
Do think that the customer should be informed when the test has been completed?

you pay for refill air con with gas and you only get half because they are rush in going to home
especially I had to wait for an hour even I had a reservation

Not a great experience, paid for tyre fitment and tracking. On checking the vehicle afterwards it was obvious the track rod ends had not been touched. Went back inside and quizzed the guy at the counter on what the tracking was like, he said it wasn’t far out and just need a minor adjustment, so I pointed out that no adjustment had been made. He then made some excuse that it had not been done due to an admin error and got it back on the ramp. Also paid for aircon regas which they also claimed they did but then said blew and dumped the gas when they turned it on. So no refund and no mention on the invoice of the issue. After the tracking not being done and then the aircon, left me feeling like I wished I hadn’t left the vehicle or gone elsewhere.

Excellent service

Really good service - gave good advice about tyre options. A very professional setup.

Quick service and reasonable prices, extremely helpful and polite staff

Had my Aircon regassed here, excellent service. The tech, I believe who was called grant even entertained my 4 year old by answering his many many questions! Thank you again protyre

Made an appointment to have a tyre replaced on Sunday 1st June in the afternoon, turned up on the Monday at the allotted time and the tyre fitter was ready and waiting for me. Fitted and balanced it in 15 minutes. Excellent service and will use the Worcester branch again.

Protyre is a non trustable company, If you want to know more, please check with your Worcester branch about my transactions and come back to me .

Fantastic service. Sorted my sir con didn’t work 2 days later went back and no problem. Also checked my break light as was flickering. Really genuine nice people who don’t rip you off

I had been quoted a large amount to replace an aircon condenser by a main dealer. This company checked my aircon for free and found it to be working fine. Evan the district manager at Worcester was really helpful. I have always used this garage for MOT’s and tyres and will continue in the future. Thank you very much indeed.

Very helpful and knowledgeable staff.

Went into the Worcester garage as my window washer wasn't working and I had been to the garage before for my MOT. They sorted the problem quickly and did not charge me for it. Done straight away as it was quiet. All the staff there were friendly and helpful. Spoke to Luc about getting my air conditioning refreshed which was able to be done straight away. Came back for the car an hour later and it's was all done. Thank you to all. Great service.

Excellent service and very prompt fitting upon arrival. Highly recommended and a great price too.

Great staff great price , great service what more could you ask for

Terrible service, been coming for years, recent service was terrible.