Protyre Autocare - Worcester Reviews 1,031

I’ve not been refunded for 2 tyres costing over £300 that were ordered on 13th May and then changed to the recommended alternative that were fitted on 15th May. It’s now 24th May and I’ve had no communication whatsoever.

Brilliant service I had two tyres changed in no time at all and the staff were extremely pleasant. Will be using them again

Booked to have my air conditioning serviced. Booking couldn’t have been easier. Then dropped car off. Given Option of leaving and coming back but stayed and read my book. There was a coffee machine available but I didn’t use. I was there quite some time but it wasn’t a problem. I was kept informed regularly about what was going on. It took so long because it was so low! And they recommended to have it serviced every two years (which I didn’t know). When it was finished and my keys were handed to me, I knew they had done a good job as the key was ice cold! And they joked that I’d need a woolly hat. It was a freezer in the car as I drove home. I’d recommend and I’ve made a note in my phone to book in two years’ time.

Called in as inflate tyres came on my dashboard Luke was amazing put my mind at rest he was so helpful nothing is to much trouble at this garage thank you 🙏

Windscreen washer not working cleared.it no problem

Great service and friendly knowledgeable staff

Theyb were spot on for time of appointment. The staff were knowlegeable and polite all they way through. The servie was explained by mechanic at each stage and advice for any further needs were explained and shown at each stage.
Advice was swift and accurate.
Have never seen better over last 15 ears. I will be switching all my and families acr needs to th in the future.

Good value, polite and efficient staff.

Very polite and welcoming staff.
Efficient service.

Ive used this location twice in the last month, firstly to have 2 new front tyres fitted and then to have my air con re-gassed. Both visits were pleasant. Previous reviews aren't great however I'm told they've since had new management in store. Luc and the team were welcoming and polite. Efficient work with competitive prices. Would definitely use again and would recommend others with bad experiences to try again with new management!

Always super helpful, friendly and I trust that my car has been seviced/mot'd well.

Staff were polite and the Speed and efficiency of the service

Made online appointment. Arrived in time to be told there was a 30 min wait. I wouldn't mind if they phoned to tell me B4 I arrived but I'd paid online so nothing to do but kick my heels. The two new tyres were both different pressures, one 7psi under and one 4 psi under. The man rec pressures were on door frame. Unforgiveable. I fixed myself as easier than going back probably having to have to wait again. The price was reasonable so I might try them again in future but will want everything checked!

Went to the local Protyre shop in Worcester today. It was time to change my Winter Wheels to my Summer Wheels. Simple job, or so I thought! Quoted me £20 including VAT. All that was required was a straight wheel swap, no tyres, no balancing etc. Ended up with a £80 bill. Never been charged this amount before by anyone, not even BMW who charge £63. Someone is ripping off customers here. I've used them for the last 5 years and this is the last time I will ever touch them again. Normally they have charged £20 all in. Something has changed here for the worst, including a £2.09 Environmental Charge!

Good prompt service

I have used Protyre (formerly A44 Tyres) in Worcester for many years, they are very accommodating and deliver excellent value. Under the Protyre Autocare brand the range of services has expanded considerably helping me to utilise them as a 'one stop shop' for post MOT repairs.

I was very impressed with the service and feel (at last) that we are in safe hands.

Great service, friendly staff, offered a free coffee. Would definitely recommend.

phoned up to check price of tyres for my car. given fitted price after checking with me the size and make I wanted. made appointment to have the tyres fitted and puncture repaired, also to move the wheels around so that the new ones were on the front. not kept waiting when arrived for the appointment. New tyres fitted, puncture repaired all while i waited. good service