The low price was what intially attracted me, My doubts were with the gaurantee and shipping from Hong Kong to Europe.I emailed and had a prompt response. The item arrived fully sealed and in ori... See more
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About Onestop Digital
Written by the company
Established in 2004, Onestop Digital has been in the business of selling electronic and photographic products for almost two decades.
We offer FREE Delivery for ALL Orders.
Specialising in electronic and photographic products by well-known brands such as B+W, Canon, DJI, Feiyu, Fujifilm, GoPro, Hoya, Insta360, Leica, Metabones, Nikon, Olympus, Panasonic, Pentax, Samsung, Sigma, Sirui, Sony, Tamron, Voigtlander, Zeiss, Zhiyun and many more.
Fantastic Customer Service and Low Prices
We are extremely proud of our customer service record, as reflected in the positive comments on Trustpilot and our website. Our success is based on very competitive prices and reliable service, which leads to happy repeat customers.
At Onestop Digital, we believe in going above and beyond to assist our customers. Whether you have a question about a product or need help with an order, we are always happy to help.
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Replied to 84% of negative reviews
Typically replies within 24 hours
OneStop Digital scammed me for 1250 euros. STAY CLEAR!
December of 2024 I bought a Sony A6700 body at Onestop Digital. It never got delivered, and I've been fighting them since about it. Their TOS is a lie, they won't refund you. FedEx Netherlands has confirmed the item as lost, yet I still haven't seen my money back at all! They stopped replying to my e-mails in July of 2025 after stalling for weeks, saying it's in the hands of the managers and saying it will be resolved soon. They've been saying that for nearly a year now.
Stay clear and save yourself the headache. I've lost 1250 euros and have no camera still. This place will scam you and leave you hanging. Customer service has been ignoring me for months now, no replies and no indication for if I will ever see a penny back from something that happened LAST YEAR!
OneStop Digital replied on 13/10/2025 for my order number. Let's see if they'll stop ignoring my e-mails and stop trying to weasle out of my refund. I'll update this review if anything changes.
Update 14/10/2025: OneStop Digital is now claiming on Trustpilot that the package was supposedly delivered. In earlier e-mail exchanges with FedEx Netherlands and OneStop Digital customer service they both confirm that the package was lost in Dutch customs. It never arrived at my apartment. So this must be a fabrication to get out of the payment. I will update this thread further with images of my e-mail exchanges with OneStop Digital customer service representative Jess, proving the package was lost in customs and there by showing that OneStop Digital is a SCAM trying to get out of my refund. @OneStop Digital, how can it be that FedEx Netherlands confirmed to you that the package got lost, which I have in writing is true and Jess from customer service has confirmed! and now it’s suddenly not?
I cannot upload images or links in an edited review, but I will simply write a new review tomorrow with the entire Customer Service exchange, FedEx e-mails and call FedEx Netherlands so they can re-confirm to FedEx Hong Kong that it is lost. That leaves two options, either you guys are lying and trying to dodge the refund payment, which I assume OR you will own up to your OWN TOS after seeing the proof that it's lost, which BTW you already HAVE, FedEX Netherlands told us over the phone AND IN WRITING (images and proof tomorrow in new review) THAT IT IS LOST!

Reply from Onestop Digital
Tamron lens for Sony E-mount. Excellent Experience
I recently purchased a Tamron lens for Sony E-mount from OneStop Digital, and the whole experience was outstanding. The lens arrived in just a few days via FedEx to the Netherlands, perfectly packaged and exactly as described — brand new and genuine Tamron.
I chose to buy from outside Europe because of the very competitive pricing and the guarantee of no additional taxes. Both turned out to be true. Although FedEx charged me around €14 in fees, the customer service at OneStop Digital was exceptional — they refunded the amount the same day without any hassle.
Overall, I’m extremely satisfied with my purchase. OneStop Digital is a highly trustworthy and reliable webshop. I would absolutely recommend them to anyone looking for great prices, fast delivery, and excellent customer service.
Brilliant price for a brand new lens
Brilliant price for a brand new lens. I have used one stop before and always happy with them.
Very fast delivery :)
Superfast Shipping and Delivery
Superfast Shipping and Delivery, Great Original Product 1A.
Till next Time.
Very good price and excellent service!
Ordered a RF 70-200 F4 Canon lens for a very good price. It arrived within 6 days.
I had to make some costs before delivery, but after sending the official Fedex document I got the money back very quickly. I have ordered a number of items in the past and never had any trouble receiving them
Solid Service
5 days delivery to UK. All arrived as described.
Small delay with card holder verification, but I understand thats for security purposes.
Good prices, fast Delivery, all included
Good prices, fast delivery and import taxes included in the price. No hassle, recommended.
An absolute disgrace
I bought a Techart adapter for M-mount lenses on Sony cameras. The first day it only worked half of the time, and next day it did not work at all. I have been since then (september 1st 2025) asking for how to return it and get a refund, and they have just ignored me to everytime answer that they will ask Techart on how to find out the issues with the adapter and so on. Not even once they have answered my question on how to return it. I have asked many times.. and they keep ignoring me because they obviously do not want to give me my money back for a product that does not work at all. It's been almost one month with many emails back and forth and there is no way. You are all warned. Stay away.

Reply from Onestop Digital
Very quick and efficient service
Very quick and efficient service, small delay caused by FedEx, customer support was able to resolve everything in 24h. Very satisfied with the product,price and service
The low price was what intially…
The low price was what intially attracted me, My doubts were with the gaurantee and shipping from Hong Kong to Europe.I emailed and had a prompt response. The item
arrived fully sealed and in original packaging in the 14 days they had stated. No import duties or other charges from DHL. So the transaction was very easy and arrived exactly as they stated. I would like they make clear the process for repairs within their own gaurantee system as its obviously a grey import. I am happy with the transaction and quality of the item.
Great price
Great price, fast delivery, products exactly as described.
Fast delivery and good service
From I placed the order until I received the phone it was less than two weeks - including providing prof of my creditcard.
I was billed for VAT afterwards, but Onestop refunded the expense even before it was due
Trustworthy and fast
Excellent and fast service at reasonable prices. Highly recommended.
Please don't trust their promises
Please don't trust their promise to refund the paid VAT nor the duties. They won't do it. They ignore my claims. They don't obey their promises. They act like Putin.

Reply from Onestop Digital
Low prices for camera’s and lenses
Low prices for camera’s and lenses. You have to have a little patience for delivery but if you can prices are unbeatable. I had to pay some import taxes to the shipping company, but Onestop-digital refunded it to me promptly when I asked. Good service.
I've bought from this company multiple…
I've bought from this company multiple times now. They have very competitive prices and have been fast to reply to any questions I had. The most recent purchases I made were CF Express cards, which they sent out using Fedex. I think they offer a good reliable service.
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