E-Infinity Online Camera Store Reviews 4,265

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's professional approach, noting the authentic products, competitive prices, and secure packaging. Many consumers appreciate the ease of ordering and the clear communication throughout the process, from order placement to delivery. The responsive and knowledgeable customer service team is frequently mentioned, with reviewers highlighting the prompt and helpful email support they received. Consumers are particularly pleased with the delivery service, often mentioning the timely arrival of their purchases and the attention to detail, such as ensuring the correct language software and appropriate plug fittings. The company's practice of sending photos of the item during the packing stages is also a valued touch. Overall, people express confidence in the company's reliability and commitment to customer satisfaction, making it a highly recommended choice for future purchases.

Based on these reviews

Rated 5 out of 5 stars

Initially scared to order, looked too good to be true. Upon ordering I received a confirmation. After a few days I received photo’s of my new camera, with a delivery note with my name and adress on i... See more

Rated 5 out of 5 stars

They kept me informed of the status from the get go. Sent me tracking details within a couple of days complete with photos. Package arrived just over a week later, well wrapped in perfect condition.... See more

Rated 5 out of 5 stars

This website is pretty incredible i got a Nikon Z6 III for 1700 instead of 2300 on the italian market. It takes roughly a week/ten days to get to Italy and it comes from Germany so no customs. Great,... See more

Rated 5 out of 5 stars

I have ordered endless amounts of products from this company. initially sceptical as to whether Id even receive my order. but since my first order which has been quite some years ago now. I have order... See more

Rated 5 out of 5 stars

I ordered a camera and a lens at the end of August. They arrived safely two and half weeks later. During that time I contacted E-infinity a few times. They always immediately replyed updating me on... See more

Rated 5 out of 5 stars

Great price. You have to wait a while for delivery, and delivery information could be better managed, but it's a small price to pay for a great value purchase. Responsive and helpful on queries. I've... See more

Rated 5 out of 5 stars

Superb service with top notch camera equipment. Easy to order and keep you updated with all stages of dispatch and delivery. Then the price much cheaper than anywhere else. Highly recommend you purcha... See more

Rated 5 out of 5 stars

E-infin is serious and excellent photo eshop working great for many years ant I like them. I use to buyt my photo gear there for years, lenses and camera bodies as well. English menu it my only option... See more

Rated 5 out of 5 stars

I am buying at E-Infinity almost for a decade and it was and is always pleasure. Reliable delivery and most of all, unmatched prices. Over the years it saved me couple of thousands of €/$/Ł. There... See more

Rated 5 out of 5 stars

My first order with E-Infinity and delighted with the whole experience. Website is easy to navigate and place your order and prices are competitive. My order arrived from HK to the UK in app... See more

Rated 5 out of 5 stars

Excellent, fast and accurate communication via email regarding my enquiries. Nikon D850 was delivered by DPD eight days after I placed theorder. I was well informed about the shipment. The firmware i... See more

Rated 5 out of 5 stars

Excellent service, great product, good delivery time - very efficient and I have no complaints. Try them and see….

Rated 5 out of 5 stars

Website easy to navigate, prices are fantastic. Particularly like the photo of your item at the packing stages. Delivery by dpd is excellent, please dont change that. Lens arrived as described and w... See more

Rated 5 out of 5 stars

Outstanding Value. Although it wasn't the quickest delivery, the price savings made the wait worthwhile. I have used them before and will use them again. I have no qualms about recommending them as a... See more

Rated 5 out of 5 stars

Carefully delivered, good package, 10 days after ordering. The sony 70-200 F4G2 is inpeccable and will hopefully give years of joy! I must admit that the price difference was decisif to choose E-infin... See more

Rated 5 out of 5 stars

Among the MOST professional sites you can ever ask for!! Purchase (Sony a7c ii) arrived in scheduled time in perfect condition and good packaging. Amazing prices. Authentic products. Plus, a week... See more

Rated 5 out of 5 stars

Excellent delivery of an Sony lens. Took approximate 14 days time for delivery , but was nicely packed and a good new product. Good communication from seller. Wil bye again from them.

Rated 5 out of 5 stars

I have been a long standing customer of E-Infinity . I mainly purchased over the years, cameras and some lenses. I have always been impressed by the quality of the service that has never faltered over... See more

Rated 5 out of 5 stars

Just Great! Service, packaging, communication isn't needed because everything is clearly explained. Great prices! I bought one camera and three lenses this last year!

Rated 5 out of 5 stars

This was my first experience with e-infinity and I was left extremely satisfied. After the order was paid, I received a confirmation and brief instruction on the next steps. Tracking number was sent w... See more

Rated 5 out of 5 stars

The whole process of purchasing my new Canon Eos R5 11 and adapter was seamless from start to finish and price wise they can't be beaten. I am very pleased with my purchase. Ken Lewis Of kelimages... See more

Rated 5 out of 5 stars

I've been ordering from E-infin for about three years now, and they've always been reliable, good service, helpful communication and, above all, great prices. Delivery is not fast because the products... See more

Rated 4 out of 5 stars

I bought a Sony 200-600 from einfinity. The transaction and experience was as smooth as can be. Was with me within roughly a week - well packaged, well protected and in mint arrival condition.... See more

Rated 4 out of 5 stars

Good website easy to navigate. Prices better than normal. Delivery slightly longer than normal. You’ll probably only get one or two emails from them. Then after a month a ‘How did we do’ follow up ema... See more

Rated 5 out of 5 stars

Great price, camera just as described. Tracking is a bit opaque so communication could be improved from the moment you buy to the moment you get the actual tracking number

Rated 5 out of 5 stars

Ordering was easy. I was kept up to date with all the steps in the process, from packing through tracking and delivery. The item arrived safely, well packed and intact. Prior to dispatch, they even s... See more

Rated 5 out of 5 stars

I ordered a Lens (Sigma 100-400). A day later I got an e-mail with info that it has been processed and proof photos of the packaging. The mail said that I'd expect shipping details soon, but I alread... See more

Rated 5 out of 5 stars

Great quality products at a very good price! Shipping took a little longer than I expected but my order arrived without any issues, very well packed and I appreciate the attention to detail (received... See more

Rated 5 out of 5 stars

A lot of companies claim to have UK warehouses but they don’t. These guys do. I believe so now after a rapid fast delivery. This is Probably the 6th time or so of using E-Infin now. Got the... See more

Rated 5 out of 5 stars

I ordered Sony lens and it arrived safely in about 10 days. I had some question and received a reply almost immediately. Great price and customer service.

Rated 5 out of 5 stars

Top price for a perfect product. Bought a Sony A7RV, shipping to Germany was free but could have been faster. The delivery took 12 days. All in all, good experience. Customer service was kind.

Rated 5 out of 5 stars

First time i have used this company. Was a bit sceptical to start with..not with them in particular but online shops Absolutely superb service and correspondence. Will certainly go to them in the... See more

Rated 5 out of 5 stars

I have bought Nikon ZF. The price was excellent, package arrived at reasonable time and it came with the newest firmware so no need for updating. I'm happy.

Rated 5 out of 5 stars

Have dealt with E-Infinity in the past and found them to be excellent to shop with. Delivery times are very reasonable so really I can't fault them. Would recommend.

Rated 5 out of 5 stars

I have used e-infinity before and, again, I am fully satisfied with their service. Things to note: Check their delivery terms so that you are fully aware of the time it takes for delivery and t... See more

Rated 5 out of 5 stars

Good prices and reliable delivery over multiple purchases been using for many years. Competition is increasing though in the market now, not always the cheapest.

Rated 4 out of 5 stars

Great price,smooth service Item as described, delivery a bit slow but in general all ok ,I have used E infinity before and will do so again so A ok 👍

Rated 5 out of 5 stars

Excellent service - was kept fully informed throughout the process and my camera arrived as promised. The purchase price was excellent and very competitive.

Rated 5 out of 5 stars

An easy ordering process and the delivery was fast and the lens is as expected. The online shop of E-Infinity is a shop to be recommended.

Rated 5 out of 5 stars

A trustworthy store to buy your stuff! I had a booked travel and in less than 2 weeks I got my 50 GM! Super customer support 💯

Rated 5 out of 5 stars

I've bought around 10 time from e-infinity and everything came without any problems. Some orders came in few days and some in few weeks, but it's ok. If I needed something urgent I'd buy it in ne... See more

Rated 5 out of 5 stars

I have been shopping in this store for many years. During that time, I have bought about 12 lenses and one camera. The camera was for my son and he accepted that the menu was not in Czech, but in Engl... See more

Rated 5 out of 5 stars

I have ordrr diffrent items over the last years like cam bodies and lenses. Communicatin was always quick and clear. Tansport took a time (Austria approx. 10-15 days) and the item quality was as expec... See more

Rated 5 out of 5 stars

It was my fist purchase and for shure it will not be the last. It was my first experience with your shop and I find you extremely correct.

Rated 5 out of 5 stars

Great store with excellent prices and promotions. I was under the impression that delivery would be faster, but ultimately I am extremely satisfied and will shop here again.

Rated 5 out of 5 stars

Thank you so much. Your service has been excellent, I am delighted. You noticed and took the time to check on language of the instruction leaflet; the plug came with the appropriate country fitting... See more

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Company details

  1. Photo Shop

Written by the company

E-infinity is an online retailer providing a wide range of brand new photographic products with over 15 years of experience in the industry. We committee to be a trusted destination by offer the best deals for photographers of all levels.


Contact info

100% New Digital Cameras & Lenes

14-day returns. 12 months warranty.

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

perfect camera for what I needed

perfect camera for what I needed! Good customer service even sending an email about camera system languale not being available in german. shipping was just as stated and very nicely packed.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Why pay more?

I bought several items from E-Infinity during time, last time an RF1.4x in September 2025. Never had any problems, commercially or technically. I am from Romania and always goods arrived at my door, properly packaged, with no additional taxes. Delivery may take some 2 weeks (my case) but delivered goods are significantly cheaper than same articles any local store (some of them being good as well actually). Just note there is no offical warranty from the manufacurer, but I never had a problem until now.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely happy customer

Service was excellent, items were perfect and at a fraction of the price.

Some things to be aware of:
- I paid no extra tax or customs duty. The price was the one shown in the site, plus shipping; there were no hidden costs (to Europe)
- It takes about 3 working days for them to process your order, so be patient ;)
- Shipping was with DHL Express and it took about a week to get to me once they shipped it, be patient, it's worth the savings ;)
- I managed to register my purchases with Sony on their site using the serial numbers on the camera and lens, so everything is 100% legit
- I sent them a question about a purchase and they responded within a day. Really happy with the customer service.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great products!

I was somewhat unsure about the company and products given the competitive price. Have now bought one battery for Sony A7 and a Tamron lens 35-150mm. Communication about shipping has been really good with photo on packing day and follow up from DHL. Products are now tested 2 weeks and everything is genuine and works great. Thank You!

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased a Nikkor 50mm…

I recently purchased a Nikkor 50mm 1.8/S lens from e-infinity and had a fantastic experience. The store provided excellent customer service, keeping me updated throughout the process. My order was processed quickly and the lens was delivered in just 10 days, which is impressive for international shipping. The product was securely packaged and exactly as advertised. I found e-infinity to be reliable, trustworthy, and competitively priced.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

This website is pretty incredible i got…

This website is pretty incredible i got a Nikon Z6 III for 1700 instead of 2300 on the italian market. It takes roughly a week/ten days to get to Italy and it comes from Germany so no customs. Great, pretty incredible!
Thank you

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, great product, good delivery time - very efficient and I have no complaints. Try them and see….

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - was kept fully informed throughout the process and my camera arrived as promised.
The purchase price was excellent and very competitive.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Well worth the wait.

Initially scared to order, looked too good to be true. Upon ordering I received a confirmation. After a few days I received photo’s of my new camera, with a delivery note with my name and adress on it, so I was relieved. The camera came well packeged, with the original box with all original accesoiries. Only no battery included so keep that in mind.
From ordering to delivery it took roughly 3 weeks. Well worth the wait, taking in consideration how insanely cheap priced it is.

October 8, 2025
Unprompted review

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