JC

John Clucas

United Kingdom

Reviews

Review of Onestop Digital


Rated 3 out of 5 stars

oneplus open supplied was not new

I asked if the oneplus open was new and not a customer return. They assured me it was new. However when the phone arrived the seal was broken and the small pin to eject the sim was missing.
On the plus side the delivery was very quick, the phone as new and the price exceptionally competitive. I could, I suppose, asked for a refund but since the phone wasperfect it did not seem my best option.

July 29, 2025
Unprompted review

Review of PhotoDecor Limited

Review of Eastwood Sound & Vision


Rated 5 out of 5 stars

Great service and prices

The service could not have been better and the price was the keenest I could find. Really helpful retailer who I will use again if I am buying the products he sells.

April 5, 2023

Review of CeX/WeBuy - United Kingdom


Rated 4 out of 5 stars

Very fast service

Very fast service, well packaged and great condition. Only slight downside battery and charger which come with a new item

January 20, 2023

Review of CeX/WeBuy - United Kingdom


Rated 5 out of 5 stars

Great service

Good price, excellent service and quick delivery. Item was specified as Grade B - but had only very minor blemished, so very pleased.

February 1, 2022

Review of HomeServe UK


Rated 1 out of 5 stars

You need better engineers.

Your engineer took an inordinately long time to check the system, and clearly didn't understand how a hot water priority system should be set up. Therefore, it appears, (via a letter post the inspection) you have "claimed" my system did not meet your requirements - when the engineer found nothing wrong. I am bound to conclude that your company is not capable of maintaining anything other than a most basic system.

December 6, 2021

Reply from HomeServe UK

Hi John,

I appreciate you taking the time to share your recent experience. I understand your situation isn’t ideal for you; however, we always try and help our Customers when they need us.

We take the work we do seriously and always strive to offer a first class experience, that’s why I’d welcome the opportunity to discuss this with you. Your experience, whilst clearly inconvenient for you isn’t a typical one so we most definitely would like to look into this.

You’ve mentioned your boiler being condemned, which is something we don’t take lightly. From time to time, we have to class boilers as beyond economical repair and this can be for a variety of reasons, such as parts becoming obsolete for example. If this is a decision we arrive at we review each job individually and make an informed decision based on the feedback of the attending engineer and our colleagues.

If the work that we’ve carried out isn’t up to standard then we want to know about that. This is not what we’re about as a business, so if you contact us via heretohelpteam@homeserve.com we’ll investigate this to understand what has happened.

Leah
Here To Help Team

Review of Policy Expert

Review of bhs-homeimprovements.com


Rated 3 out of 5 stars

Good value spoilt by poor comms

I was very disappointed that I was given no indication of when the mirror would be delivered, when it had been dispatched, or when it might arrive and by what service. It was therefore merely good fortune that I was in at the time. Delivery wasn't very quick either - making the lack of comms more frustrating. Otherwise everything was OK, the mirror was well packed and competitively priced.

April 2, 2015
Unprompted review

Review of SerenataFlowers.com