MediaMarkt Reviews 38,032

The store was understaffed and I waited about 3/4 hr to get served. I would at that stage have given my experience of MediaMarkt a three. However I was lucky enough to eventually be served by t... See more

Ordering was fine, timing for delivery was fine, actual delivery was ok but no communication from the delivery company in the range of 9 am to 10 pm. Luckily we were in as there were things we had to... See more

This is my second purchase with Mediamarkt and I can't recommend you enough. Excellent product, best price out there and extremely fast delivery. Arrived before date. Well informed through delive... See more

The employees where very helpful and understanding. I can't speak Spanish that well, but I was amazed with the employees that did, but also with the creativity by the employees that didn't. They where... See more

Delivery guys refused to move, let alone takeaway the old fridge though the shop had said that was part of the deal. I bought a fridge/freezer. Having just moved I need a lot of new appliances. I w... See more

Excellent communication . firstly an email telling me delivery on Friday between 9 and 3. Then a phone call to say 4 till 6 in the afternoon . Further Phone call 40 mins before arriving to tell me whe... See more

Buying in the Media Market is always a pleasure! You can buy via app with additional bonus and pickup from the store in 15 minutes. Its our 3rfd purchase.

I was very impressed with the time, patience and expertise that Rodrigo provided in helping me choose a few electrical items that I needed. He took his time to explain about the different products I w... See more

Buying online very easy. Was able to find the machine I wanted and buy and pay for it quickly. Delivery was horrendous... I paid 29 euro and it was supposed to be delivered on Monday. After seve... See more

I recently shopped here, and I have to say, they have an impressive range of products at really competitive prices! It's hard to beat the selection. I found exactly what I needed, and the prices wer... See more

I had a great experience shopping at MediaMarkt thanks to the amazing service provided by the consultant who helped me choose my Apple Watch. They were professional, friendly, and extremely knowledgea... See more

The staff were very friendly and helpful in particular Fran. We had a problem with our online order and he went over and above to resolve it. He even phoned to make sure we had received our order. He... See more

Artificial discounts in the shop, awful installation service by "Method". Washing machine was not leveled, water hose was not even tightened. Had to clean the floor after they ran away. Did it myself... See more

After reading many negative reviews, I was quite worried, but my experience has been very positive. The salesperson at the shop quickly set up my order, and I was able to choose the delivery date I wa... See more

Usually, MediaMarkt is an overly crowded store with rude and overworked personnel. Regrettably, it is about the only electronics retailer with affordable, competitive prices and more up-to date produc... See more

I am a frequent on-line shopper with Media Mart. Latest order, was as with previous orders, an easy process. Acknowledge of order and ability to follow progress of items. Products as requested. Deli... See more

Ordered an iPad online to be collected at the LaZenia store. When I went to collect the item it took 40mins just to get the item. The whole collection process in the store is chaos. There are very... See more

Mario was helpful. Emilio was great & helped to set up the applications onto my new laptop. Efficient & helpful 100% Medimarkt need more people like Emilo. Customer service after purchasing... See more

The lady who served us was extremely polite, helpful and gave us incredible advice on choosing the right equipment. She had a lot of knowledge, devoted a lot of time to us and shared valuable informat... See more

The service that I received at the store from Kike in the electronic section (he helped me pick out a perfect big monitor for my laptop) and from Eva in the household stuff downstairs was awesome. The... See more

First ordered through mediamarkt marketplace at Tek4life. Tek4life delivered a broken tv and refuse to restore their mistake. So I ordered the same at Mediamarkt directly and that was excell... See more

The delivery of our washer drier was carried out very properly We were contacted first thing in the morning asking for a Whatsapp Pin Location Drop to help the delivery find our house. When they a... See more

I am writing this review to highly recommend and thank LEA from the MediaMarkt shop in Mijas. In summary before Lea got involved, the service in the telephone department was rude and horrible (as is... See more

5 year guarantee and 3 years of ink was not explained at the time of purchase. Seems complicated to verify if you actually get these things from the manufacturer. I would suggest you ask the mediamark... See more

it was easy to order the product, although it was delivered with a cracked screen i was able to return it to the store with a discussion with the online service. normaly they dont do this but i coul... See more

Staff should be more respectful while treating their Customers along with right product knowledge and should learn English for communication which is a basic requirement anywhere. Even in poorest Coun... See more

The product is fine (5 stars) and it is already the fourth monitor I bought in this series. The old (smaller 24" monitor had fallen on a hard floor and broke). The problem was that the broken monitor... See more

Great service from the staff at MediaMarkt in Malaga. We shopped there three times during black week, and always greeted with a smile, total engagement, knowledgable and a service minded staff.

Swift and efficient processing of online orders and a very easy and secure coded collection point in the shop, negating having to wait in a queue to be seen to. It couldn't have been easier!

Sat here waiting for an order that I made online whilst in the store. Supposedly 30 minute collection. An hour later I am still waiting for a second email apparently, for an item that I could have... See more

25/11/24 Very helpful staff ,patient when serving me as Spanish isn't my first language and is very basic. The store was well laid out and I would certainly go to the store again when looking for el... See more

Order processed In transit Delivery date 18-06-2025 Your order is expected to arrive between 09:00 h and 21:00 h. The driver may try to contact you before delivering your order....

No es mi sugerencia la que implique un aumento de la plantilla. Es un tema de estructura y sentido comun

Staff in MediaMarkt are very knowledgeable and helpful. Two members of staff went above and beyond to help us. I think their names were Marcello and Miriam in the computer section.

Ourstanding service by the staff member, this lovely lady went above and beyond for me and i will be forever grateful to her.

We ordered a washing machine with the promis of delivery the 23rd of July. After having waited the whole day for the delivery, we realized it was not coming. The day after we got an email that the del... See more

The first IPad I have ever bought was at the right price on Black Friday at Media Markt. On Ebay, where I found it, seemed it to be a brand new IPad 10,2” (2021 9th generation) and with screencover.... See more

Sara was very knowledgeable and explained the difference between the different types of coffee machines . Without her help I think I would still be there with so many to choose from .

Alejandro at your Cartegena store was very efficient, friendly and polite. He found us the TV we wanted very quickly and was great. We would definitely use your store again.

the store is great, big have it all from electronics and the prices are good, and plenty of promotions going on… but if you need to consult with an agent first you will have trouble finding one in the... See more

I recently purchased a laptop from MediaMarkt, and I was assisted by Sandra. She was exceptionally polite, cooperative, and friendly, making the entire buying experience smooth and pleasant. Her... See more

Delivery in estimated time and correct day, ver friendly guys and helpful

Julio was very helpful and knowledgeable. Pricing was good for the products we bought

Purchased a Bosch dish washer on the WEB. Delivered and installed in 2 days. The service guy removed the old unit. Everything works smooth.

The worker helped me well and also spoke my language which helped me a lot

Quick purchase and delivery

I bought a phone from a MediaMarkt store in Spain during a sale. Since my Spanish isn’t great, I asked if insurance was mandatory to get the discount, and the staff assured me that it was. A month... See more

They sold me a television that was used as a showroom model before WITHOUT informing me. I had to find out at home when unpacking the TV that the box and the accessory package had bend opened b... See more