United Kingdom
Review of GO Outdoors
Tamzin and the whole team were really helpful and efficient. Great store and great team especially as it was late in the day and they still had energy and smiles all round
Reply from GO Outdoors
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Review of MediaMarkt
Alejandro at your Cartegena store was very efficient, friendly and polite. He found us the TV we wanted very quickly and was great.
We would definitely use your store again.
Reply from MediaMarkt
Hello! Thank you very much for your kind words. We work every day to make this happen. Best regards, and we hope to see you again soon.
Review of Fuel For Fans Motorsport Store
I ordered presents for my husbands birthday. It took a month to be delivered. One item never arrived and despite two emails from me trying to find where it is I have not had a response.
There is no contact number which would be useful to resolve items
Ref no CS-00189680
Reply from Fuel For Fans Motorsport Store
Hi Jussie, Thank you for your feedback we appreciate that. I am very sorry to hear that you did not receive any response. Could you share the case number with me so we can find out what happened? Because we always reply back to our customer with a maximum of 48 hours. Thank you in advance! Kind regards Lindsay Customer Support.
Review of Amigo Ovens Ltd
We have a beautiful oven supplied and fitted by Amigo Ovens. Fantastic product, good after sales advice and worth the investment.
Review of Hotel Chocolat
Great selection with a handy delivery service. You always feel treated when you have one.
Review of Fruugo UK (GB) - fruugo.co.uk
I purchased something that was in stock and just needed delivering. Having chased it for up for over a month I received an email cancelling the order and informing me it was lost in transit and not offering to resend it. Very frustrating.
Reply from Fruugo UK (GB) - fruugo.co.uk
Hello,
Thank you for your review.
I am really sorry to hear that your order has been lost in transit.
I can see that you are currently in correspondence with the retailer regarding this and a member of our customer care team will also be in touch.
Kind Regards
Fruugo Customer Care
Review of Britishairways
£450 to change the date of a booking by one day 9 months in advance. As my daughter cheerleading team all want to be on the same flight.
Can't complain over the phone (you must register it on line), can't complain on line (the system is down).
I have already paid £300 for the basic task of booking my seat so that we can be together.
I should have booked with Virgin
Review of Currys
Damaged goods
I purchased a new Sony QLED TV for our house which was being refurbished. We opened it 34 days later to find a 10 inch crack across the screen.
We informed Currys customer service who after some checks agreed to replace the TV.
Good customer service but be aware that you need to open boxes and ensure the product was not damaged within the 30 day period.
#CURRYS #GOODSERVICERECOVERY
Reply from Currys
Hi Jussie, thanks for your review. So we can log a complaint and look into this further for you, please email letusknow@teamknowhow.com (subject title CUR27264) with the purchaser's name, address with postcode, any reference numbers you have and other relevant details including a copy of your review. - Dan
