Jacob Dale

United States

Reviews

Review of Logitech


Rated 1 out of 5 stars

Logitech ghub is broken

Logitech software suddenly stopped working. No solutions available online, and customer support is not helpful. My mouse DPI changes randomly to the highest setting, and my volume wheel on my headphones stopped working. Uninstalling gHub fixed these issues, but now my custom button mapping isn't usable. This all started after a random ghub update, that made no significant changes other than breaking these features.

May 24, 2025
Unprompted review

Reply from Logitech

Hey, Jacob! We are truly sorry to hear that a recent G HUB update has caused such significant disruption to your Logitech mouse and headphones, leading to random DPI changes and a non-functional volume wheel. We acknowledge that uninstalling G HUB temporarily resolved some issues and we will take it as a feedback and check for the solution.

If you are still experiencing these difficulties, or if you have any further questions, please do not hesitate to contact us directly at socialcare@logitech.com. To help us investigate this further and provide you with a more targeted solution, kindly include your full name, email address, and country in your message. We appreciate your patience as we work to address this.