Paced an order for a RS50 wheelbase
Placed an order for a RS50 wheelbase , Pro pedal set , wheel hub and rim on Monday 22nd September as a Birthday present , I only received the wheel hub and rim , UPS tracking showed 3 packages arrived at Eindhoven but the wheel hub and rim was the only one to be shipped the other two were sent back to Logitech for "reasons".
I've had no contact or apology from Logitech , I called on Friday 26th and was told I'd have to claim a refund that could take up to 2 weeks which I did but still no contact from Logitech , will I get my £700 back or will I have to go through customer services again ... guess I've got another week to find out.
Very bad service , wish I'd checked Trustpilot before I placed the order but I thought Logitech were a trusted company.
Update.
Received a refund for the undelivered items and re-ordered the rs50 wheelbase and pro pedal's which turned up 2 days later , thanks.
Rating changed.
Reply from Logitech
Hey Carl! We apologize for your experience with the product delivery. In order to assist you effectively, please provide your information to our support team by emailing at socialcare@logitech.com with the following information:
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