TE

TE

Belgium

Reviews

Review of JACK & JONES Online Shop


Rated 3 out of 5 stars

Really liked the product BUT!

Really liked the product. But please stop using Royal Mail, poor delivery had to rely on my neighbour to pick it up of the street as a safe place does not exist, and this was even after id asked them to take it to a post office so I can pick it up as I knew I as not in.

September 18, 2025

Reply from JACK & JONES Online Shop

Hi TE,


Thank you for sharing your feedback with us. We're glad to hear that you liked the product, but we’re sorry to learn about your delivery experience with Royal Mail. We understand how frustrating it can be when delivery instructions aren’t followed properly.


If you need further assistance with your order, please don’t hesitate to reach out to our customer service through our Help Center.


We apologize for any inconvenience caused and thank you for letting us know.


Best regards,

BESTSELLER online shops
Customer Operations.