MA

Mario

Belgium

Reviews

Review of Genvi Games

Review of JACK & JONES Online Shop


Rated 4 out of 5 stars

didn't get the promised freebee

Although this was my first order, I didn't get the promised freebee (socks) like it was commercialized.

Package received without issues, clothing fits perfect as expected !

September 14, 2025

Reply from JACK & JONES Online Shop

Hi Mario,


Thank you for reaching out to us. We’re sorry to hear that you didn’t receive the free gift as advertised. If you still need help, please reach out to our customer support, and please share more details about the promotion or the freebie you were expecting. This will help us investigate further and assist you.


We apologize for any inconvenience and thank you for letting us know.


Best regards,

BESTSELLER online shops
Customer Operations

Review of Genvi Games

Review of Genvi Games