I have always found them very helpful and willing to talk about what to do and how. This was particularly important when I decided to move away from the usual Bromine and water balancing method of sa... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
See what reviewers are saying
Professional guys arrived ahead of time, quickly positioned hot tub and worked as a team to wire it up, fill with water, adding chemicals and advice on future care. From the initial enquiry with Ka... See more
Excellent purchase. Was initially a bit worried about doing the measuring but quite straightforward. New cover fits perfectly and looks really good. Paid the extra for express delivery and received it... See more
I called hot tubs uk as I was having terrible problems getting my hot tub water sorted. The very nice lady there explained everything to me and I was able to ask loads of questions (some of them prett... See more
Company details
Written by the company
Surespa Ltd is The an on-line retailer of hot tub chemicals and accessories. We have a complete range of hot tub water treatments, spa filters and accessories available and promote non-toxic, environmentally friendly water treatment
Contact info
Southgate Chambers, 37-39 Southgate Street,, SO239EH, Winchester, United Kingdom
- 01420 520030
- sales@surespa.co.uk
- www.hottubsuk.co.uk
Hasn’t replied to negative reviews
Ordered my chemicals got delivered very…
Ordered my chemicals got delivered very fast to Ireland thank you
Because you deliver when you say you’re…
Because you deliver when you say you’re going to deliver
Easy to use website
Easy to use website, orders delivered quickly. Good service
Always a pleasure buying from hottubs…
Always a pleasure buying from hottubs uk fast delivery always great products and very good quality won’t buy anywhere else .
Consistently good service
Easy to order and always get a good service.
My go to Company for Hot Tub supplies!
Used this Company for many years, competitively priced and fast delivery.
Give me an alternative to Hermes please!
Only one complaint re your otherwise excellent service - your use of Hermes couriers. Whilst they may be fine elsewhere, where I live they are awful. My delivery from you was delayed 2 days without tracking giving any reason, and then was finally delivered to a random neighbour that I don't know who lives over half a mile away, complete with a scribbled note on the parcel that the courier would not come down my lane, despite having gone down a similar lane to mis-deliver it to the random neighbour. The Post Office and every other courier company deliver to me, but not Hermes. I will not use you again if there is no alternative to Hermes.
fast efficient service
Called them 45 minutes after their next…
Called them 45 minutes after their next day deadline, asked if they could still get the goods to me (also 30th December), they processed the order and got it to a courier for next day delivery. Fantastic service !! Also good sale discount on what I needed so win win for me. Many thanks and will definitely be using them again.
Hit tub is amazing
Hit tub is amazing. Use it every night. Grandchildren love it. Great buy
Perfect filter after a long search.
So pleased with my purchase. I have been looking for this filter for some time. Great web site with precise measurement and clear photos so you can choose the correct filter easily.
Good material (filters) for a good price
Smooth and easy transaction👍👍👍👍
Easy to use website
Easy to use website, very prompt delivery. My go to for hot tub supplies...
Very good cooperation
Very good cooperation. Although I had a issue on waiting time for parts it was made clear that due to issues beyond their controlled they did resolve the situation quite quickly.
Items arrived at take time stated in…
Items arrived at take time stated in good condition.
4 Stars review
Been using these for years
Been using these for years, always good service and a product that works well and at a reasonable price
Very helpful......
Very helpful to determine and supply the correct filter cartridge for a friend's hot tub.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.