Meals are always good (but nothing ever blows my mind). Only worth it with 20% discount minimum. Lots of packaging but trade off is really easy cleanup. Vegetables have always been good qualit... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
HelloFresh delivers weekly recipes and fresh ingredients straight to your doorstep, so you can cook delicious, quick, and healthy meals at home.
Toronto, Canada
Replied to 94% of negative reviews
Typically replies within 1 week
I am a better cook because of Hello Fresh! The meals are gourmet and Hello Fresh made it easy and fun to prepare. I have even hosted small dinner parties with my Hello Fresh kits and my guests were so impressed!
Reply from HelloFresh Canada
Reply from HelloFresh Canada
Hard to cancel. We don't love a lot of the meals. Would appreciate a reminder email to choose meals or confirm the week ahead instead of just charging my card. Tried to cancel a couple of times and it just kept going. Many of our favourite meals aren't always on the menu and it is pretty pricey.
Reply from HelloFresh Canada
Quality- Food is very good quality
Portions are a good size for us
Has cut down on food waste
Variety is good so far
Reply from HelloFresh Canada
Portions are generous and the choices are ample. Directions are easy to follow and the recipes taste good.
Reply from HelloFresh Canada
I earned so many credits and they don’t even apply to my order, there’s 0 rewards with Hellofresh and often I get bad items and even once my benefit for life was missing from the box. As well as this options are pretty meh.
The prices are also quite high, the add on prices are a bit insane. Most of the stuff is add on prices now which I think should just be included in the box. Makes it kind of meh.
I do like that you can track the boxes now though.
Reply from HelloFresh Canada
I like the fact that everything you need to make the meal comes with it. The recipe is easy to follow and the food is great. Works for me. Great selection of recipes to choose from. Price is good due to the rising cost of food in grocery stores.
Reply from HelloFresh Canada
Food is fresh and recipes are easy to follow! A bit expensive and sometimes things get forgotten but soooo fresh and always sooo tasty love the different spices and sauces!
Reply from HelloFresh Canada
Portions seem to be less and less. I need to order the 4 person family because the 2 person isn’t enough to feed myself and my husband.
Produce is good. Always fresh looking.
Reply from HelloFresh Canada
I am a 91 year old lady and would prefer just plain meat, potatoes and veggie. No need to spice and sauce it up.
Reply from HelloFresh Canada
I really like how easy the recipes are..especially for a busy family of four.
Just needs more variety. There are multiple weeks I dont find options for my family; either because we have already tried it or its so similar to something we have already tried. Ingredients are fresh for the first couple days but when ordering more then 3 nights the 4th night is looking a bit sad.
Reply from HelloFresh Canada
Neither issue. Forgot it was coming! Won’t like won’t be using box #1 as too stupid for words🥴
Box # 2 I cancelled as its Turkey Time and that will take up most of the week food wise.
Will definitely do again and check it out if the menu is appealing. Probably kinda done with Turkey by then!
Will Review again after another couple of boxes.
Reply from HelloFresh Canada
Reply from HelloFresh Canada
Reply from HelloFresh Canada
Great food choices new recipes to try and easy to use app with awesome delivery ! Thanks for helping me eat better ! Alot less Mr noodles and Kraft dinner for me!
Reply from HelloFresh Canada
Was charged and received an order even after canceling my plan. Will not be ordering from here again.
Reply from HelloFresh Canada
I love hallofresh boxes, I love that you can chose out of your favorites I only had maybe 1 or 2 that I dint like out of 80 boxes i ordered and the ultimate kale cesear salad is my favorite so good :)
Reply from HelloFresh Canada
Meals were really good. Missing one ingredient in the smash burger, but was able to substitute from my kitchen.
Reply from HelloFresh Canada
I
Love the convenience of Hello Fresh. Everything we have had so far has been amazing. I would love to be able to do Hello Fresh more often.
Thanks
Reply from HelloFresh Canada
I am always suspicious that subscriptions are trying to trick me by praying on me to forget about it. I feel this a lot with hello fresh. I do not find it useful to “auto select” my meals and send me random ones if I forget to pick them, and hello fresh inconsistently reminds me to choose. It’s almost like they want me to forget. If something is rotten, I was refunded $2 even though I couldn’t make the meal. The MEAL is the value, it’s greater than the sum of its parts. I should be refunded the % of the meal related to the rotten ingredients
Reply from HelloFresh Canada
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.