RS

Roxann S

Canada

Reviews

Review of HelloFresh Canada


Rated 4 out of 5 stars

It's been a time saver!

My orders have arrived on time and everything except one lime had been super fresh. My husband and I have loved everything we have made and my kids have liked some more than others but I will take it.
Prior suppers were the bane of my existence but now my husband and I cook together again.
My only issue is that we are lactose intolerant and it would be nice to remove the cream based ingredients from the list and charges as we buy lactose free. I know that lots of people aren't but even having the option to remove it would be great and less wasteful for us.
Speaking of waste how much of the plastic packaging is recyclable? Wouldn't it be better to take back the boxes and ice packs and recycle them yourselves somehow to lower packing costs? JAT maybe it's not possible.

September 17, 2025

Reply from HelloFresh Canada

Thanks for sharing your and your family's experience with us! We appreciate your feedback and we'll make sure to pass it along to our Culinary team for their review. Please note,our boxes and meal kit bags are made of previously recycled materials. Plus, our meal kit bags, can be composted or recycled as well as the plastic packagings can be recycled. 💚😊