NHS England Reviews 1,312

TrustScore 2 out of 5

1.8

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. People express concerns about several aspects of the business, including the staff and the overall service provided, although there is not a strong consensus regarding these topics. Consumers report negative experiences with contacting the business and its location. Many reviewers also voiced their dissatisfaction with the booking process. These negative sentiments appear to be more consistently shared among reviewers.

Based on these reviews

Rated 2 out of 5 stars

Good Morning, I would like to make an anonymous complaint about Lawrence Saballa. Absolutely rude and spoke to me really horribly and made me cry. This man needs better training,and shouldn't be... See more

Rated 1 out of 5 stars

NHS Communitas Clinic Fraud, Corruption, Scams. Was referred by GP to NHS Clinic Booked appointment ENT next day they started bugging me to come early for appointments or we going to cancel appoint an... See more

Rated 1 out of 5 stars

NHS Negligent Health Service. When you ask health trained professionals questions related to your health and express your concerns.. they don’t know the answer to your questions or concerns.... See more

Rated 1 out of 5 stars

Evil, arrogant, not fit for purpose. They cause further damage by the way they deliberaltly misdiagnose to cause further delay and suffering. The only interests they serve are are American companies a... See more

Rated 1 out of 5 stars

India/Pakistan/Bangladesh have a better medical system than this so called 1st world country. Their people want immigrants out, well good luck then running anything in NHS anyway. No consideration fo... See more

Rated 1 out of 5 stars

Falsely gave me cellic disease have no symptoms of it completely none but still gave it to me hope your happy idiotic doctors

Rated 1 out of 5 stars

NHS England , you are nothing but a shameless, incompetent health care system, the word health care should be used for you, you are health destroyer, shame on you,

Rated 1 out of 5 stars

Abusers, molesters, rapists and racists staff work at NHS England Hammersmith and Isleworth. Their staff have killed and pressured people to commit suicide. Their staff have also forced entry into peo... See more

Rated 1 out of 5 stars

Attitude disgusting treatment disgusting. Witnessed a elderly woman who couldn't breath being told there's air everywhere and forced her to move in surgical ward 2. Took my partner off oxygen and stoo... See more

Rated 1 out of 5 stars

New Cross Hospital Wolverhampton. Disgusting service, very lazy staff standing around chatting and moaning that they dont get paid enough and a 1 hour lunch break on a 6 hour shift it not enough. No... See more

Rated 1 out of 5 stars

August… Parked at Coventry Hospital August 2023. Pd at Machine and did not validate ticket. Appointment for Mammogram, 9 mins in hospital.......Scum who run carpark are now dragging me to court for £... See more

Rated 1 out of 5 stars

A&Es, GPs, specialised clinics… it doesn’t matter what service you need, it will be absolute crap! But it’s not NHS fault… the English system wants to keep it that crap! More important weapons and cap... See more

Rated 1 out of 5 stars

As an autistic adult.. who has wasted time teaching trainee psychologists experiences on autism about how terrible their services are. I can honestly conclude they don't have a clue. They treat... See more

Rated 1 out of 5 stars

Over the past 6 months on 3 occasions I have had to buy 3 different items online because I couldn't get them from my GP I have been told I need to make an appointment for a medication review, that's o... See more

Rated 1 out of 5 stars

Went to minor injuries with painful wrist after an accident. 6 hours total to carry out a 5 minute consultation and physical examination followed by 5 minutes with X-ray and futher 5 minute debrief (s... See more

Rated 1 out of 5 stars

They keep putting adverts on the TV saying if you have stroke symptoms you should ring 999 immediately. This is an absolute joke as when my mother had a second stroke earlier this week we dialled 999... See more

Rated 3 out of 5 stars

I had an appointment at my local doctors for a talk because it has took 2 years and possibly more to try and get a autism diagnosis for myself, Still waiting now... To be honest, the NHS has gone... See more

Rated 1 out of 5 stars

After 30 years after awfully painful psoriasis,trying every cream and lotion under the sun I finally had the phototherapy light treatment which got rid of it totally !! Then three months later it cam... See more

Rated 1 out of 5 stars

My mother who is 79 is in late stage dementia.Our family have looked after her and haver never asked for help with her care paid for everything.My mum like millions of other people worked raised a fa... See more

Rated 1 out of 5 stars

I have never met a bigger bunch of lying, incompetent and up their own backside bunch of people in my life! Make you wait weeks for results, that they have probably known after a few days. Cover there... See more

Rated 1 out of 5 stars

I used the NHS Register with a G.P. surgery service to change my surgery to one called Caerleon Surgery. I received a text message informing me that I had been registered with Parkfield Medical Centre... See more

Rated 1 out of 5 stars

Just wanted to report that the NHS text messaging service is not working. Twice in the last few days I have turned up to appointments to be informed they've been cancelled despite having texted back... See more

Rated 1 out of 5 stars

SO BAD ITS SUSPICIOUS. Literally nothing works as it should. My GPs just "forget" to action whats been agreed with them like refferals and precriptions. You have to chase up everything. Even gett... See more

Rated 1 out of 5 stars

I have had a response from complaints , southwest , about my complaint against stoke Gifford medical centre. What an unbelievable response. Unsurprisingly they have done nothing about . The re... See more

Rated 1 out of 5 stars

Failure after failure after failure. Valdo caldocane frightened of needles so they couldn't administer the medication. 3 Innocent people murdered. Why wasn't he held down by the cops (like they do ) a... See more

Rated 1 out of 5 stars

In the homerton mental ward the food is very bad and sometimes it looks like they are literally feeding you poop. I had money and I ordered food for me but I am detained and no one from the stuff w... See more

Rated 1 out of 5 stars

Why I gave 1 is because I have made 3 attempts to register in a GP online and failed - very confusing and overall useless site - will you please hire professionals? also, I called them, it was the sam... See more

Rated 1 out of 5 stars

I recently ordered an item which was on offer and paid for it ,however since then ( 18 April ) I keep receiving emails telling me I still have items in my shopping basket and others asking me to pay... See more

Rated 1 out of 5 stars

Misdiagnosed and Mistreated the disabilities I grew up with my entire life. Leading to extreme harm and irreversibly destroying every area of it. The biggest regret of my life, is that I ever put... See more

Rated 1 out of 5 stars

The NHS system is so bad. They don't care. If someone is in pain or dying. My 5-year-old son was playing and fell and got a big cut on his forehead. He was bleeding profusely. I called the emergency s... See more

Rated 1 out of 5 stars

Why bother even going to Clarence House medical centre, my husband works for the nhs infact with out him there would be no med gas in most of the operating theatres in north wales but now he desperate... See more

Rated 1 out of 5 stars

I am 71 years of age and have NO PICTURE I.D. My NHS app is asking me to change password and has asked me for MORE I.D i.e 3 codes which they state can be obtained from my surgery. I HAVE TRIED SEVE... See more

Rated 1 out of 5 stars

Have just had had my sons urgent operation cancelled 3 days before it was to go ahead for which there is no idea of when it will be rescheduled. We have been isolating and booked to have covid tests... See more

Rated 3 out of 5 stars

Nhse - you must help the hundreds of patients and those new potential thousands patients who could have their quality of life drastically improved. Dr Mohamed Amir a Putney dentist and orthodontist ha... See more

Rated 1 out of 5 stars

Shat service shat doctors who need to remember its not a free service. Beyond a joke please shut it down it does not fulfill the purpose too many politicians and bad management have killed a mea... See more

Rated 1 out of 5 stars

Appalling service. 2 days to get through to a person who then didn't understand one thing I wanted to do. Repeat prescription. The online serve.!!! Is even worse. The NHS is long past it's best. Ne... See more

Rated 1 out of 5 stars

The GOVERNMENT & WOODVIEW MEDICAL CENTRE [Northampton] have now gone to "ONLINE APPOINTMENT BOOKING ONLY". This is to make it HARDER for "OLD, INFIRM & people with NO INTERNET" to get Medical Help... See more

Rated 1 out of 5 stars

NHS booked an eye appointment with SpaMedica and then cancelled the appointment at the last minute. Next appointment 2 months time! Can't get new glasses until I have laser treatment. But cant get the... See more

Rated 1 out of 5 stars

Going over and over to book an appointment as the prescriptions for throat infection. Their link to send visual evidence states video, than it wont allow videos. Afterwards, i have tried to attach... See more

Rated 1 out of 5 stars

Diabolical parking. We attended Warrington Hospital today for two appointments. Unfortunately it took us well over half an hour to get a parking space. Of course we weren’t the only people in tha... See more

Rated 1 out of 5 stars

An absolute joke ! Tried complaining to the so called patient experience team - definitely not fit for purpose! Was lied to by nhs staff in regards to my son so complained, been weeks upon weeks now a... See more

Rated 1 out of 5 stars

Completely rubbish - told my son - a 9 year old autistic boy total lies about an operation. I tried to contact the hospital and all completely clueless- blind leading the blind. Have the cheek to dema... See more

Rated 1 out of 5 stars

When raising a separate issue regarding Mr Cheong Hung Lee Imperial NHS surgeon, the only advice we are now being given is to contact a solicitor if you have any concerns, from Imperial Healthcare NH... See more

Rated 1 out of 5 stars

My father who is house bound, had nose bleeds on and off for over an hour and half. First ambulance people were very good and took down information with medication and medical history of father etc ex... See more

Rated 1 out of 5 stars

Novalsols truly turned things around for me. When I was repeatedly denied access to my trading wallet and inexplicably asked to pay a ‘security fee’—all while months went by with no resolution—they b... See more

Rated 1 out of 5 stars

As of now. Be warned, before the soon to be defunct nhs England leaves the scene of play their swan song is removing all Patient Transport for outpatients. Elderly and or disabled being their prime... See more

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Company details

  1. Health Consultant
  2. Community Health Centre
  3. Home Health Care Service
  4. Hospital
  5. Medical Center
  6. Private Hospital

Information provided by various external sources

Health and high quality care for all, now and for future generations


Contact info

1.8

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star


Rated 5 out of 5 stars

Striking forward

Striking forward with some determination to race in first position around the corner towards into the second quarter of the 21st Century.

Well done team

October 14, 2025
Unprompted review
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Rated 5 out of 5 stars

I'm giving 5 stars because that's what…

I'm giving 5 stars because that's what the NHS deserve but the amount of tablets people pretend to take and don't is costing them millions I think they should do blood checks at people's homes because it's all about getting more benefits, they do it with drug takers they should do it with NHS abbuseers it's wrong and needs to be fixed

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

NHS England

NHS England , you are nothing but a shameless, incompetent health care system, the word health care should be used for you, you are health destroyer, shame on you,

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

NHS stands for..

NHS

Negligent Health Service.

When you ask health trained professionals questions related to your health and express your concerns.. they don’t know the answer to your questions or concerns.

These people are paid thousands because they are supposed to have the answers..

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

NHS Communitas Clinic Fraud

NHS Communitas Clinic Fraud, Corruption, Scams. Was referred by GP to NHS Clinic Booked appointment ENT next day they started bugging me to come early for appointments or we going to cancel appoint and close early and go home early. I advised I was working and they still didn’t care they sent text and cancel appoints. This is NHS Referel clinics and NHS complaints procedure is joke you wait weeks and you don’t get any response.

October 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Countess of Chester nhs.

Countess of Chester nhs.
Wow I don’t even know where to start. We travelled over and hour and a half to go to this hospital and we would travel 4x that for the care and experience we have had for my daughter!
They’re personable and informative approach, staff and level of care is second to none! We would like to thank all the staff that looked after my daughter especially Carley on the mother and children.

It’s a shame our local nhs don’t have the same set up!

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

Shat service shat doctors who need to…

Shat service shat doctors who need to remember its not a free service.
Beyond a joke please shut it down it does not fulfill the purpose too many politicians and bad management have killed a meaningful service.
Screw yge nhs screw tgr crap doctors Most I wouldn't employ at pound land.
For the few good ones apologies for the work environment you have to put up with

October 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Withington Hospital Trauma Team OUTSTANDING

The trauma treatment team at Withington Hospital, Manchester, were all fantastic. No delays for the appointment, everything was explained clearly and to top it all, they were able to offer the operation for later the same day.
A CQC plaque informed that the department was rated outstanding. I don't think this goes far enough for the staff that went above and beyond in making me feel comfortable and at ease throughout the whole process. A major Well Done and Thank You to all from Robert Mantle.

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

Going over and over to book an…

Going over and over to book an appointment as the prescriptions for throat infection.
Their link to send visual evidence states video, than it wont allow videos.
Afterwards, i have tried to attach a picture but it claims it exceeds the size.
Poor nhs cant get data centre to accept files for temporary viewing

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

An absolute joke

An absolute joke ! Tried complaining to the so called patient experience team - definitely not fit for purpose! Was lied to by nhs staff in regards to my son so complained, been weeks upon weeks now and nobody is interested- nhs staff get paid to much for doing very little, and the so called patient experience team are basically there to cover up mistakes!

September 21, 2025
Unprompted review
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Rated 1 out of 5 stars

But is it the homertom mental ward

In the homerton mental ward the food is very bad and sometimes it looks like they are literally feeding you poop.
I had money and I ordered food for me but I am detained and no one from the stuff wants to bring it to me
It has been hours they say they will go and get it for me,
There is no activity here to do so your mental health will just get worst

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

NHS appointment cancelled can't get new glasses

NHS booked an eye appointment with SpaMedica and then cancelled the appointment at the last minute. Next appointment 2 months time! Can't get new glasses until I have laser treatment. But cant get the laser treatment until Spa medical check the eyes. catch 22. No reason given for the cancellation.

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Clarence House…

Why bother even going to Clarence House medical centre, my husband works for the nhs infact with out him there would be no med gas in most of the operating theatres in north wales but now he desperately needs an appointment because he’s in so much pain it’s a different story. Clarence House is part of the betsi trust and the place is a total joke , no appointments no empathy no willingness to help and believe me we have tried everything to get an appointment

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

Evil

Evil, arrogant, not fit for purpose. They cause further damage by the way they deliberaltly misdiagnose to cause further delay and suffering. The only interests they serve are are American companies and big pharma. Vile incompetent and not worth you're time. Die with dignity instead if letting them take it.

September 16, 2025
Unprompted review
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Rated 1 out of 5 stars

Novalsols truly turned things around…

Novalsols truly turned things around for me. When I was repeatedly denied access to my trading wallet and inexplicably asked to pay a ‘security fee’—all while months went by with no resolution—they became my only saving grace. They stepped in, handled everything swiftly and professionally, and helped me recover most of the funds I’d lost. I couldn’t be more grateful.

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

I always get treated like dog sxxt by…

I always get treated like dog sxxt by the NHS , they do not care about my mental health or autism always refuseing to give me support and treatment every time because they are always make excuses saying they are underfunded no staff , very perfetic , constant excuses rubbish waiting lists constantly, lack of care and support ,Maybe you should start thinking of patients instead of yourselves ✊

September 8, 2025
Unprompted review

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