eMAG Reviews 952

In general, I don’t have an issue with eMAG as a company, but my recent experience with their review moderation was surprising. I purchased two chargers from the same seller: 1. One didn’t wo... See more

I’ve been a long-term client and verified seller on eMAG.ro, offering our own officially registered products and brand. Despite selling on the platform for years - and submitting multiple sets of... See more

We’ve been selling on many marketplaces across Europe for years, but eMAG has easily been the worst of them all. The traffic and sales are extremely low compared to other platforms, but that’s not... See more

One of the worst experience ever. First the creation of an account, is so difficult, that you need a Romanian phone number, which in. my opinion is totally unacceptable to not be able to create an acc... See more

eMAG became the worst online shop recently. So many fake and unreliable products, that a noname Chinese online shop is more trustworthy now. Full with scammers, and the worst customer service... See more

I can't think of a single reason to buy from this place. Most of the sellers aren't trust worthy, the chance of getting a product that matches the description is 50/50, almost everytime i ge... See more

Disappointing and disgusting . First of all they change the delivery date as they please, the website algorithm is designed to rob the customers as after viewing a certain product for 2 or 3 times... See more

Forcing us to use courier delivery even though we've been paying for yearly Genius subscriptions, not giving us options to choose Easy Box even though it's hot outside. Theres tons of products that... See more

ordered a wood varnish from eMAG Marketplace, fulfilled by seller Przedsiębiorstwo Handlowo-usługowe Bogusław Zbierański. When I received the package (07.07.2025), the product was almost entire... See more

I bought some products. Some performed very well some did not. I wrote some reviews sharing my experience with other customers, because it helps, it helps me when I purchase products. Thou Emag.ro dec... See more

EMAG is rather a scum scamming gang. They won’t even give you the opportunity to write a complaint or question email or phone number. Everything is handled by poorly developed bots! A prepaid... See more

I made some purchases and selected to pay with my shopping card, in installments, but after a few days, when I checked the banking app, I noticed that the full amount had been charged. After filing co... See more

They manipulate the reviews and don’t accept the bad ones. Ordered Philip shaving blades from eMag Market place and they are very low quality. I strongly doubt about the authenticity of the prod... See more

For many small-sized orders it works fine. However, for larger appliances it's problematic. Twice already they sold me repackaged appliances as if they were new. Both times the appliances had a dent... See more

eMag allows only 1 voucher per transaction. Their voucher cannot be redeemed at it's full amount via Tangocard, they only allow redemptions of 50lei or 100lei. I understand you need to drive more tran... See more

They never accept low star or negative reviews. Lately they didn't deliver as fast as should be to genius customers, in fact, they show a 1-2 days delivery on the product page but the delivery is wit... See more

They are overcome by any situation ! They lie, they cover the facts, they change your's reviews, they are doing all they want to appear in a "good light". Lies from the customer support , disregardin... See more

Recently they've been taking out average or bad reviews, even if the review was previously posted there for a while. Happened to 2 reviews for me. Their reasoning is that if the review is bad, that me... See more

eMAG has an extremely low Trustpilot score of 1.4, and unfortunately, my experience reflects why. While they act as a springboard for international companies — even from outside Romania, Hungary... See more

Zero stars. They have bogus delivery partners, disgraceful services, still waiting for the money for two orders that were returned more than a month ago. Their call centre support employees are... See more

They delivered an expired vitamin tube and, after I requested a change of the product they sent me another one with the expiration date carefully erased. It is worth mentioning that the vitamin tube... See more

Very unpleasant experience with eMag. I don't order from them often but when I do, I'm not surprised with anything pleasant. Not even usual. I ordered a hard disk delivered by them together with other... See more

Tried to leave a bad review and it got rejected as a complaint. Finally managed to publish it by not mentioning the seller, but it does not appear on the main page. Low quality products and the... See more

Negative reviews are not accepted! I order a new SSD and received one with an opened package. Because it was a Christmas gift, there was no time to return it. The product itself is ok and i teste... See more

We acted on this marketplace as a seller. Unfortunately, they do not care about sellers at all. In the beginning, they decide where in catalogue place our products and do not hear our opinion. So be... See more

Ordered a product never received asked for refund got half of my money back and im still chasing my money after 4 months, 2 weeks ago i got an email they said they really sorry what happened and i wil... See more

Any bad rating for products on their site are banned or deleted, this is unbelievable. How can customers provide a negative review for products that are clearly counterfeited and help other potential... See more

EMAG model themselves along the Amazon lines but have missed the key point which is to look after the buyers on the platform over the sellers! Becuase of this EMAG can be a great place to shop... See more

Stay as far as possible from this website! They do not honor your orders. Most of their products have very very low quality. Do yourself a favor and don’t even consider getting their genius subscripti... See more

Emag used to be good. Not anymore as they work with Fancourier that doesn't deliver your stuff ever or in time. And they don't allow your review on their page, that is why they have such good reviews... See more

They only approve reviews that they like and that are praiseworthy. If you say something about quality, price or notice any problems, they reject it. They have a communist policy, they don't approve a... See more

They will not let you publish a bad review on any product they (re)sell, no matter how bad the thing actually is. They keep inventing reasons. This is why most of their products, even the worst ones,... See more

Emag.ro offers no real customer support. They only "speak" with clients through chat or email and stop answering if they don't like the direction of the conversation. Good luck returning a product!... See more

Impossible to have an account without a Romanian phone number. A very archaic and discriminatory policy; I wonder why. Essentially, you lose a significant amount of business. You should consider f... See more

worse customer service ive even encountered. I try to open a ticket they give me a half-answer that they will look into it and inform me of what to do and then they mark the ticket as solved and never... See more

I won’t give 1 star cause they deliver the product as long as it’s overpriced. Anything you search, do it in hungary/bg/ and you ll see true prices. They have 3rd party contracts with products ove... See more

Former decade-long customer Knowingly maintains a state where counterfeit products (especially electronics, external drives, flash drives) are sold and buyers end up scammed out of their money.

Order was returned, they state the courrier called...they did not call. At the end nothing was delivered.

Warning! ‼️ I order here all the time but last time I saw that they did an transaction from my bank for nothing. I gave the customer service everything and after 1 month nothing. They dont reply to my... See more

Some sellers send defective or incomplete products. The customers service does not exist.

Everything is wrapped up in a very nice interface only to find out the truth if you investigate a little. You are encouraged to pay upfront with VISA, only to find the real details after you compl... See more

The store has changed dramatically in the past years, with customer care/service coming close to zero. Unless the price is the absolute best, avoid it. And if you do shop, always chose cash on deliver... See more

Emag has a broad category of products to choose from which makes you want to buy from them, but then you reach the choices for delivery... The worst service I have ever seen. You may end up with a... See more

Bad after-sale. Sale goes OK, should there be after sale issues, good luck.I placed a large order and one item was incorrectly delivered. Getting back to them a few weird things happened: No mor... See more

They started to pull out the negative reviews, saying that they don't respect their policy and make a reference to their guide of so called best practices. Basically my review actually turns into a... See more

I paid over 800 RON for "100% blackout curtains" from an eMAG marketplace seller called Metropolitan Concept. Spoiler alert: they don't block light. At all. I could get better shade by taping a... See more

emag.ro is a scam, it used to be ok but now they are allowing people/other small companies to sell through them fake/replica products without telling they are fake. If you pay by card they will send y... See more

Worst website to buy stuff. They don’r want to reimburse me even though some of the things in my order came broken. Then they won’t let me give the merchant a bad review either.

They protect sellers who sell fake goods by censoring the negative reviews so other people fall in the same trap. I've had several orders that did not deliver the same product listed but a worse, chea... See more