Review of eMAG


Rated 1 out of 5 stars

Awful delivery and awful customer support

I can't think of a single reason to buy from this place.

Most of the sellers aren't trust worthy, the chance of getting a product that matches the description is 50/50, almost everytime i get a toy for my nephew i need to send it back because eMag doesn't care if the sellers are actually legit.

If you are unlucky enough to talk to the customer service, you'll be greeted by a useless A.I. If you dare ask to transfer you to an actual human, it will be declined and you'll just stay in limbo answearing the same questions in a loop.

I had Genius this year, i bought both from sellers and directly from eMag and its always late, no one is answearing, they sometimes try to give a 25 RON compensation because that's apparently easier than giving me the service that i payed for.

September 25, 2025
Unprompted review
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