Periklis Georgopoulos

We’ve been working with many couriers across Europe, but Sameday has been one of the worst experiences so far. They lost our shipment, and since then it has been impossible to reach anyone from their customer service to file a proper claim or get an update.

No clear communication, no responsibility, and no solution — just silence. For a logistics company, this level of unprofessionalism is unacceptable.

If you’re a business relying on deliveries, avoid Sameday. You risk losing both your parcel and your peace of mind.

We’ve been selling on many marketplaces across Europe for years, but eMAG has easily been the worst of them all. The traffic and sales are extremely low compared to other platforms, but that’s not even the main issue.

We shipped a product to one of eMAG’s customers, who later returned it. Before we even received the return, eMAG refunded the buyer. The parcel never made it back to us, so we lost both the merchandise and the payment. It was a high-value item, and their support team offered no help whatsoever.

This kind of seller treatment is unacceptable. If you value your business, avoid eMAG — they do not protect sellers and you can lose real money.