Disappointed
They started to pull out the negative reviews, saying that they don't respect their policy and make a reference to their guide of so called best practices. Basically my review actually turns into a request that I have to address to them. I don't think it's fair to defend some crooks who shove crap down your throat and you can't return it, get your money back, until after a period of 15 days. I've been a customer for 15 years and I'm deeply disappointed in their policy.
Translated with DeepL.com (free version)