Centrona Gas Reviews 107

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ben is an excellent plumber and Jon is great to work with. Came up with a great solution for my whole home water filter system. Highly recommend.

Rated 5 out of 5 stars

Centrona gave a good quote very quickly. Ben, the engineer arrived promptly and installed the boiler with the minimum of fuss. All working well and with two years free service, what is not to like!

Rated 5 out of 5 stars

Finding someone to deal with warm air heating systems is tricky these days, but John at Centrona Gas clearly knows their stuff. Our system hadn’t been serviced in years and was underperforming. John d... See more

Rated 5 out of 5 stars

I had an issue with my boiler that was covered under my Centrona Gas service plan, and they responded immediately. The engineer arrived the same day, identified the fault, and got my heating and hot w... See more

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4.9

Excellent

TrustScore 5 out of 5

107 reviews

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Rated 5 out of 5 stars

Centrona gave a good quote very…

Centrona gave a good quote very quickly. Ben, the engineer arrived promptly and installed the boiler with the minimum of fuss. All working well and with two years free service, what is not to like!

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

John the engineer was awesome

John the engineer was awesome. We initially were somewhat frustrated with some admin issues but he was very professional and explained to us what the problem was set about to effect the repair. His demeanour, professionalism sets him apart from other workers. Thanks

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient leak detection service

Mark did our water leak detection quickly and thoroughly. He spotted the hidden leak behind the bathroom tiles and fixed it professionally, potentially saving us from major damage later. His knowledge and experience were evident throughout. Rachel arranged the emergency appointment at short notice. Very pleased with the professional approach.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Emergency call when mum's hot water…

Emergency call when mum's hot water packed up completely in the other day. Colin came out despite the weather and worked in baking hot conditions (in the loft of all places) to get her hot water back on again. Above and beyond service - even checked on her the next day to make sure everything was still working. Excellent customer care.

July 9, 2025
Unprompted review
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Rated 5 out of 5 stars

What a nightmare

What a nightmare - kitchen tap started spraying water everywhere at 7am! Called Centrona Gas and they had someone (Colin) round within 2 hours. Turned out to be a split in the pipe under the sink. Fixed quickly and no water damage. Saved my day!

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Needed a gas safety certificate for my…

Needed a gas safety certificate for my rental property. Arrived punctually and John was very thorough with all the checks. Found a minor issue with one of the gas taps which he fixed immediately. Certificate provided same day on email. Only issue was parking outside was tricky but that's hardly their fault!

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

The warm air heating system in our…

The warm air heating system in our office building hadn't been serviced in years and was making terrible noises. Gary came out and gave it a complete overhaul - cleaned all the ducts, replaced filters, and now it's running like new. Staff are much happier with the improved air quality. Professional job at a fair price.

June 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Ben was class

Ben was class, he came identified the issue and fixed it, he went above and beyond expectations so will defo use them agan!

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Unvented Cylinder Repair

Had an issue with our unvented cylinder losing pressure. The team came out, found the fault with the expansion vessel, and sorted it quickly. Clear communication and a solid job well done

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

Warm Air Heating System Service

Finding someone to deal with warm air heating systems is tricky these days, but John at Centrona Gas clearly knows their stuff. Our system hadn’t been serviced in years and was underperforming. John did a full diagnostic, cleaned out the unit, replaced the filter, and adjusted the airflow. It's running smoother than ever. He even explained how to maintain the unit to prolong its lifespan. Great service from someone

March 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Toilet Repair

Had a leaking toilet that was constantly running water. Centrona Gas came out quickly and got it sorted within the hour. No mess, no fuss just straight to the point and fixed properly. Very impressed with the response time and professionalism.

March 16, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler Installed

We had an old, inefficient boiler that was costing us a fortune in bills and breakdowns. After getting a few quotes, we went with Centrona Gas. From the initial survey to the final installation, everything was handled professionally. The engineers arrived on time, were polite, and kept the workspace clean throughout. They explained how to use the new controls and even helped us set up the thermostat. The new system has made a noticeable difference in heating performance and our bills. Would absolutely recommend them to anyone needing a reliable boiler install.

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

New Boiler Installed in Brockley

After struggling with an old, inefficient boiler, I decided to go with Centrona Gas for a replacement. Their quote was competitive, and the team was incredibly knowledgeable. Ben and the team arrived on tirelessly, worked neatly, and completed the installation to a very high standard. They even registered the warranty and checked everything was running perfectly before leaving. I now have a modern, energy-efficient boiler, and I’m extremely happy with the results

March 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Emergency Leaks!

I contacted late in the evening about a tap that wouldn’t stop dripping, and they were able to send someone the next day. The plumber was efficient, knew exactly what needed to be done, and fixed the problem in under 30 minutes. He even gave me some maintenance tips to prevent future issues.A reliable, professional company that I’ll definitely use again

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler Cover Repair – Quick Response and Great Service

I had an issue with my boiler that was covered under my Centrona Gas service plan, and they responded immediately. The engineer arrived the same day, identified the fault, and got my heating and hot water back up and running in no time. What I really liked was the transparency no hidden charges or unnecessary upselling. The service plan has been excellent value for money, and I’m really pleased I signed up. Thanks again for the great service!

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler Installation in Brockley – Smooth

I recently had a new boiler installed by Centrona Gas at my property in Brockley, and I couldn’t be happier with the service. From the initial quote to the installation day, everything was handled professionally. John and his team were punctual, tidy, and took the time to explain how everything worked. The installation was completed on schedule, and the new system is running efficiently. If you’re looking for a reliable team to install your boiler, look no further than Centrona Gas!

February 14, 2025
Unprompted review

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