Centrona Gas Reviews 107

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ben is an excellent plumber and Jon is great to work with. Came up with a great solution for my whole home water filter system. Highly recommend.

Rated 5 out of 5 stars

Centrona gave a good quote very quickly. Ben, the engineer arrived promptly and installed the boiler with the minimum of fuss. All working well and with two years free service, what is not to like!

Rated 5 out of 5 stars

Finding someone to deal with warm air heating systems is tricky these days, but John at Centrona Gas clearly knows their stuff. Our system hadn’t been serviced in years and was underperforming. John d... See more

Rated 5 out of 5 stars

I had an issue with my boiler that was covered under my Centrona Gas service plan, and they responded immediately. The engineer arrived the same day, identified the fault, and got my heating and hot w... See more

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4.9

Excellent

TrustScore 5 out of 5

107 reviews

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Rated 5 out of 5 stars

Excellent company

My old boiler was leaking and after 3 attempts to sort out the issue by Centrona Gas I decided to get a new boiler installed . Ben who installed the new boiler was excellent , it took him a full day and he went above and beyond. I work in A&E and had to work , so on top of a doing great job Ben even took the time to send me videos demonstrating how to use the boiler
Overall everyone I have dealt with at Centrona Gas has been excellent and it has been personal service . Definitely Five stars

February 14, 2025
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Rated 5 out of 5 stars

Above and beyond!

Ben from Centrona has gone above and beyond to help resolve our boiler and plumbing issues. I can't recommend him highly enough. At last, we have found a plumber we know will get the job done!

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Value and Service

Offered exceptional value for their services. They provided a detailed quote, and the installation was carried out promptly. The team was polite and professional, making the entire process smooth and easy.

October 24, 2024
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Rated 5 out of 5 stars

I needed urgent help with my boiler

I needed urgent help with my boiler, and Centrona Gas came through for me. The engineer was knowledgeable and fixed the issue quickly. The entire process, from scheduling the appointment to completing the job, was smooth and hassle-free.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

I have been using Centrona for my 20…

I have been using Centrona for my 20 properties in the New Cross/Old Kent area. They are always on time, never any hassle and I access all my documents including gas safely certificates via their online system. I would like to thank Rachel so much who is always on hand to help

October 7, 2024
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Rated 5 out of 5 stars

Very pleased with our new boiler…

Very pleased with our new boiler installed today. The quality of work was excellent. The lads were professional, through, and explained everything clearly. The team made sure everything was tidy and left no mess result and will definitely use you again.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Superb installation from Ben at Centrona…

Superb service received from Centrona gas today on a new boiler installation.

A company is only as good as the people it employs so a massive shout out to Ben who did some really professional work today.

The boiler installation was a full days work and Ben took the utmost care and attention in what he was doing, the old pipework was disgraceful and ben has installed the new boiler and rerouted the pipework to near perfection.

The job took longer than initially anticipated but its clear from watching Ben work that installations arent an exact science, there were numerous challenges which Ben overcame and the result speaks for itself. I know Ben had the option of resuming work the next day but he showed dedication to getting the job done in one hit because he knew how important it was for us, and the inconvenience it would have caused otherwise.

What a trooper! a great asset to this company who takes pride in doing a good job and putting customers first, what more could you possibly ask for?

Keep up the good work Ben and Centrona!

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Fault on boiler

I have been a customer for many years and continue having a positive experience with Centrona Gas engineers. They are reliable, efficient and knowledgeable. They came to sort a fault with the boiler very quickly and explained what was happening. Very pleased with them, one feeks they care.

September 11, 2024
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Rated 5 out of 5 stars

New RadiatorHad another great piece of work done by…

Had another great piece of work done by Ben with fitting a new radiator in the front room.
He did the job very professionally and cleared up all the mess and removed the old radiator and installed the new one and put everything back in the room.
Thank you Ben and Centrona for excellent service.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

I have with Centrona

I had the pleasure of dealing with Tom from Centrona Gas. Tom replaced our kitchen sink under the service expert plan we have with Centrona. Tom arrived promptly, worked hard, and installed our new deep pocket sink no time. What really stood out was his professionalism and the way he explained everything in simple terms. He even took the time to ensure everything was spotless before he left. Very happy with the service plan I have with Centrona.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

I cannot speak highly enough of…

I cannot speak highly enough of Centrona Gas. We had an ongoing issue with our air conditioning unit that no one seemed able to fix, until Mike from Centrona Gas came along. He quickly diagnosed the problem and had it resolved within the hour. Mike was professional, friendly, and incredibly knowledgeable. It’s so refreshing to deal with a company that genuinely cares about its customers. We'll definitely be sticking with Centrona Gas for all our future needs.

August 9, 2024
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Rated 5 out of 5 stars

Great service and competitive pricing

I cannot speak highly enough of John from Centrona Gas for his outstanding service in addressing plumbing issues at my rental property in London. John was incredibly responsive throughout the entire process, swiftly resolving maintenance issues that had been plaguing the flat.

His communication skills were exemplary; he kept me informed at every step and handled interactions with my tenant professionally and courteously. Not only did John provide top-notch service, but he also offered competitive pricing that outshone other plumbing companies I've previously engaged.

If you're seeking reliability, efficiency, and a fair price, John at Centrona Gas is your go-to professional. I highly recommend his services and will definitely be relying on him for any future plumbing needs.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased with the boiler plan

Our boiler stopped working last night so I called this morning and spoke to Rachel who was very friendly and helpful. She organised one of the plumbers to be with me today. The plumber arrived within a few hours and managed to get the hot water back up and running. Very happy with the service.

July 20, 2024
Unprompted review

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