Any Gas Service Reviews 1,097

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its efficiency and friendliness. The booking process is described as easy and convenient, and consumers appreciate the competitive pricing. People find the engineers to be professional, polite, and thorough in their work, often taking the time to explain the service and offer helpful advice. Consumers also value the punctuality and clear communication provided by the company, including reminders and updates regarding appointments. The engineers are appreciated for their knowledge, tidiness, and willingness to go the extra mile. While there was mixed feedback about the contact experience, the overall sentiment towards the company's service and customer care remains highly positive.

Based on these reviews

Rated 5 out of 5 stars

The engineer (Raj Basi) who came was very professional and that gave me confidence that he's doing a good job. Raj took his time to look at the boiler properly as well as the water tank.

Company replied

Rated 5 out of 5 stars

Any gas does everything you want. You can book online easily, pay online, engineers arrives on time and are friendly, and the work is then done competently. All in all its very efficient and its a... See more

Company replied

Rated 5 out of 5 stars

We've used any gas for servicing our boiler and water cyclinder for the last 6 years. We've had the same engineer (Bal) every time, and he's very friendly, reliable and knowledgeable. We've had t... See more

Company replied

Rated 5 out of 5 stars

Hi. used Any Gas Service today for recently installed boiler from British Gas but struggled to get them to do first annual service at this time . After researching web found Any Gas Service at a... See more

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Rated 4 out of 5 stars

Efficiently carried out the service. One minor gripe - I booked this service in June and received a confirmation email. At 9:30am this morning I still didn't know if anyone was going to turn up. Would... See more

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Rated 5 out of 5 stars

Very honest, quick and transparent service. So easy to book online, although this year I got a reminder call and even a £5 discount if I made the booking over the phone. The price is super competitive... See more

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Rated 5 out of 5 stars

Great price, also great engineer who came and serviced my boiler. Even cleaned parts I don't think a different company who serviced my boiler last time did! Also great Comms emails and messages to sa... See more

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Rated 5 out of 5 stars

Notified by phone that engineer would be with us in 10-15 mins arrived as advised very smart and polite on arrival explained what he was going to do and need access to. Serviced boiler and filter in l... See more

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Rated 5 out of 5 stars

This was an incredibly friendly and informative service. Naz, the engineer that arrived, quickly got straight to servicing our boiler as well explaining everything he was doing. I learnt a lot from th... See more

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Rated 5 out of 5 stars

Booked a boiler service online which was quite simple. Good availability and easy to change it too. The day before received a time slot and on the day a call to confirm the arrival time. Great servi... See more

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Rated 5 out of 5 stars

One off Gas Boiler Service. Very good experience. Easy to book and very reasonably priced. I booked an 8am 1am slot. I had email and sms confirmation. At 5.30pm the evening before, I had a text messag... See more

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Rated 5 out of 5 stars

Easy to book online. Pick a date convenient and it can be Am or Pm time slot so means you're not having to wait around all day. Very reasonable price. Engineer text day before to confirm 2 hour time s... See more

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Rated 5 out of 5 stars

Arrived on time. Carried out service. Tidied up and left. All very efficient. Same engineer as previous years. Top man. Highly recommended. Why use another company as twice the price of Anygas for t... See more

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Rated 5 out of 5 stars

Booking was easy, I had to rearrange my appointment and they handled it no problem. My engineer Bal was on time, efficient and friendly. Honestly I wouldn’t use another service, after being let down... See more

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Rated 5 out of 5 stars

I was sent a reminder about my service, the booking process was quick and easy with plenty of available dates and time slots to suit. Engineer was the same as last year which is nice, he was tidy and... See more

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Rated 5 out of 5 stars

Boiler Service by ASG engineer Naz from AGS, came to service my boiler. He did an excellent job and explained all that he had done. He was polite, respectful and showed great care moving round the h... See more

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Rated 5 out of 5 stars

I have have been using Any Gas Service for my boiler service for several years now and will continue to do so. I love the ease of booking on line, transparent and good prices, and the engineers... See more

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Rated 5 out of 5 stars

The engineer who attended was excellent. He serviced our boiler last year and this. We had some questions as our heating wasn’t operating as it should. He was knowledgeable and couldn’t have been more... See more

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Rated 5 out of 5 stars

I was able to get Any Gas out quickly for a Diagnose and Repair after my boiler decided it had had enough after a number of intermittent problems over a couple of weeks. After I told the engineer it h... See more

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Rated 5 out of 5 stars

The gas heating engineer arrived within the 2 hour appointment window. He was friendly, chatty, enthusiastic and knowledgeable. He tested my boiler, gave some of the components a good clean and then a... See more

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Rated 5 out of 5 stars

Used Any Gas Service for the first time this week and will definetly be using them again in the future I booked a boiler service on their website which is super easy to do, the engineer tunrned u... See more

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Rated 5 out of 5 stars

Second time I have used Any Gas Service nice easy booking process & quick appointment for my boiler service was arranged at a convenient time to myself. Engineer arrived on time & was all done wit... See more

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Rated 5 out of 5 stars

First time using Any Gas. The engineer explained everything he was doing including tolerances, what they should be and were. Very friendly and tidied up after himself. Will definitely use the company... See more

Company replied

Rated 5 out of 5 stars

I was very impressed with 'Any Gas Service'. The website is easy to use and my boiler service booking was acknowledged within seconds. A few hours later I received a text with a 2 hour time slot... See more

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Rated 5 out of 5 stars

This company is amazing and very proactive… they reminded me when my annual service was due with plenty of notice. Communication is excellent, booking an appointment is quick, easy and a very good pri... See more

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Rated 5 out of 5 stars

We booked the 1 hour repair and diagnostics as our boiler kept losing pressure. The engineer was friendly, professional and repaired our boiler within the hour. He explained the issue and what he had... See more

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Rated 5 out of 5 stars

Naz arrived on time and was such a lovely guy. Very professional and friendly. He took the time to explain what he was doing as he completed my boiler service and answered any questions I had along... See more

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Rated 5 out of 5 stars

Excellent service. Easy to book, got good confirmations. The Engineer was polite, helpful, knowledgeable & did the job efficiently & without fuss. I'd use them again.

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Rated 5 out of 5 stars

A ⭐️ Service • Respectful • Knowledgeable • Thorough • Punctual • Efficient Bal Basi has inspected my boiler more than once and I am very satisfied with the service he provides. Hope to... See more

Company replied

Rated 5 out of 5 stars

I had a time slot texted to me the day before the appointment and a phone call 15 minutes prior to arrival. The service was carried out within 30 minutes by my usual engineer and I will continue to... See more

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Rated 5 out of 5 stars

Straight forward booking and they understood what was needed ..The gentleman who came was very polite, friendly and informative and very well presented, he called us 15 minutes before arrival and we... See more

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Rated 5 out of 5 stars

The boiler service was very easy to book online. The engineer was very pleasant and he explained what he was doing during the service. He was extremely efficient. He kept me up to date with arrival ti... See more

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Rated 5 out of 5 stars

We were given a time slot between 1 and 3 and Bal Basi arrived at 1.30. As on previous visits, he was polite, professional, and respectful. He explained what he needed to do and carried out the... See more

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Rated 5 out of 5 stars

Great, efficient and friendly service. I was given a 2hr window and the service engineer called to say that they were running ahead. He arrived, was courteous and completed the paperwork for my new... See more

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Rated 4 out of 5 stars

Tenants were without heating and had to manually reset the boiler after the engineer had left. Presumably boiler went into a fault state for some reason associated with the tests that had been perform... See more

Rated 5 out of 5 stars

Really easy to book an appointment online. Reasonably priced & the chaps who come out to service the boiler are lovely. This is our 6th year of using them!

Company replied

Rated 5 out of 5 stars

Pritesh came to do a service at both my house and my elderly parents and was just brilliant. He was friendly, considerate, courteous and went that extra mile. My folks were raving about Pritesh and af... See more

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Rated 5 out of 5 stars

We needed a oven hob gas cap off as we want to get rid of the hobs and go electric, a very polite and very help full guy came round he took the oven out and then dissconected the hob he also uns... See more

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Rated 5 out of 5 stars

Amazing service from gathering information on there website, to booking. Once confirmed, had reminders sent lots of commumication regarding appt day & time slot, also recieved a phone call to say they... See more

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Rated 5 out of 5 stars

Great service from AnyGas today. Would definitely recommend. The engineer, Bal, was punctual, polite and got the job done no problem. It's the second time I've used AnyGas and both experiences were po... See more

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Rated 5 out of 5 stars

Absolutely brilliant service from start to finish. They rang early to ask if they could come to do boiler earlier than the time they gave me. Very thorough and polite. Definitely recommended

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Rated 5 out of 5 stars

The man who serviced the boiler was lovely. He's been a couple of times before and each time he has been, polite, kind, talks to and shows empathy to my dad who has parkinsons. He's friendly and h... See more

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Rated 5 out of 5 stars

He was arrived before the scheduled time but he informed me beforehand. He was a great person that you can have a good conversation with. He was done within half an hour. Couldn’t fault him.

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Rated 4 out of 5 stars

Decent service however the management have also been in touch and offered very good customer service which was above and beyond what was needed. Looking forward to using them again

Rated 5 out of 5 stars

Very easy to book and arrange boiler service. Raj was very professional and polite. Completed the service with no issues. Used before and will continue to use their service.

Company replied

Rated 4 out of 5 stars

Service took place as requested. Very difficult to get these services organised and performed on time so good service that they occurred as expected

Rated 5 out of 5 stars

Friendly engineer, on time went straight to boiler and just got on with service left area clean and tidy

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Rated 5 out of 5 stars

The service person turned up in the time slot that had been specified. Did the work quietly and efficiently and was very polite.

Company replied

Rated 5 out of 5 stars
Invited

Great service. Next day availability, rang before they arrived. Very polite and explained all that had been done. Clean and efficient. Also better value than other quotes.

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Company details

  1. Heating Contractor
  2. Boiler Supplier
  3. Gas Company
  4. Gas Engineer
  5. Gas Installation Service
  6. Boiler and Heating Service

Written by the company

If you’re looking for a reliable boiler service in East /West Midlands regions and Greater Manchester, you’ve come to the right place. Any Gas Service offers professional trusted boiler servicing to homeowners and landlords throughout Manchester and the surrounding areas. Our team of service engineers are highly experienced and fully qualified to carry out boiler services on all types of boilers, including Worchester Bosch, Ideal, Baxi, Vaillant and all other Boiler makes and models. We understand that your boiler is an essential part of your daily routine, which is why we offer flexible appointment times online to fit around your schedule. https://anygasservice.co.uk/ Book Now


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 60% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Hassam was Ace

Hassam was so polite and efficient. He had to clean the filters in the Boiler and I couldn’t believe how dirty they were!! He did an absolutely splendid job and cleaned up after. I would highly recommend Any Gas Service, especially if you’re lucky enough to get Hassam

October 21, 2025
Unprompted review
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Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

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Rated 5 out of 5 stars
Redirected

gas service

after been let down by Your Repair not doing my mothers service ,I phoned up Any gas made an appointment and they turned up ,a young chap phoned to tell me what time he would be there and the job was all done at a very good price ,I would recommend this company to anyone

October 16, 2025
Unprompted review
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Reply from Any Gas Service

Hello

Sorry to hear another provider let you down (Your Repair)- and glad we could help
Thank you for leaving us a 5-star review

All the best
AGS team

Rated 5 out of 5 stars

Very professional

The engineer (Raj Basi) who came was very professional and that gave me confidence that he's doing a good job. Raj took his time to look at the boiler properly as well as the water tank.

October 14, 2025
Unprompted review
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Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

Rated 5 out of 5 stars

Professional

Professional and explained all aspects of the service

October 16, 2025
Unprompted review
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Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

Rated 1 out of 5 stars

Would not use again

I don't like leaving bad reviews, but...

I booked as they were reasonably priced and had good reviews. I chose an afternoon booking (1-6pm) - (UPDATE - checked on website, definitely states from 1pm, can’t upload screenshot), so I only needed to book half a day off work. When I got my 2-hour time slot the day before, it was from 12-2pm, and the website said I couldn't rearrange, so I had to book the entire day off. On the day, I got a call from the engineer at 10.30am, saying he would be with me in 20 minutes!

The engineer was friendly, and the service went OK, until he was leaving and informed me he'd broken a hinge on the boiler, and they would charge me £70 to fix it (it's a £7 part from Screwfix), or I could contact Worcester and go through my warranty as it was 'wear and tear' (UPDATE - boiler is only 5 years old, no issues with clip previously)...

I checked the boiler after he had left, and the system pressure was on 0, so I assume he also hadn't bothered to re-pressurise it.

Would not use again.

October 1, 2025
Unprompted review
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Reply from Any Gas Service

Response from Any Gas Service:
Thank you for your feedback. This is actually the first we’ve heard of this issue — we would always encourage customers to contact us directly so we can resolve any concerns promptly.
Our appointment time slots are either 8am–1pm or 12pm–6pm. In this case, the slot selected at the time of booking was 12pm–6pm, and the allocated two-hour arrival window provided was 12pm–2pm.

From time to time, our engineers may run ahead of schedule and will call ahead as a courtesy to check whether an earlier visit would be convenient. You are, of course, under no obligation to accept an earlier time, and you’re always welcome to ask the engineer to arrive within your originally booked slot.

This call is simply made to offer flexibility when possible, not to alter your confirmed booking window.

Regarding the boiler hinge, the parts you’re referring to are Worcester’s Left-Hand and Right-Hand Clip Hinges. These components are made of plastic and, over time, tend to become brittle, which makes them prone to breaking — a common case of general wear and tear. On inspection, one hinge was found to be damaged.

You are, of course, welcome to have this independently checked by Worcester for a second opinion. When replacing these clips, we always change both hinges together to ensure proper alignment and longevity. Our quoted price of £69.99 includes the cost of parts, labour, collection, and the engineer’s return visit to fit them.

For reference, you can view the genuine Worcester hinge parts here:
Worcester Left and Right Hand Hinges – DIY.com retailing at £34.98 for the pair.

You’re more than welcome to source the parts yourself , but please note that our standard engineer call-out charge would still apply for fitting, as we do not insure your boiler under any plans.

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Rated 1 out of 5 stars

Requested a boiler service and dont…

Requested a boiler service and dont know what the engineer did after 5 days the boiler stopped working. On the day of service was told its all fine no issues and if any issues just switch on and off. Disappointed. Wasted my money and time and now going to be wasting more. Would have been better off with out the service from them. No evidence of service provided such as the checklist summary etc. Logged a complaint which the manager of the area refused to take ownership of as kept talking about car mots and gave me a headache. I would not recommend.Company is a fraud. They lie and are not professional. The lady on the phone abused me. I dont think of these rates are true either. I have evidence so will try and upload but guys dont use this company its a fraud and unprofessional. Use if you want to be abused and have your boiler damaged.

September 25, 2025
Unprompted review
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Reply from Any Gas Service

we would like to clarify the circumstances on our end.

You booked us to attend for both a boiler service and a quotation for a new boiler. On arrival, our engineer carried out the service on your existing boiler, which is over 25 years old, with many obsolete parts. During the visit, you also informed our engineer that you had been experiencing pre-existing issues where the boiler would intermittently fail to fire up.

Because of these concerns, we advised you on the benefits of replacing your boiler, as well as servicing your current system. We also explained that to properly investigate and diagnose the intermittent fault, a separate diagnostic visit would be required at our standard charge of £69.99. You declined this option.

The service itself was completed, and your boiler continued working for 5 days after the appointment before your previous intermittent issue reoccurred. We made it clear that a diagnostic investigation would still be required to identify and resolve the underlying fault, but again this was declined.

We also wish to note that during a phone call with our team, inappropriate language was used towards a colleague, which we do not consider acceptable, calling our call centre colleague a B**** was by no means acceptable, and aggressive behaviour.

To summarise:

The service was completed as booked.

The boiler had known, pre-existing faults, which we advised on.

A diagnostic visit (chargeable) was offered to resolve the issue but refused.

A quotation for a new boiler was provided as requested.

While we understand your frustration, we feel it is important for others to know that we provided the service booked and requested, gave clear advice on the boiler’s condition, and explained the costs involved for further investigation. This case was investigated by our Ops manager and was successfully closed down. We must emphasis "Our aim is always to provide the highest standards of customer care. At the same time, we must also ensure there is a clear distinction between the service we provide and any separate faults requiring further investigation or repair."

Regards
Any Gas Service

Rated 5 out of 5 stars

Any gas does everything you want

Any gas does everything you want. You can book online easily, pay online, engineers arrives on time and are friendly, and the work is then done competently. All in all its very efficient and its a definitely a company I fully recommend and will continue to use every year.
Thank you

October 1, 2025
Unprompted review
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Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

Rated 5 out of 5 stars

Excellent service

Excellent service, great communication throughout and friendly, knowledgeable engineer.

Would highly recommend

September 24, 2025
Unprompted review
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Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

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Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to book, got good confirmations. The Engineer was polite, helpful, knowledgeable & did the job efficiently & without fuss. I'd use them again.

September 16, 2025
Unprompted review
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Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

Rated 5 out of 5 stars

Easy to book

Easy to book
Kept informed
Excellent professional engineer

September 11, 2025
Unprompted review
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Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

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Rated 5 out of 5 stars

Really easy to book an appointment…

Really easy to book an appointment online. Reasonably priced & the chaps who come out to service the boiler are lovely. This is our 6th year of using them!

September 8, 2025
Unprompted review
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Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

Rated 5 out of 5 stars

Well pleased

On time ,clean job & cheapest on the market

September 8, 2025
Unprompted review
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Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

Rated 5 out of 5 stars

Friendly engineer

Friendly engineer, on time went straight to boiler and just got on with service left area clean and tidy

September 3, 2025
Unprompted review
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Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

Rated 5 out of 5 stars

Boiler service

Booked a boiler service online which was quite simple. Good availability and easy to change it too. The day before received a time slot and on the day a call to confirm the arrival time.
Great service, fast and great price. Very knowledgeable. Received report straight away too. Will be using again in the future.

August 28, 2025
Unprompted review
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Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

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Rated 4 out of 5 stars

Good price

Efficiently carried out the service. One minor gripe - I booked this service in June and received a confirmation email. At 9:30am this morning I still didn't know if anyone was going to turn up. Would be useful to be emailed a day or so before to confirm that the booking is still scheduled.

August 27, 2025
Unprompted review
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Reply from Any Gas Service

Hello

Thank you for leaving us a review
Whenever we are provided with an up to date mobile number, we will always send a text message as a reminder the day before your scheduled appointment, which also contains a 2 hour time window.
We kindly ask you email us on the below email address with your mobile number, so we can ensure it is correct and not a landline number customerservice@anygasservice.co.uk

Thank you
Kind regards
AGS team

Rated 5 out of 5 stars

The service is great

The service person turned up in the time slot that had been specified.
Did the work quietly and efficiently and was very polite.

August 26, 2025
Unprompted review
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Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

Rated 5 out of 5 stars

Excellent company - we won't be going anywhere else!

We've used any gas for servicing our boiler and water cyclinder for the last 6 years. We've had the same engineer (Bal) every time, and he's very friendly, reliable and knowledgeable. We've had to call them out twice for emergency jobs since we've been here (due to builder installation issues in our new build) and he's come straight away and got the boiler and hot water back on quickly.
We were recently quoted £3k for a new boiler by an emergency plumber - we were unsure about whether we needed one given the age of the property, so got back in touch with Any Gas for a second opinion and a quote. Bal fixed the issue within 40 minutes saving us £3k. Couldn't get better customer service than that!
The office staff (Karen) are also very helpful and responsive.
Thanks Any Gas!

August 10, 2025
Unprompted review
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Reply from Any Gas Service

Hello

Thank you for leaving us a 5-star review

All the best
AGS team

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