Nice little rental car company, family run. The location of their small office is ideal, located few minutes walk from the train station, I could leave my family at the opposite coffee shop while... See more
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Company details
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🔑 Noleggia senza pensieri con Vivarent! Auto per privati e business: prenota in pochi clic! 🚗
Contact info
Via Casilina Sud km 140,200, 03043, Cassino, Italy
- 0632094070
- customercare@vivarent.it
- vivarent.it
Replied to 3% of negative reviews
Typically replies within 48 hours
Vivarent were pleasant and…
Vivarent were pleasant and efficient,they car was clean and the pick up service was fine one you discovered you had to message them and not phone!
Nothing to complain about
Nothing to complain about, only that I prefer to have fuel plain and return it plain.
The car was good
The car was good, the service was not so much, they are the only company that demands international license and international license document
Vivarent
Rental process was very easy and they were great to deal with. Car was clean and the proper size that we had ordered. All in all a good experience.
I had an amazing experience with Viva…
I had an amazing experience with Viva rental. They were very helpful and the process was very smooth in renting the vehicle.
Service and company was good however…
Service and company was good however the car had several major body crashs
Perfect
The agency was efficient, accommodated my late arrival due to flight delay, and Giorgia was very helpful. We also used their shuttle.
We hired a car in Florence which was…
We hired a car in Florence which was the first time . We do have to say extremely happy from pick up to drop off . The staff in the office were exceptional and friendly . We are back again in December and have already booked . Well done all
Good rental and serviced
Good service and good status of the car
Clear explain the detail of car rent/return
hidden costs
hidden costs, you will have to book another insurance at the counter, otherwise they wont give you the car, tell you, you haven´t cloded the deal with them, but a service provider like booking.com or check24, therefore they don´t know what is secured. somebody might say, typical italian, but I guess its just bad people, bad policy
The representative who was there when I…
The representative who was there when I rented my car was extremely helpful. We loved our Peugeot 2008. Because of his helpful personality I will absolutely use vivarent in January when I return to Italy.
Everything was just amazing
Everything was just amazing. We got a new and clean car. Most importantly the service was excellent, Giuseppe was so patient and helpful. Great service!
Nice little rental car company
Nice little rental car company, family run.
The location of their small office is ideal, located few minutes walk from the train station, I could leave my family at the opposite coffee shop while I was dealing with them.
Reasonable prices and deposit requirements, simple and fast processing, I highly recommend it.
They can handle different languages.
The only negative note is that the car was not as clean as I would’ve liked.
Perfect experience! Highly recommend
Got the exact car we ordered - VW Tiguan which was very important for us (one of few cars that suits for 4 large suitcases in its baggage) for 4 big people. All the paperwork went smoothly through whatsup communication and website documentation. The free shuttle service to/from the airport was great. The car waited for us after regular service hours ready with the key and papers. AND the cost for 9 days with FULL insurance was very competitive!
Thanks Vivarent! We’ll use your services again for sure next time!
Giuseppe at Termini Roma is a very nice…
Giuseppe at Termini Roma is a very nice guy. But this firm's practice to not accept debit cards and to require from a second driver to be physically present and present physical documemts is outdated and wrotten. They use these requirements to systematically convince people to take out a very expensive insurance to then be partially released from these requirements. Come on, Vivarent, get modern and stop this modern street robbery !!
Fast and easy
Fast and easy, no hassle.
Sorrento office didn’t take all pictures of exterior sratches so when returning in Naples they tried to charge for it. Good thing I had taken pictures and a video at pickup. The car was also dirty inside at pickup. Vacuum job was needed.
Welcoming and thoughtful
The car we received is in great condition — basically new. Furthermore, the receptionist was very kind and patient. He explained everything to us in detail, always presented us with various options, and it was clear that he was looking for the best one for us.
Outstanding rental car service
Outstanding rental car service. Very professional staff and service. The rental car was in perfect condition and drove beautifully on the curvy Italian mountain roads. A staff member even gave me a ride back to my hotel after I returned the car. Would definitely rent a car from Vivarent again if I return to Italy. Highly recommended.
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