Positive experience, genuinely helpful people
I rented a car with Vivarent and, beyond the service itself, what really stood out to me was how helpful the staff were. I needed some information both before and during the rental, and every time someone replied quickly and actually tried to find a real solution instead of just giving me a standard answer.
That’s not something you can take for granted these days—usually with other companies you just feel like a number. Here, I felt like they really listened and tried to help, even when my request wasn’t “by the book.”
Not everything went 100% perfectly (as always happens), but the way they handled my requests honestly made a big difference. If you’re looking for a company that actually cares about its customers, I think you’ll be in good hands here.