Looks like for the first time I have hiking shoes exactly true to my size thanks to UniformStores extensive stock and competitive prices. The only complaint I may have is order tracking. Didn't know w... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
Providing Uniform for the Air Cadets, Army Cadets & Sea Cadets, Multi Terrain Patter PCS & Assessories
United Kingdom
Replied to 16% of negative reviews
Typically replies within 24 hours
read the reviews before buying, i can honest say this company is fantastic, order Saturday 6th September. after an initial glitch with the post office delivery (less than useless) delivered on Wednesday 10th absolute as per. a guy called after I emailed found where the DH Postie had left the parcel at the wrong address. thank you so much youre a star.
I will split review for two.
The product and The handling, aka Customer Service and response
Product is manufactured in Slovakia, so its great
Customer handling is awful - no response on emails, no answer on phone calls, the only response was received when PP claim was opened.
CN22 form was glued to an envelope, so I had to pay extra customs in Germany, since German customs didn't find a papers inside.
If you want to get a good product and you do not plan to contact the store - go for it.
If you will have to get an attention or response in a case of any problem - pay extra and buy somewhere else
Had an issue with missing parcel. Quick to resolve. Good customer service, human and kind. Shoutout to Oliver and James for their help.
Outstanding service !
I some how managed to buy a pair of boots through a back door site, which turned out to be out of stock. Regardless, Tim and his team sourced a pair for me and hand them delivered just in time.
Couldn't recommend Uniformstores high enough.
Thanks guys.
The quality of my light infantry beret was great. Ordered it on a Friday and arrived Monday and already being shaped. Really really feel satisfied and impressed. Thank you,
Purchased the Aku pilgrims. The boots arrived on time and in excellent condition as new boots should The purchase was hassle free and I will certainly be using this seller again 10/10
Completely smooth experience with zero dramas. Ordered new boots for my son. Everything went exactly as promised and the boots were very well received.
I ordered a new pair of work boots which were cheaper from this store and delivered very quickly. I will definitely use them again in the future.
Order as expected. Top products and good prices. Thanks.
"AVOID" ordered on 23rd February contacted on 28th February about non delivery and replied saying it would be delivered on 1st March via Parcel Force Saturday came and went
still no delivery yet on 3rd March.
Please don't buy anything from this company as you won't receive it
Reply from Uniformstores
Ordered a couple times from here and I most say there customer service is brilliant had a small stock issue and it was resolved almost immediately! Fast and reliable service.
Bought MTP kit 10 days ago. Still not received. No response from the multiple emails and calls. Delivery stated 2-4 days and no signs at all of the order and no tracking details offered. Would not recommend this company purely for the lack of customer service. If there is a problem communicate it to the customer.
Got these for my Granddaughter very pleased thank you
I had a very good experience with the store. Contact with customer service via email it's very easy and helpful. Got my order out nice & quickly.
Ordered some patrol boots and socks for my son for Christmas. Items were competitively priced and arrived quickly. Hassle free transaction. Would happily purchase from here again and recommend to others.
Clear website, fast delivery and good product.
Will use again in future RAF parade shoes were good price too.
First time customer here! Super quick at replying to emails, got my order out nice & quickly too. Had to send the boots back due to a sizing issue, but they got the replacement pair out the day the first pair were received back by them. Great service, great company to deal with!!
I purchased a pair of boots and accidentally bought a pair too small. When emailing about this, service was quick, understanding and informative. Very helpful team and great customer service.
First time buying and will definitely be bck, I ordered wrongly and staff couldn’t be more helpful and my son received his shoes in time for his parade.
I ordered some DMS parade shoes and they arrived quickly and well-packaged. Everything in order and as described. The ordering process was easy and the company has a good reputation for reliability.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.