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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention the helpfulness and knowledge of the staff, with specific praise for their communication skills and efficiency in resolving queries via phone and email. Consumers appreciate the speed of service, noting quick dispatch and delivery times. Many people highlight the competitive pricing and high quality of the products. A smooth ordering process and well-packaged items are also commonly mentioned. The majority of reviewers express a strong likelihood of making future purchases from this business, citing the positive overall experience.

Based on these reviews

Rated 4 out of 5 stars

Looks like for the first time I have hiking shoes exactly true to my size thanks to UniformStores extensive stock and competitive prices. The only complaint I may have is order tracking. Didn't know w... See more

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Rated 4 out of 5 stars

My boots came in quick time even for the Christmas period. Boots came as described and in good order.

Company replied

Rated 5 out of 5 stars

read the reviews before buying, i can honest say this company is fantastic, order Saturday 6th September. after an initial glitch with the post office delivery (less than useless) delivered on Wednesd... See more

Rated 5 out of 5 stars

Any bad reviews are automatically revoked, been dealing with a fella called Tim, absolute brilliant service through telecoms and email. Quick replies and always happy to answer any queries. Gleaming s... See more

Rated 5 out of 5 stars

I couldn't have asked for a better experience with this company! They're efficient, friendly and professional - really good to deal with. I ordered the specific shoe type that my son needed for cadet... See more

Company replied

Rated 5 out of 5 stars

Ordered some patrol boots and socks for my son for Christmas. Items were competitively priced and arrived quickly. Hassle free transaction. Would happily purchase from here again and recommend to othe... See more

Rated 5 out of 5 stars

I've bought a few things now from Uniformstores. Never had an issue, always delivered on time. My last purchase was a beret for my son. He said it's brilliant. This was delivered within 2 days off o... See more

Company replied

Rated 5 out of 5 stars

Placed my order on a Friday, received it by Monday!! Unfortunately the items did not fit. But one quick reply to my email and it was rectified. Will definitely be using this company again. Well do... See more

Rated 5 out of 5 stars

Excellent - Bought two pairs of boots - as described, well packaged and cheapest around! The only negative is that I didn’t recieve any tracking info, or dispatch email which would have been helpful,... See more

Company replied

Rated 5 out of 5 stars

Very helpful, spoke to them on the phone before I ordered and they were swept up in helping me out. Would absolutely recommend them. I missed out on the Black Friday sale because of work and they... See more

Rated 5 out of 5 stars

Had an issue with missing parcel. Quick to resolve. Good customer service, human and kind. Shoutout to Oliver and James for their help.

Rated 5 out of 5 stars

Purchased the Aku pilgrims. The boots arrived on time and in excellent condition as new boots should The purchase was hassle free and I will certainly be using this seller again 10/10

Rated 5 out of 5 stars
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Cadet High Leg Black Leather Boots Size 11 Ordered with ease, good price used the discount code, delivered today with Royal Mail and happy with our purchase. Good communication too. Thanks.

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Rated 5 out of 5 stars
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First time customer here! Super quick at replying to emails, got my order out nice & quickly too. Had to send the boots back due to a sizing issue, but they got the replacement pair out the day the fi... See more

Rated 5 out of 5 stars

The only shop that sold the exact shoes my young cadet needed (needed a specific grip on the soles)! Purchasing was easy and fast delivery too! Would definitely purchase from here again.

Company replied

Rated 5 out of 5 stars

First time I have used this site and everything was excellent. Item was as described and of a good quality, Ordering was easy. Quick and efficient delivery. A good all-round experience that I am likel... See more

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Rated 5 out of 5 stars

I bought a pair of aku boots from uniform stores, really pleased with the service I received and they arrived before the date given which was great! Would definitely recommend to anyone and will also... See more

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Rated 5 out of 5 stars

Tim was very helpful and accommodating. As a military member I felt that he truly supported what we do. I was very happy with the communication, shipping, and product. I would definitely order from... See more

Rated 5 out of 5 stars

First time buying and will definitely be bck, I ordered wrongly and staff couldn’t be more helpful and my son received his shoes in time for his parade.

Rated 5 out of 5 stars

I bought an amo sized flask for my daughter. Perfect size, product delivered super fast. Great correspondence throughout. Definitely use again

Company replied

Rated 5 out of 5 stars

Ordered a couple times from here and I most say there customer service is brilliant had a small stock issue and it was resolved almost immediately! Fast and reliable service.

Rated 5 out of 5 stars

I ordered some DMS parade shoes and they arrived quickly and well-packaged. Everything in order and as described. The ordering process was easy and the company has a good reputation for reliability.

Rated 5 out of 5 stars

Purchased some parade shoes and boots and all are good quality and really reasonable prices. The main thought would be some extra communications when items are shipped, but when asking directly commun... See more

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Rated 5 out of 5 stars

I purchased a pair of boots and accidentally bought a pair too small. When emailing about this, service was quick, understanding and informative. Very helpful team and great customer service.

Rated 5 out of 5 stars
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This is one of if not the best places ive bought boots from. There customer service went above and beyond. I ordered the wrong size and they let me come to there offices and try on different size... See more

Rated 5 out of 5 stars
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I had a very good experience with the store. Contact with customer service via email it's very easy and helpful. Got my order out nice & quickly.

Rated 5 out of 5 stars

Excellent customer service received from Tim at Uniformstores. Accurate detail on the product purchased, received item extremely quickly. Five star service I will definitely use Uniformstores ag... See more

Rated 5 out of 5 stars

Very helpful and informed staff and great communication throughout. I ordered two sizes of boots with the intention of returning whichever were not required, cannot fault the service, very efficient.

Rated 5 out of 5 stars

I ordered a new pair of work boots which were cheaper from this store and delivered very quickly. I will definitely use them again in the future.

Rated 5 out of 5 stars
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Ordered some Boots (Lowa) excellent Price Quickly Dispatched.would Recommend & use Again

Rated 5 out of 5 stars

Ordered Cadet shoes for my daughter, delivered on time, good product would recommend.

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Rated 5 out of 5 stars

Excellent service! Order arrived very quickly and was cheaper than elsewhere. Will definitely use again.

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Rated 5 out of 5 stars
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Clear website, fast delivery and good product. Will use again in future RAF parade shoes were good price too.

Rated 5 out of 5 stars

Top quality daysack. Cheaper than anywhere else on the web and delivered early. Can’t ask for any more.

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Rated 5 out of 5 stars

Excellent service, new Aku boots are fantastic, great price and delivered on time.

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Rated 5 out of 5 stars

Brilliant service and great team. No problem too small. Definite 5 stars service.

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Rated 5 out of 5 stars

Great kit and extremely professional On-time and exactly what I ordered- great service!

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Rated 5 out of 5 stars

Great service. Ordered boots, confirmation of order and dispatch, boots arrived promptly.

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Rated 5 out of 5 stars

The parade shoes were of good quality and arrived in very good time. No problems with the product or the service

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Rated 5 out of 5 stars

First class service. Quick delivery and friendly personal service and advice. Highly recommend

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Rated 5 out of 5 stars

Outstanding service ! I some how managed to buy a pair of boots through a back door site, which turned out to be out of stock. Regardless, Tim and his team sourced a pair for me and hand them deliv... See more

Rated 5 out of 5 stars

The quality of my light infantry beret was great. Ordered it on a Friday and arrived Monday and already being shaped. Really really feel satisfied and impressed. Thank you,

Rated 5 out of 5 stars

Completely smooth experience with zero dramas. Ordered new boots for my son. Everything went exactly as promised and the boots were very well received.

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Company details

  1. Army & Navy Surplus Shop
  2. Outdoor Clothing and Equipment Shop

Written by the company

Providing Uniform for the Air Cadets, Army Cadets & Sea Cadets, Multi Terrain Patter PCS & Assessories


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 16% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Good price, good delivery

Had never purchased from them before but they had exactly what I wanted and it was well priced.
Arrived in good time and well packaged.
Would buy from again if they had what I was looking for.

February 10, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Thank you for your review. Glad everything was fine with your order!

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Rated 5 out of 5 stars

Boots arrived quickly

Bought a pair of aku pilgrim boots for walking and general use, due to their ‘non aggressive’ and low profile look; they look like trainers.

Good experience. Quick to arrive.

February 21, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi there, thank you for your review. Glad everything was fine with your order!

Rated 5 out of 5 stars

Polo Shirts

Excellent service, quick delivery, the polo shirts are top quality and are perfect for work. I will order again.

March 10, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Keith, thank you for your review. Glad everything was fine with your order!

Rated 5 out of 5 stars

Amazing products

Amazing products, arrives very quickly. Will definitely use again.

February 29, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Jo, thank you for your review. Glad everything was fine with your order!

Rated 5 out of 5 stars

Excellent service

Excellent service - good quality shoes and delivered promptly and carefully.

February 5, 2024
Unprompted review
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Reply from Uniformstores

Hi there, thank you for your review. Glad you had a positive experience.

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Rated 5 out of 5 stars

Keela Jacket

I ordered a Keela Jacket. It was to small so I asked for an exchange. Tim promptly said yes to an exchange and send out a larger Jacket ASAP.

February 9, 2024
Unprompted review
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Reply from Uniformstores

Hi Gordan, thank you for your review!

Rated 5 out of 5 stars

Quick service and prompt delivery

Quick service and prompt delivery. Had stock noone else had at a fair price. Would recommend.

February 3, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi there, thank you for your review!

Rated 5 out of 5 stars

Camelbak flask

I bought a Camelbak flask. It come quickly, on the day advised.
Woudl use this company again.

February 11, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi John, thank you for your review!

Rated 5 out of 5 stars

I ordered a pair of Aku boots and…

I ordered a pair of Aku boots and needed a fast delivery. Tim was efficient and sorted helpful ensuring that I had the boots on time. Would definitely recommend and use again.

January 28, 2024
Unprompted review
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Reply from Uniformstores

Hi Andrew, thank you for your feedback!

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Rated 5 out of 5 stars

Norwegian Army Shirts

I ordered 2 Norwegian Army Shirts in black and green for my husband. He was so pleased with the product. They are so warm, excellent quality and delivery was prompt.

I would definitely use this company again and would recommend it.

December 3, 2023
Unprompted review
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Reply from Uniformstores

Hi Lisa, thank you for your review!

Rated 5 out of 5 stars

Patrol boots

Excellent customer service. Ordered patrol boots for my son but needed to exchange for bigger size.
Contacted the company and was told that it will be fine to do so. Sent the boots back and received another parcel back very quickly.
Good quality boots and outstanding service, would highly recommend and I'm sure I will by again.

January 22, 2024
Unprompted review
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Reply from Uniformstores

Hi there, thank you for your review!

Rated 5 out of 5 stars

Great RAF DMS Parade Shoes

I purchased a pair of RAF cadet parade shoes. They arrived quickly and I’m really pleased with the quality and the price.

I’ll definitely buy from Uniform Stores again.

December 1, 2023
Unprompted review
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Reply from Uniformstores

Hi Andrew, thank you for your review!

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Rated 5 out of 5 stars

great service👍

delivered in just under a week, product in perfect condition 👍

January 17, 2024
Unprompted review
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Reply from Uniformstores

Hi Rose, thank you for your review!

Rated 5 out of 5 stars

Bought two items

Bought two items. Both arrived on time. Daughter didn’t like one item so returned it. Got a refund. No complaint. Would definitely buy from them again.

December 14, 2023
Unprompted review
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Reply from Uniformstores

Hi Anne, thank you for your review! Glad we were able help you with this.

Rated 5 out of 5 stars

I found Uniformstores service excellent…

I found Uniformstores service excellent and all my orders have arrived quickly and in great condition. Their products are very competitively priced and exactly what my daughter needed for air cadets. Well done guys you are a great company

December 18, 2023
Unprompted review
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Reply from Uniformstores

Hi Julie, thank you for your review!

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Rated 5 out of 5 stars

Brilliant Store

My son is in the air cadets and finding Uniform Stores online was a life saver. The range of equipment and clothing they have is great and the service is exemplary. Thank you

December 15, 2023
Unprompted review
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Reply from Uniformstores

Hi there, thank you for your review!

Rated 5 out of 5 stars

Uniformstores, excellent company to buy from

Great company to deal with. The ATC cadet items I ordered for my son were A1. The quality was excellent and so was the price! They were very quick to respond to my email and happy to exchange the parade shoes for another size without any fuss. I shall be ordering more :-)

January 8, 2024
Unprompted review
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Reply from Uniformstores

Hi Max, thank you for your review!

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