Tommee Tippee North America Reviews 799

Anna was so wonderful to work with, I really appreciate her taking the time to listen to how hard my situation is. Tommee tippee was so kind to donate bottles & pacis to me for my baby boy due soon. D... See more

The internal straw of my son’s favorite cup was lost at daycare. I contacted customer service and messaged with Nicholas who was super helpful. There are no replacement parts available but he sent me... See more

My wife lost a part to our son’s water bottle and I was looking to buy a replacement. Unfortunately, they didn’t have the specific part in stock. The representative asked me for some information and t... See more

Rowan!!!! Top notch customer service rep!!!! Super helpful and provided a solution to my issue. These are by far the best cups I have found (and I've tried a lot of different varieties!) I recommen... See more

I purchased a two pack of the Tommee Tippee Starter Cup in February 2025. In September, the straws started falling apart while in use - my son would be happily drinking his milk and then it would stop... See more

There is always room for improvement but they went out of their way to send me advanced anti colic bottles out of gesture since my daughter was having issues with a different tommee tippee bottle.

Rowan was quick to respond to my inquiry about replacement valves for our cups that my daughter’s daycare misplaced during washing. While they didn’t have the valves to replace mine (which I would hav... See more

Absolutely love all my Tommee Tippee products, especially the wearable breast pump, it is hands down the best wearable Breastpump I have used. But what makes Tommee Tippee stand out above everyone els... See more

Debbie, Soph, Sam, and Antony have done a great job taking care of me via Facebook messenger and have helped resolve my issue that was totally my own fault! Great company to do business with and our k... See more

I exchanged emails with a couple reps from Tommee Tippee regarding replacement valves for the sportee cups. Unfortunately they do not have just the valves or even just the lids to replace them. They... See more

I’ve gotta say if I could give 10 stars I would! Baby absolutely loves the pacifier and won’t take anything other than the Tommee Tippee. I contacted customer service to let them know how amazing this... See more

So I was looking for replacement valves for my son's sippy cups and couldn't find them anywhere. I reached out to customer service and found out that the company no longer sells the valves. I was disa... See more

Fast, quick & easy! Tommee Tippee definitely has my heart all around starting with their bottles, they definitely 100% won me over with the free pump parts. Pumping is hard enough. This kind gesture d... See more

The customer service team with Tommee Tippee was phenomenal! I reached out to them about a concern with a product I was using and they immediately shipped replacement parts. I will continue to use Tom... See more

I was having an issue with the tomee tippee sports water bottle lid that I purchased from Walmart. Walmart is a hassle in itself so I reached out to tommee tippee’s customer service directly. And was... See more

When I needed replacement parts for my advanced anti-colic bottles, the people at Tommee Tippe were so quick to help me resolve my problem! I couldn't be more happy with their customer service!!

Thanks to Antony. He is the best. I had issues with my baby bottles with a ton of questions. Antony was professional and very patient with me. He listened to my concerns one by one. He was very knowl... See more

I had a piece break off our bottle, and Rowan and Jade were incredibly helpful. They responded extremely quickly, were polite, understanding, and happy to send a replacement bottle without any hassle.... See more

Rowan and Jenna were extremely helpful with my issue. They were extremely responsive as all the right questions assisted me with giving them the information I needed to provide and quickly were able t... See more

I messaged them wanting to see if I could order some replacement bottle parts I had lost that didn’t seem available for purchase any where. Upon asking for my address, they promptly responded that the... See more

Spoke with Jo about a problem with an insulated cup. She was very helpful, friendly and efficient. Got problem resolved. Good customer service. Plus Jo had an amazing British accent. Will shop this co... See more

Sophie was extremely helpful when I mentioned that the flanges or horns on my automatic pump were a little too big for me. Right away, she was kind and understanding, gathering necessary information t... See more

Both my babies loved this bottle. It was similar to the human nipple so I was able to breast and bottle feed right away. One of my bottles melted in a sterilizing bag. I called customer support and th... See more

The initial contact on there live chat wasn't the best but the two agents Rowan and Anthony that got a hold of me via Email after I had given up waiting on the live chat agent where quick and amazing!... See more

Inquired with Jo regarding replacement valves for our sippy cups. Unfortunately, they didn’t have spare parts to provide but offered to send a new cup. This will have to do! I hope the company can pro... See more

Great empathy and customer experience shown . The wearable product was not working for me as expected due to the size mismatch . Beverley from support extended the help to make sure everything is sett... See more

I greatly appreciated Tommee Tippee (TT) Customer Service Agent, Dee. He resolved my 2 straw cups replacement, which I only received 1 instead of 2 cups. Dee apologised with explanation of missed... See more

Had to contact customer service as I was finding a black line on my older model anti colic valve stems and was inquiring about replacing them so they were safe for my baby! Rowan informed me they were... See more

I have been looking for milk storage lids for my babies Tommee Tippee bottles and having a hard time finding them available. I contacted customer service and was helped by Dee and Rowan. (Rowan is my... See more

I had such a kind interaction and a positive experience with Rowan and Jude. I ordered a package of infant bottles with some additional accessories through Amazon and I was missing a few pieces. Am... See more

I had lost a few pieces for my bottles, I contacted customer service to purchase those pieces. While they weren't able to sell me exactly what I needed, they provided me with an alternative and are se... See more

I reached out to customer service about a different size bill for my pump, and they were able to order me the size I needed with ease. Much appreciated! And I was able to communicate over a few days... See more

Angel gave me a quick response with information that I need on the replacement parts for my pump. The communication and timelyness of this matter definitely is a five star experience.

Customer service was so helpful. I purchased a tommee tippee breast pump and needed a different sized Horn and Jenna from customer service helped me very much! Thank you! I will definitely purchase mo... See more

I have been needing replacement parts for my hands free pump and I have had no luck finding them. I contacted tommeee tippee on the website & I was able to receive the parts I needed free of charge wh... See more

I was searching for a piece to buy as I had lost the previous one. Jade was incredibly helpful, responded quickly, and was happy to send a replacement bottle since the piece was unavailable for purcha... See more

Sam Suise and Rowan was very helpful in my situation. They sent tutorials and images to assist even further. They acknowledged my frustration and I felt heard. In an email or two my issue was resolved... See more

Lost the valves to our sippy cups and customer support was more than helpful by sending me replacement cups. Thank you!

I reached out to see if they had replacement parts for my pump, I couldn't find them anywhere online. And they are sending them to me! Ive had such a wonderful experience with the customer service

The best customer service so far they not just sell the product bt care there customers Antony,Izzy and Jo these people are just great understands the provlem and solve it

I worked with Antony and Jo after my son's straw cup needed a replacement piece. They both were kind and respectful in finding the right cup replacement that should be here soon.

We had an issue with a few of our bottles and a teething little guy. They took care of it and helped us get back to normal. They have always been an amazing company it seems. We have bought so man... See more

Antony was great to work with, I was looking for replacement parts for my daughters insulated sport sippy cups, and he will be sending replacement cups! 5 star customer service!

When I learned they didn’t sell replacement valves for the cups I use for my toddler I was surprised that they just offered to send me a few cups on them to make up for it! Now that is great customer... See more

Ease of conversation and solving the problem in minutes. Taylor and Rowan made this process seamless.

Anna was super helpful in getting me additional parts!

Izzy was very quick and helpful thank you!

I reached out to this company because I had lost a rubber seal for a sippy cup. They asked for a picture to make sure they could get me the right piece, and sent me 2 replacements at no cost at all. G... See more

Highly recommend that whenever you have a problem with the product to contact customer service. They were extremely helpful with my issue. I’ve used the Advanced anti colic bottles for 2/3 children an... See more

Excellent customer service. Very patient with me and me taking long in responding due to my busy schedule with my child ❤️ we were able to get issues resolved in a timely manner