Great customer service
Had to contact customer service as I was finding a black line on my older model anti colic valve stems and was inquiring about replacing them so they were safe for my baby! Rowan informed me they were an older model and no longer made them. Out of great will of the company they will be replacing with new bottles! Rowan went above and beyond and we will continue to use and recommend tommee tippee products!
Reply from Tommee Tippee North America
Hi Brittney,
Thank you for sharing your wonderful experience. We are so glad Rowan was able to assist you with your query about the older anti-colic valve stems and provide a solution by arranging replacements with newer bottles. It’s great to hear Rowan went above and beyond to ensure your baby’s safety and your peace of mind.
Your kind words and recommendation mean the world to us, and we’re thrilled to have your continued support. If you ever need anything else, don’t hesitate to reach out.
Best regards,
Tommee Tippee