Great experience and problem solved!
The internal straw of my son’s favorite cup was lost at daycare. I contacted customer service and messaged with Nicholas who was super helpful. There are no replacement parts available but he sent me a replacement cup! I wasn't expecting such great customer service and you saved the day for my little guy. I can't thank you enough!!
October 15, 2025
Unprompted review
Reply from Tommee Tippee North America
Hi Rachel,
We pride ourselves on providing great quality products and the service to match! We are glad to hear this has been the case in your experience with us, thanks to the lovely Nicholas.
Thank you for taking the time to leave a review.
-Tommee Tippee