Replacement of 2 Superstar Straw Cups
I greatly appreciated Tommee Tippee (TT) Customer Service Agent, Dee. He resolved my 2 straw cups replacement, which I only received 1 instead of 2 cups.
Dee apologised with explanation of missed packed! Also, he has sent another replacement with express shipping to me. Thank you for Dee great service.
October 14, 2024
Unprompted review
Reply from Tommee Tippee North America
Hi Carol,
Thank you so much for your kind feedback. We are delighted to hear that Dee was able to resolve the issue with your straw cup replacements quickly and efficiently.
Again, we apologise for the initial packing mistake, but we are glad Dee ensured that the second cup was sent with express shipping.
If you ever need anything else, don’t hesitate to reach out.
Best regards,
Tommee Tippee