I placed an order with Soodress on…
I placed an order with Soodress on April 22nd for a white midi dress, which cost me $80. It’s been over a month, and I still haven’t received my order. Every time I try to contact customer service, they give me the same unhelpful response: “We don’t have the parcel, contact the seller.”
This is incredibly frustrating and unprofessional. I expected better communication and support, especially after spending that much money. It feels like no one is taking responsibility, and I’m left with no product and no clear solution.
I would not recommend shopping here until they seriously improve their service and customer support.
April 22, 2025
Unprompted review