Very long wait for delivery and then received an entirely different dress to the one ordered. It was poorly made, flimsy, man-made fibre and not even advertised on the website. When asking for a refun... See more
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Welcome to Rosyday As a new fashion brand, Rosyday has the best designers and high quality manufacturers committed to providing you with the finest fashion items.
London, EC1Y 8SY, London, United Kingdom
Replied to 98% of negative reviews
Typically replies within 24 hours
The delivery process was quite long, taking around 10 days for the item to be delivered. That said, I was pleased when they eventually arrived. Item as described and of a quality I expected, as well as a good fit.
Reply from Rosyday
I contacted them as I needed the top for a specific date - and they were good enough to expedite the delivery .
The Top is gorgeous!!!!
Reply from Rosyday
On the website it advises the clothes are from Edinburgh but why are they shipped from China.I bought items to the value of £70 but wasn't happy with the sizing so wanted to return.I received an email to say that it would cost ME to much money to ship back to China and would I like a partial refund.
Can I ask why would I want to keep something that's too big or small for me.I await your response
Reply from Rosyday
The order took a long time to arrive. The quality of 2 items is not good I have send 20 emails to return the items I have had no reply
My order number is 166215
Reply from Rosyday
Long delay in delivery poor quality item and still won’t communicate regarding a return or refund. Time to alert trading standards I think
Reply from Rosyday
The order didn’t arrive I have tried contacting you with no response!
Reply from Rosyday
Got my order and was very impressed and pleased thank you 😊
Reply from Rosyday
Lovely blouse worth the money and it is good quality. It took a long time to come
Reply from Rosyday
Great fitting bras. Stay comfortable all day along with feeling cool.
Reply from Rosyday
I’ve wrote a review previously and I must say since then the company has been extremely helpful and reimbursed me with all the money. My experience turned from 1 star to 5 stars. Thank you Rosyday
Reply from Rosyday
Good process, disappointed with the dress. Different material that I thought, small fitting, back of the dress shorter than the front. Would like a refund.
Reply from Rosyday
Delighted with my dress ! , the fit and material is perfect, price excellent too 🤗 , will definitely be buying from this company again
Reply from Rosyday
You always tempt me with the products i try not to buy them but cant resist and people comment lovely things when i wear them,could not use the %off i missed it,thank you for the lovely clothes
Reply from Rosyday
Guidance re sizing was good. It took quite a while to arrive. Pleased with the item, although the top did not have the hem on the bottom.
I am wanting to return my top due to it being to small emailed several times since Friday but no reply . First thought was because of the bank holiday but I still haven't had a reply
Order number rosyday-172442
They did get in touch offered me a 50% refund and keep the trousers. Not really what I expected when I bought the trousers as you have to return to Beijing. And pay the cost.
So based on that I won't buy from there again
Reply from Rosyday
Just easy to select goods and a good size chart
Still no response after numerous emails to return my items and get a refund. Items are lovely but don’t fit. customer service is terrible
UPDATE:they have replied asking me to provide order details which I have already done previously. Not getting anywhere with this company
Reply from Rosyday
Love most of the style clothes are lovely 😍
Don’t order- been waiting a month for a top. Zero communication and no tracking updates. Have asked for money back but no response. SCAM!!
Reply from Rosyday
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