Benzinga Pro Reviews 708

TrustScore 3 out of 5

3.1

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers appreciate the platform's features, ease of use, and the relevant news for financial markets. Many find it helpful for generating trading ideas, with knowledgeable traders leading the seminars and webinars. The platform is praised for consolidating news and SEC filings into an easy-to-view window, saving users time and effort. Some reviewers also commend the active and supportive community. However, some consumers express concerns about the high cost of the subscription, especially for beginners. Several users report negative experiences with customer service and difficulties in obtaining refunds. Some reviewers find the platform overwhelming due to the amount of information and features. There are also complaints about inaccurate earnings dates, issues with charting tools, and problems with receiving alerts.

Based on these reviews

Rated 3 out of 5 stars
Verified

excessively and unnecessarily complicated. i am simply look for feeds on my watchlist and can't find this

Rated 3 out of 5 stars
Verified

Information Too much information if it is not well taylored means little.

Rated 3 out of 5 stars

I enjoyed the trial and thank you Benzinga for the great platform and content. However I find myself getting a headache from your site for some reason? I am going to invest in Finviz paid subscripti... See more

Company replied

Rated 3 out of 5 stars

The trading program help located the specific spots for profits and reduce the risk of losing money. On the other hand, the live chat is not always helpful and the comments provide by individual users... See more

Company replied

Rated 5 out of 5 stars
Verified

Good free trial offers great news data such an experienced platform. The offers and rates displays great confidence in those who run the platform. Benzinga Always the best.

Rated 2 out of 5 stars
Verified

I'm sure it's a great platform, but I've been overwhelmed by the amount of information, tabs, and options it offers. I've only looked at it for maybe two days during my trial period, but I find it too... See more

Rated 5 out of 5 stars
Verified

Honestly after searching was the most reliable data out there if you could say there is reliable data to trade on lol. The group of people are the most valuable how they relate to successful trading s... See more

Rated 2 out of 5 stars
Verified

Can‘t receive Alerts although everything is configured correctly and Email is confirmed. Support started to help but did not get back to me after the advice wasn’t t helpful. Too many kind of aggress... See more

Rated 5 out of 5 stars
Verified

James was really helping. I was contacting him through email and he sent his personal phone number. Otherwise, calling Benzinga is not what you would recommend to other customers, as that service is e... See more

Rated 2 out of 5 stars

So many issues with the charting tools - firstly none of my entered tickers render graphs. The default is AAPL which renders a chart but when I enter the ticker of any other stock either the chart d... See more

Company replied

Rated 4 out of 5 stars
Verified

I have been looking for a news service as similar to Bloomberg as possible. Benzinga Pro seems to do that. I just signed up today because of the holiday sale. the reason I didn't give it 5 stars is be... See more

Rated 5 out of 5 stars

I"m a newbie to Benzinga Pro for about 3 days. I've had glitch with watch list, but really settling in quickly with the rest. News is the greatest ever. Details and Sense Market are excellent. Notifi... See more

Company replied

Rated 5 out of 5 stars

Impressive platform for begginer traders. It may seem overwhealming at a first glance but once you get the hang of it, you won't need to scour all over the web for information regarding stocks. Additi... See more

Rated 5 out of 5 stars
Verified

Their site is IMO one of the easiest to maneuver around to find what you are looking for. The knowledge they provide is extremely top edge. Of all the big "Trader Insight" platforms, Benzinga exceeds... See more

Rated 5 out of 5 stars

Called Benzinga to discuss some issues using the Pro version during a 14 day trail. I got Ricky Robertson. Ricky was knowledgeable, easy to talk with and incredibly helpful. I will be purchasing a sub... See more

Rated 5 out of 5 stars

I have spent hours looking for news and SEC filings in the past. Benzinga Pro consolidates everything into one easy to view window that's easy to navigate. After a small learning curve, I began using... See more

Rated 5 out of 5 stars

Best in class service. As someone that has a day job (and some times night job too) it is hard for me to benefit from all the educational, training, huddling and breakouts they offer. But they o... See more

Rated 5 out of 5 stars

Great staff and community. Really active in supporting their users needs and questions. The community itself is great, they are very supportive of helping people become educated. The tools at your dis... See more

Rated 5 out of 5 stars

They are genuine and actually reach out to each and every customer with a real person. Their hosts are awesome and while it has plenty of room to grow feels like an actual community that cares about y... See more

Rated 5 out of 5 stars

I had a charge on my account from Benzinga Events which I never approved. Called customer service and was talking to a wonderful representative called Lucas Lovejoy. Mr. Lovejoy went above and beyond... See more

Rated 4 out of 5 stars

BE AWARE SCAMMERS!!! I started a trial and immediately sent "vipaccounts" an email to cancel my trial. Because you cannot cancel the trial yourself. Today they charged my card. So unfair and disre... See more

Company replied

Rated 4 out of 5 stars

The platform seems to have A LOT of information. I am new to trading, and it is probably a user error on my part. I just find all of the information to be a bit overwhelming, but again my fault. I... See more

Rated 4 out of 5 stars

I have been using the trail demo of Benzinga Pro. I love this platform. Super informative, and awesome tutorials and seems like great customer service. Unfortunately for a beginner trader the cost is... See more

Rated 4 out of 5 stars
Verified

It’s a great program, just overkill for me haha. All I want is breaking news. All the other fluff I don’t use since it’s not necessary. I do like how I can filter out what kind of news I see though. T... See more

Rated 2 out of 5 stars
Verified

I like the product but some features are not working and it appears they do not have customer support. I'll keep trying to get customer support for a few more days. I will ask for a refund if I can'... See more

Rated 5 out of 5 stars
Verified

Benzinga is a great tool for serious options traders who are looking to be successful in their trading! Thank you for the amazing support you are giving us traders.

Rated 5 out of 5 stars

Nothing but kindness and reaching out to see if I have needed help thus far. The platform appears user friendly and there are plenty of ways to contact if I have improvement recommendations or questio... See more

Rated 4 out of 5 stars

It is a really great program but for myself who is new to investing, the price is too steep for me. I truly enjoyed it and maybe when I hit it big, I will buy. Also the tutorials are insightful, but p... See more

Rated 5 out of 5 stars

Great software - great service - great support I like the recorded tutorials on how to set it up I like the support when they had a small server hiccup one day recently. Highly recommended soft... See more

Rated 5 out of 5 stars

Very useful trading site. It has helped me make money since I have been using it. Lots of very useful tools but also pretty pricey.As a beginner I don't know if I can afford it right now. It is actual... See more

Rated 4 out of 5 stars

I am a beginner to the trading and lean more when I read watch more tapes. Most certainly Benzinga help me a lot learn and find the correct stock to work with - of course some tome overwhelming. Bu... See more

Rated 4 out of 5 stars

This is probably the best tracking website for the markets that I have found so far. It is very impressive, but as such it comes at a pretty high price. Most people who can afford it probably have o... See more

Rated 4 out of 5 stars

Benzinga Pro is an excellent platform, with very timely access to just about anything you could need to be well-informed about trading. Only problem is that the yearly cost for Pro is prohibitiv... See more

Rated 4 out of 5 stars

Starting to use a new platform comes with a learning curve. However, the tutorial videos made it easy for me to dive in and learn the features in about an hour. The news feed is gives me so many op... See more

Rated 5 out of 5 stars

What can you say, Benzinga Pro seems to have it all. I have been on the the trial period, and ya e three winning option trades from it. Not gonna lie, it is pricey especially if you do the options... See more

Rated 4 out of 5 stars

As a long-time former Bloomberg user who now trades at home, I was looking for a tool to replace the terminal without having to spend thousands of dollars a month. Benzinga Pro is the answer! With... See more

Rated 4 out of 5 stars

This is a unique product to follow market news and updates. I have noticed a delay about 10 minutes, I see the stock is moving and see the news after 10 mins, it could be the trial version has this... See more

Rated 4 out of 5 stars

Great help for trader. Really fast news provider and can be handled very easy, the interface is user friendly. A lot of configuration options but I miss presets because there are so many news provid... See more

Rated 5 out of 5 stars

Benzinga is a incredible platform that helps me find my options and trading ideas. The seminars/webinars are always with very knowledgeable traders and are so helpful in expanding my trading ideas and... See more

Rated 3 out of 5 stars

Your team in the newsroom deserves 5+ stars. 99.9% of my question were answered. The people are very diligent and proficient. Your speaker at BZ squawk is not. It is close to impossible the differenti... See more

Rated 5 out of 5 stars
Invited

I love Benzinga.com... great features, and easy to use.... thank you for what you have developed and what you offer your clients... I especially love the options alerts & Squawker... extremely releva... See more

Rated 2 out of 5 stars

Cons: Earnings dates are not accurate. Sorting by time is off. No choice on audio alerts sounds, and reading voice option is so repetitive as she keeps reading every line on and on an on again. No mo... See more

Company replied

Rated 3 out of 5 stars

Good product with some great features. Chat could be better currently lacks some basic features like tagging people. Also, admins seem to have a few chat buddies that they just constantly chat with a... See more

Rated 4 out of 5 stars
Invited

B-Pro is the best ranked news source for trading the US markets - period. Reading their newsfeed and selecting stories by various key market moving categories and SEC filings along with PR... See more

Rated 5 out of 5 stars

James Santangelo helped me sign up and spoke to me on the phone multiple times and corresponded via email to make sure I understood everything I would be getting, excellent job from the customer s... See more

Rated 4 out of 5 stars

iI had a large BINZINGA pro chare on my credit card which really concerned me. Fortunately they quickly reveresed the charge. I'm impressed how easy it was have my issue resolved. It made... See more

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Company details

  1. #50 of 51 best companies in Media Company
  2. #4 of 4 best companies in News Service

Written by the company

Benzinga has been around since 2010 with one simple mission: to connect the world with news, data, and education to help level the playing field for ordinary people to make better investment decisions. With monthly website traffic topping 25 million, we’ve become the go-to source for so many retail investors and entrepreneurs from all walks of life. But it’s our complete workspace – Benzinga Pro – that’s truly the ultimate manifestation of our company's mission. You can find everything you need in one convenient location, including the tools you might need to make some of your life's most profitable investments. Once you create your Benzinga Pro account, you’ll be able to access best-in-class financial tools, like: Market-Moving News Exclusives – If you’ve ever seen a small or mid-cap stock shoot off like a rocket when the stock market’s opening bell rings… Benzinga Pro’s market-moving news exclusives are one easy place you could’ve found that information out for yourself first… and potentially before the stock captured most of the gains for the day. We work directly with executive management teams, media relations firms, institutional investors, and investment bankers to break these news exclusives for you – before practically anyone else in our industry has a clue. Real-Time Stock Scanners – Using the scanners in Benzinga Pro, you can find new potential stocks to buy, stocks to avoid, options trades and more – your imagination is the limit. If you recall the GameStop stock phenomenon from 2020, our powerful scanners would have identified the unusual short interest in GameStop’s stock, months before the entire world was talking about it. Squawk Alerts – Most traders spend so much time browsing the internet, looking for opportunities and using their eyes to process what they see. But with Squawk alerts, you can sit back and wait to hear the most important news affecting your money. This isn’t text-to-speech or “Microsoft Sam,” we have a team of experts who read the most important news throughout the day, directly to you, and in real-time. You can also do all your favorite forms of stock research and charting – in one easy-to-use place that’s fully interactive and customizable… Or import your portfolio directly from your brokerage account and see what our financial tools have to say about your current holdings. This is only about 1% of what Benzinga Pro offers you. And you can try all these tools and more, 100% FREE of charge. No credit card is required. No auto-billing after trial. No nonsense.

Benzinga Pro: Profit With Faster Stock Market News & Research

Written by the company

Your success is our success!

14-Day Risk-Free Guarantee

If you don't love Benzinga Pro in your first 2 weeks, we'll refund you immediately!

New paying subscribers get 2 weeks to decide whether Benzinga Pro is right for them.

Contact info

3.1

Average

TrustScore 3 out of 5

708 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 17% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars

Excellent customer support

Excellent customer support. There were some errors in communication (no one's fault), and the Benzinga team were very helpful, honest, and showed a lot of integrity in their dealings with me. Not to mention a great product!

February 4, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Awesome System !

An awesome site for pro traders.

I got a lot of useful info and a peek view to my next level.

For now I need to take several steps and then be ready to be a Pro.

Happy with the service and the team.

February 11, 2025
Benzinga Pro logo

Reply from Benzinga Pro

We have several different levels of subscriptions hat may be a good fit for you. Call us at 877.440.6464 and give us a chance to win some stars back!

Rated 5 out of 5 stars
Verified

Great for Active Traders

It's an excellent subscription for active traders—good customer service from Benzinga. I hope one day they can get an App that works for Pro.

February 10, 2025
Rated 1 out of 5 stars
Verified

Not satisfied

Not satisfied, got no email, nothing known about pro

February 9, 2025
Benzinga Pro logo

Reply from Benzinga Pro

You did not get our welcome email series? Were you able to sign up for the full-blown FREE edu course for using Pro? How about any of the free help sessions? Please give us a call at 877.440.9464. We have plenty of help material to get you going!

Rated 1 out of 5 stars

Stay Away: Dishonest Company

Don't believe them! I purchased an Edge subscription, and I realized immediately it was not as robust as they claimed. I immediately filled out the required online form and sent an email to the address provided for a refund within the seven (7) day policy period, and I received three emails back almost immediately from three different reps challenging my decision, giving me the hard sell to stay, asking me to contact another customer service center (what?), or turn on my auto renewal (really?). I replied to each one individual that I was sorry for the inconvenience, but I would please like a refund as requested. Not one of them said they would refund my subscription or honor their policy. What a waste of time and money. Stay away!

February 6, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Solution fixed

That they were able to jump on my problem. Even though there were no solid solutions they were able to provide me with the tools to make solution possible.

February 3, 2025
Rated 1 out of 5 stars

Do not sign up for a trial, its a fraud!

The company unfairly charges your credit card even when the there is no active subscription. The support department does not answer calls or emails. My card was charged without my permission. Even though, I

Followed Cancellation Process: I diligently followed Benzinga Pro's published cancellation process and confirmed that no active subscriptions were present in my account before the charge was processed.

Misleading Communication: Benzinga Pro's emails regarding the trial expiration implied that an action was required from my end to upgrade, which I did not take.

Lack of Response: Despite my attempts to contact Benzinga Pro via email and phone to rectify the situation, I received no response.

Unclear Subscription Management: I was not informed about managing my subscription through the Chargebee portal until after the charge occurred.

I reacehd out to vipaccounts support email multiple times, no one ever bothered to even acknowledge receipt of my emails forget replying them.

This is a company thats out to get your money and it seems the only way they can do that is to sign you up for a trial and charge your card

December 12, 2024
Unprompted review
Rated 1 out of 5 stars
Verified

Too much spam too soon!

January 11, 2025
Benzinga Pro logo

Reply from Benzinga Pro

Sorry about the sub-par experience. Call us at 877.440.9464 to discuss the emails you are getting and to remove the unwanted ones!

Rated 2 out of 5 stars

Support is non existent

Never really knew what I signed up for ! Benzinga Pro, Benzinga Research or Edge each is individual and a different price. After contacting chat and emails with the inability to get any functions offered in the help video no one told me that I only signed up on a special deal for Edge only. I was confused since prior to that knowledge spent days with support trying to find out why everything I looked at was subscription based and added $$. Now I am looking at Edge which honestly for the discounted price is ok, but why didn't someone contact me and told me the actual purchase. In all fairness, I was overseas when I signed up 12/6 and never caught the email for weeks. Edge is an addition to my information that is obtained via any brokerage so caveat emptor to anyone looking at Benzinga. If you do make the same mistake don't forget to remove auto renew on credit card (not with Benzinga) I had contact via email, via chat, with support and finally after multiple attempts realized that I signed up for Edge vs Pro. If I had known I would never had signed up for news which is obtainable via any brokerage, but now the situation is I still cannot get into Benzinga Edge.

January 8, 2025
Unprompted review
Benzinga Pro logo

Reply from Benzinga Pro

We have a support department that would be happy to help you! You can call 877.440.9464 or email support [at] benzinga [dot] com

Rated 1 out of 5 stars
Verified

High pressure sales..

High pressure sales... I can't be asked.

January 1, 2025
Benzinga Pro logo

Reply from Benzinga Pro

We have a wide range of products and services that will fit your needs! No need to feel pressured!

Rated 4 out of 5 stars

Issue eventually solved

BE AWARE SCAMMERS!!! I started a trial and immediately sent "vipaccounts" an email to cancel my trial. Because you cannot cancel the trial yourself. Today they charged my card. So unfair and disrespectful. Unbelievable. Absolute scammer company.
They setup a system where you cannot cancel a trial subscription.

Update January 9, 2025:
I've sent support an e-mail and they cancelled my subscription that was started automatically without me being able to cancel it. So I got refunded. But please adjust your systems that it is possible for users to cancel their subscription during trial period. And tell your staff to respond on queries after you reach out yourself to ask if everything was okay with the trial.

December 31, 2024
Unprompted review
Benzinga Pro logo

Reply from Benzinga Pro

Thanks for reaching out, glad we could solve your issue!

Rated 1 out of 5 stars

They have a big name but customer service and results stink

One would think a big name like Benzinga would be a class act, but this is not the case. They are no better than throwing darts at a list of charts. Their customer service should get 0 stars. What a letdown don't waste a single dollar on them.

December 15, 2024
Unprompted review
Benzinga Pro logo

Reply from Benzinga Pro

Sorry for the sub par experience. We have tried to reach you several times but to no avail. Please call us at 877.440.9464 so we can help you!

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