customer

I bought a subscription from these guys, and I realized almost immediately that I had been duped by the hype about how great their product was. I filled out their cancelation form with a week per their policy and immediately received a huge number of emails ignoring my request and pressuring me trade up my subscription and send them more money. They obviously think we are all fools. Do yourself a favor. Avoid these people and save your money.

Don't believe them! I purchased an Edge subscription, and I realized immediately it was not as robust as they claimed. I immediately filled out the required online form and sent an email to the address provided for a refund within the seven (7) day policy period, and I received three emails back almost immediately from three different reps challenging my decision, giving me the hard sell to stay, asking me to contact another customer service center (what?), or turn on my auto renewal (really?). I replied to each one individual that I was sorry for the inconvenience, but I would please like a refund as requested. Not one of them said they would refund my subscription or honor their policy. What a waste of time and money. Stay away!