Issue eventually solved
BE AWARE SCAMMERS!!! I started a trial and immediately sent "vipaccounts" an email to cancel my trial. Because you cannot cancel the trial yourself. Today they charged my card. So unfair and disrespectful. Unbelievable. Absolute scammer company.
They setup a system where you cannot cancel a trial subscription.
Update January 9, 2025:
I've sent support an e-mail and they cancelled my subscription that was started automatically without me being able to cancel it. So I got refunded. But please adjust your systems that it is possible for users to cancel their subscription during trial period. And tell your staff to respond on queries after you reach out yourself to ask if everything was okay with the trial.
Reply from Benzinga Pro