So many issues with the charting tools - firstly none of my entered tickers render graphs. The default is AAPL which renders a chart but when I enter the ticker of any other stock either the chart doesn't populate or the name changes from apple to the new ticker symbol but the chart is still AAPL - Extremely frustrating - how can you rely on a service like this to trade stocks. Plus customer service is crap
November 7, 2024
Unprompted review
Reply from Benzinga Pro
Hey Robert, sorry for the subpar experience. Were you using the beta chart that isn't finished yet? Charts are working fine and all tickers are rendered. Call us at 877.440.9464!
Version 6 is hugely buggy and a great way to waste hours of your time trying to work around the bugs. Fonts not rendering, responsiveness is a joke, layer positioning of many elements don't position correctly when published, even if correct in preview. Whoever wrote the grouping capability must have been smoking something good. Also very buggy and counter intuitive. In fact counter-intuitive is a good word for much of the functionality. Revslider used to be quite useable but now its a disaster.
May 20, 2024
Unprompted review
Reply from Slider Revolution
Hi,
I'm sorry to hear about the issues you've encountered with Slider Revolution Version 6. Your feedback is very important to us, and I apologize for the frustration this has caused you.
Since Version 6 was released on July 24, 2019 we're constantly working to improve our software and address any bugs. Here are a few steps that might help resolve some of the issues you mentioned:
Ensure You Have the Latest Version: We frequently release updates that fix bugs and improve performance. Please make sure you have the latest version installed.
Clear Cache: Sometimes, clearing your browser and WordPress cache can solve rendering and responsiveness issues.
Check the Documentation: Our Help Center (www.sliderrevolution.com/help-center/) has detailed guides and solutions for common problems, including font rendering and layer positioning.
Contact Support: If the issues persist, our support team is here to help. You can reach out to them through our Support Center (www.support.sliderrevolution.com).
We're committed to making Slider Revolution a tool you can rely on, and your input helps us achieve that. Thank you for your patience and for bringing these issues to our attention.