Verified
excessively and unnecessarily complicated. i am simply look for feeds on my watchlist and can't find this
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Review summary
Based on reviews, created with AI
Based on these reviews
Verified
Information Too much information if it is not well taylored means little.
I enjoyed the trial and thank you Benzinga for the great platform and content. However I find myself getting a headache from your site for some reason? I am going to invest in Finviz paid subscripti... See more
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The trading program help located the specific spots for profits and reduce the risk of losing money. On the other hand, the live chat is not always helpful and the comments provide by individual users... See more
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Verified
Good free trial offers great news data such an experienced platform. The offers and rates displays great confidence in those who run the platform. Benzinga Always the best.
Verified
I'm sure it's a great platform, but I've been overwhelmed by the amount of information, tabs, and options it offers. I've only looked at it for maybe two days during my trial period, but I find it too... See more
Verified
Honestly after searching was the most reliable data out there if you could say there is reliable data to trade on lol. The group of people are the most valuable how they relate to successful trading s... See more
Verified
Can‘t receive Alerts although everything is configured correctly and Email is confirmed. Support started to help but did not get back to me after the advice wasn’t t helpful. Too many kind of aggress... See more
Verified
James was really helping. I was contacting him through email and he sent his personal phone number. Otherwise, calling Benzinga is not what you would recommend to other customers, as that service is e... See more
So many issues with the charting tools - firstly none of my entered tickers render graphs. The default is AAPL which renders a chart but when I enter the ticker of any other stock either the chart d... See more
Company replied
Verified
I have been looking for a news service as similar to Bloomberg as possible. Benzinga Pro seems to do that. I just signed up today because of the holiday sale. the reason I didn't give it 5 stars is be... See more
I"m a newbie to Benzinga Pro for about 3 days. I've had glitch with watch list, but really settling in quickly with the rest. News is the greatest ever. Details and Sense Market are excellent. Notifi... See more
Company replied
Impressive platform for begginer traders. It may seem overwhealming at a first glance but once you get the hang of it, you won't need to scour all over the web for information regarding stocks. Additi... See more
Verified
Their site is IMO one of the easiest to maneuver around to find what you are looking for. The knowledge they provide is extremely top edge. Of all the big "Trader Insight" platforms, Benzinga exceeds... See more
Called Benzinga to discuss some issues using the Pro version during a 14 day trail. I got Ricky Robertson. Ricky was knowledgeable, easy to talk with and incredibly helpful. I will be purchasing a sub... See more
I have spent hours looking for news and SEC filings in the past. Benzinga Pro consolidates everything into one easy to view window that's easy to navigate. After a small learning curve, I began using... See more
Best in class service. As someone that has a day job (and some times night job too) it is hard for me to benefit from all the educational, training, huddling and breakouts they offer. But they o... See more
Great staff and community. Really active in supporting their users needs and questions. The community itself is great, they are very supportive of helping people become educated. The tools at your dis... See more
They are genuine and actually reach out to each and every customer with a real person. Their hosts are awesome and while it has plenty of room to grow feels like an actual community that cares about y... See more
I had a charge on my account from Benzinga Events which I never approved. Called customer service and was talking to a wonderful representative called Lucas Lovejoy. Mr. Lovejoy went above and beyond... See more
BE AWARE SCAMMERS!!! I started a trial and immediately sent "vipaccounts" an email to cancel my trial. Because you cannot cancel the trial yourself. Today they charged my card. So unfair and disre... See more
Company replied
The platform seems to have A LOT of information. I am new to trading, and it is probably a user error on my part. I just find all of the information to be a bit overwhelming, but again my fault. I... See more
I have been using the trail demo of Benzinga Pro. I love this platform. Super informative, and awesome tutorials and seems like great customer service. Unfortunately for a beginner trader the cost is... See more
Verified
It’s a great program, just overkill for me haha. All I want is breaking news. All the other fluff I don’t use since it’s not necessary. I do like how I can filter out what kind of news I see though. T... See more
Verified
I like the product but some features are not working and it appears they do not have customer support. I'll keep trying to get customer support for a few more days. I will ask for a refund if I can'... See more
Verified
Benzinga is a great tool for serious options traders who are looking to be successful in their trading! Thank you for the amazing support you are giving us traders.
Nothing but kindness and reaching out to see if I have needed help thus far. The platform appears user friendly and there are plenty of ways to contact if I have improvement recommendations or questio... See more
It is a really great program but for myself who is new to investing, the price is too steep for me. I truly enjoyed it and maybe when I hit it big, I will buy. Also the tutorials are insightful, but p... See more
Great software - great service - great support I like the recorded tutorials on how to set it up I like the support when they had a small server hiccup one day recently. Highly recommended soft... See more
Verified
Your service is good, but expensive for me.
Verified
Very good to obtain news before the others
Verified
Amazing Great
Very useful trading site. It has helped me make money since I have been using it. Lots of very useful tools but also pretty pricey.As a beginner I don't know if I can afford it right now. It is actual... See more
I am a beginner to the trading and lean more when I read watch more tapes. Most certainly Benzinga help me a lot learn and find the correct stock to work with - of course some tome overwhelming. Bu... See more
This is probably the best tracking website for the markets that I have found so far. It is very impressive, but as such it comes at a pretty high price. Most people who can afford it probably have o... See more
Benzinga Pro is an excellent platform, with very timely access to just about anything you could need to be well-informed about trading. Only problem is that the yearly cost for Pro is prohibitiv... See more
Starting to use a new platform comes with a learning curve. However, the tutorial videos made it easy for me to dive in and learn the features in about an hour. The news feed is gives me so many op... See more
What can you say, Benzinga Pro seems to have it all. I have been on the the trial period, and ya e three winning option trades from it. Not gonna lie, it is pricey especially if you do the options... See more
As a long-time former Bloomberg user who now trades at home, I was looking for a tool to replace the terminal without having to spend thousands of dollars a month. Benzinga Pro is the answer! With... See more
This is a unique product to follow market news and updates. I have noticed a delay about 10 minutes, I see the stock is moving and see the news after 10 mins, it could be the trial version has this... See more
Great help for trader. Really fast news provider and can be handled very easy, the interface is user friendly. A lot of configuration options but I miss presets because there are so many news provid... See more
Benzinga is a incredible platform that helps me find my options and trading ideas. The seminars/webinars are always with very knowledgeable traders and are so helpful in expanding my trading ideas and... See more
Your team in the newsroom deserves 5+ stars. 99.9% of my question were answered. The people are very diligent and proficient. Your speaker at BZ squawk is not. It is close to impossible the differenti... See more
Invited
I love Benzinga.com... great features, and easy to use.... thank you for what you have developed and what you offer your clients... I especially love the options alerts & Squawker... extremely releva... See more
Cons: Earnings dates are not accurate. Sorting by time is off. No choice on audio alerts sounds, and reading voice option is so repetitive as she keeps reading every line on and on an on again. No mo... See more
Company replied
Good product with some great features. Chat could be better currently lacks some basic features like tagging people. Also, admins seem to have a few chat buddies that they just constantly chat with a... See more
Invited
B-Pro is the best ranked news source for trading the US markets - period. Reading their newsfeed and selecting stories by various key market moving categories and SEC filings along with PR... See more
James Santangelo helped me sign up and spoke to me on the phone multiple times and corresponded via email to make sure I understood everything I would be getting, excellent job from the customer s... See more
iI had a large BINZINGA pro chare on my credit card which really concerned me. Fortunately they quickly reveresed the charge. I'm impressed how easy it was have my issue resolved. It made... See more
Company details
- #50 of 51 best companies in Media Company
- #4 of 4 best companies in News Service
Written by the company
Benzinga has been around since 2010 with one simple mission: to connect the world with news, data, and education to help level the playing field for ordinary people to make better investment decisions. With monthly website traffic topping 25 million, we’ve become the go-to source for so many retail investors and entrepreneurs from all walks of life. But it’s our complete workspace – Benzinga Pro – that’s truly the ultimate manifestation of our company's mission. You can find everything you need in one convenient location, including the tools you might need to make some of your life's most profitable investments. Once you create your Benzinga Pro account, you’ll be able to access best-in-class financial tools, like: Market-Moving News Exclusives – If you’ve ever seen a small or mid-cap stock shoot off like a rocket when the stock market’s opening bell rings… Benzinga Pro’s market-moving news exclusives are one easy place you could’ve found that information out for yourself first… and potentially before the stock captured most of the gains for the day. We work directly with executive management teams, media relations firms, institutional investors, and investment bankers to break these news exclusives for you – before practically anyone else in our industry has a clue. Real-Time Stock Scanners – Using the scanners in Benzinga Pro, you can find new potential stocks to buy, stocks to avoid, options trades and more – your imagination is the limit. If you recall the GameStop stock phenomenon from 2020, our powerful scanners would have identified the unusual short interest in GameStop’s stock, months before the entire world was talking about it. Squawk Alerts – Most traders spend so much time browsing the internet, looking for opportunities and using their eyes to process what they see. But with Squawk alerts, you can sit back and wait to hear the most important news affecting your money. This isn’t text-to-speech or “Microsoft Sam,” we have a team of experts who read the most important news throughout the day, directly to you, and in real-time. You can also do all your favorite forms of stock research and charting – in one easy-to-use place that’s fully interactive and customizable… Or import your portfolio directly from your brokerage account and see what our financial tools have to say about your current holdings. This is only about 1% of what Benzinga Pro offers you. And you can try all these tools and more, 100% FREE of charge. No credit card is required. No auto-billing after trial. No nonsense.
Benzinga Pro: Profit With Faster Stock Market News & Research
Written by the company
- Your success is our success!
14-Day Risk-Free Guarantee
If you don't love Benzinga Pro in your first 2 weeks, we'll refund you immediately!
New paying subscribers get 2 weeks to decide whether Benzinga Pro is right for them.
Contact info
Campus Martius 1, 48226, Detroit, United States
- pro.benzinga.com
3.1
Average
708 reviews
Replied to 17% of negative reviews
Typically replies within 2 weeks
Verified
Benzinga is a great tool for serious…
Benzinga is a great tool for serious options traders who are looking to be successful in their trading!
Thank you for the amazing support you are giving us traders.
July 11, 2025
Verified
Strategic Partnerships Team Provided Evasive and Frustrating Support
I reached out to Benzinga’s Strategic Partnerships team with what should have been a straightforward question: does the Polygon API include full-text news articles?
Instead of a direct answer, I was sent vague marketing links and received non-committal replies like “this should cover what you're looking for.” I had to follow up multiple times, restate my questions, and eventually request a manager just to get a clear, technical confirmation.
This back-and-forth dragged on unnecessarily. For a company that claims to serve serious traders, I expected knowledgeable and transparent communication — especially from a group with "Strategic Partnerships" in the title. Unfortunately, the experience felt dismissive and unprofessional.
If you value clarity and efficiency when making data-driven decisions, I’d caution you to temper your expectations here.
July 8, 2025
Verified
Bloomberg like immediate market news that I need, sooner rather than later!
I have been looking for a news service as similar to Bloomberg as possible. Benzinga Pro seems to do that. I just signed up today because of the holiday sale. the reason I didn't give it 5 stars is because I could not get through to sales. I found what I needed answers to on the web site. I basically excused the lack of customer service because they were likely overwhelmed with the July 4 sale.
July 3, 2025
Verified
What you See ist what you get
June 30, 2025
Verified
Great in my opinion
James Santangelo helped me sign up and spoke to me on the phone multiple times and corresponded via email to make sure I understood everything I would be getting, excellent job from the customer service on his behalf.
Been using Benzinga Universe since last November, works flawlessly, of course there may be some occasional hiccups, but I believe the consumers are just not aligning their expectations correctly.
Excellent tool for what it's worth.
July 1, 2025
Unprompted review
I signed with Benzinga 2 years ago and…
I signed with Benzinga 2 years ago and great at first. Down hill over the past 18 months. Constant technical issues and unresponsive customer service. I totally regret singing up with lifetime membership. I is not worth the fee for simply a chat room. DEFINETLY DO NOT WASTE YOUR MONEY
June 28, 2025
Unprompted review
I have had nothing but problems...
I have had nothing but problems with Benzinga since i handed them hundreds of dollars months ago. There "money back guarantee" is a complete lie to start out. You get a credit to buy more of their terrible subscription services. They constantly bombard you with ads and try to up sell you every chance they get. You think you have access to something on thier platform only to find out you need to pay $29.99 per month for this, and $49.99 a month to access that. The platform is completely dysfunctional. The app is constantly crashing, trade notifications are always late, their weekly meetings constantly get cut of. Their video conferenceing technology needs significant work. Trying to email them for support is a complete dead end. Months of sending emails have only got the response " email address does not exist" calling their support line for months also has yeilded no response. Trying to use their chat feature reaching out for support several times a week for over a month also only yeilded an incompetent and unhelpful response after threatening to report them to the FTC and BBB. All the frustration would be worth it if these people were actually able to execute profitable trades. I have lost thousands of dollars following Matt Maley's and Nic's trades. They have been fundamentally wrong more than the few times they have been right. Dont give these crooks any of your money. You will be sorry.
June 4, 2025
Unprompted review
Matt Maley can’t pick stocks options at…
Matt Maley can’t pick stocks options at all. Sometimes he gives a call and put for same stock and both options lose money. Did 7 day trial and lost money but I figured I give him one month and wish I didn’t. He got 2 picks right out of over a dozen. He talks the same shit in his calls. Might as well record it and keep playing same recording.
Nick picks are doing well but not enough of them.
May 15, 2025
Unprompted review
They make it difficult to use or get help.
They make it difficult to use, because the advertise wonderful access and then you pay and all that is hidden in more expensive tiers. I get pretty much their medium tier now for about 10.00 a month elsewhere.
Their news is dated and old by the time its released.
I have been a successful trader 35 years and thought why not make my life easier with some helpful tools.
And wanted to signup for their API. NO HELP AT ALL.
Reality is, they are not interested in your cheap account access. They want the larger companies and want that income. MHO do yourself a favor and look for someone that caters more to the retail investor.
These guys have and amazing sales pitch. But based on the reviews I see are just like mine, so ole same ole promise the world, and deliver a rock.
May 1, 2025
Unprompted review
I had a truly outstanding experience…
I had a truly outstanding experience working with James Santangelo from Benzinga. He was friendly, honest, and completely upfront with me about everything when we connected. His professional yet approachable demeanor made me feel comfortable and confident in the information and services he provided.
James took the time to genuinely listen to my needs and concerns, never once making me feel rushed or pressured. His honesty was refreshing, and I could tell he truly had my best interests at heart. Because of my exceptional experience with him, I felt completely comfortable referring James to eight members of my family, and they have all had similarly great things to say about their interactions with him.
I highly recommend James to anyone seeking a knowledgeable, trustworthy, and personable representative. He truly sets the gold standard for customer service! Thank you, James.
July 28, 2024
Unprompted review
The biggest scammers you can go with
The biggest scammers you can go with
Once you buy the 1st membership they make sure you upgrade to another level by force before you get your account
I canceled my membership within two days and yet they haven’t gave me a penny back
March 2, 2025
Unprompted review
Benzinga Disappointment
I paid for the introduction level of Benzinga, and as it turns out, i was paying to have my email bombarded with several higher priced offers each week....i simply unknowingly paid to have my email address sold. After months of reading through their promotional suggestions for more money i finally blocked their access to my email. Benzinga was not a source of information i was led to believe in their advertisements, and in fact, became an annoyance. Not the worst investment i ever made, but still a loosing buy.
March 20, 2025
Unprompted review
Verified
Verified
Benzinga Pro helped me to manage my…
Benzinga Pro helped me to manage my self-directed portfolio better with the constructive advice given by the experts.
March 5, 2025
Verified
A very good conversation with James!
March 7, 2025
Verified
Verified
Benzinga Edge has many ideas for…
Benzinga Edge has many ideas for trading however everything has additional fees. Knowing the cost upfront is more important than the plan itself
March 1, 2025
SAVE YOUR MONEY ! STAY AWAY FROM BENZINGA !!
This is one of the companies that takes your money then you are on your own ! It is basically a scam site ..
I paid Benzinga then Suddenly they canceled my account . There is virtually no support either via e-mail or by phone .. I was stupid enough to pay them again to restart my e-mail alerts they canceled . So far I have giving the close to 600.00 and again they ignore my e-mails and again my e-mail alerts have stopped .. If you need a site for the market that's reputable .. I highly recommend . ZACKS , CNBC OR MARKETBEAT ! REMEMBER I WARNED YOU !!!
February 28, 2025
Unprompted review
Benzinga pro offers third class service…
Benzinga pro offers third class service . They steal money off you by not providing refunds .. they just deduct cash off your credit card and don’t respond to emails so beware .
February 15, 2025
Unprompted review
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