Good prices (though beware of customs charges if in UK), and good communication with fast responses. Also was able to return one item from my order without any issues. Beware of customs. Recommend.
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Review summary
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Company details
About Padel Kiwi
Written by the company
Contact info
Madrid, Spain
- contacto@padelkiwi.com
- padelkiwi.com
Replied to 87% of negative reviews
Typically replies within 24 hours
When things don't go to plan
When things don't go to plan, who you have decided to buy from becomes a great test.
No fault of their own but Padel Kiwi provided me with my first Padel racquet, there was a problem with the grip which they rectified promptly after giving me options for how I would like it rectified.
Amazing customer service who shall get all my future business.
Credit where credit is due!
My parcel came a few days earlier than…
My parcel came a few days earlier than scheduled. Only downside I will say I kept getting email repeatedly by ship cloud which was very annoying
I'm getting charged extra fees from…
I'm getting charged extra fees from FedEx that I was not made aware off while purchasing

Reply from Padel Kiwi
Padel bag
Kept well up to date about status of where package is, may be too many emails. But arrived on time and goods as described
Returns are not accepted and processing…
Returns are not accepted and processing time is eternal.5 weeks after return this was first accepted, but then the dealer changed his mind and now does not accept it. Absolutely unprofessional.
Update: Fast response after raising this issue. PadelKiwi said that they will resolve everything to my fullest satisfaction. I can recommend ordering here!

Reply from Padel Kiwi
Good quality original product with fast…
Good quality original product with fast delivery.
Great price and delivered on time
Arrived promptly and the price was…
Arrived promptly and the price was good.
Goods exactly as described.
No issues with my order
Ordered a new racket and it arrived on time. All was fine with the racket. I can't wait to test it in the next game.
ordered a swiftly delivered with good…
ordered a swiftly delivered with good information on tracking
Highly Recommend
Shipping was very prompt & kept well upto date with tracking. Racket is spot on. Highly recommend, great value!
The delivery was fast and simple.
The delivery was fast and simple.
The price is interesting, I cannot yet judge on the quality, but I am very happy so far. Always scary to order something in an online shop with interesting price but always very happy when everything goes well!
No border taxes for CH.
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