Good prices (though beware of customs charges if in UK), and good communication with fast responses. Also was able to return one item from my order without any issues. Beware of customs. Recommend.
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Review summary
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Based on these reviews
Company details
About Padel Kiwi
Written by the company
Contact info
Madrid, Spain
- contacto@padelkiwi.com
- padelkiwi.com
Replied to 87% of negative reviews
Typically replies within 24 hours
Great price and quality
The rackets came relatively quickly and were in top condition. Would recommend!
Kept fully informed throughout the…
Kept fully informed throughout the delivery process and deadlines were stuck to thank you
Great offer and super fast delivery !
Great customer service
The padel racket I bought had some cosmetic faults and they reimbursed me part of the cost which I was very pleased with.
My two ordered padel bats came on time
My two ordered padel bats came on time. A small problem with the grip on one of them was handled immediately with an apology and a reimbursement from Padel Kiwi.
We ordered from Greece and the package…
We ordered from Greece and the package delivered exactly at the estimated date. Everything was OK!!!
Warning for U.S. Buyers
The NOX AT10 Luxury Genius 12K is a very good padel racket — it feels solid, plays well, and performs as expected. However, buyers need to be aware of hidden costs that are not explained at checkout.
Although the racket is sold and shipped from Spain, it is actually manufactured in China. Because of that, U.S. Customs applied significant tariffs and duties when the racket entered the country. I was billed nearly $85 in unexpected fees after delivery, on top of the purchase price and shipping.
This lack of transparency is frustrating, and it turned what seemed like a fair deal into a much more expensive purchase. Future buyers should be warned: unless the seller provides clear information about origin and potential import charges, be prepared for surprise costs that make the value much less attractive.

Reply from Padel Kiwi
Great ethical company
Great ethical company! My parcel was lost and they helped with reporting to Fedex and issuing a refund quickly.
I love this site
Good experience
Good prices, nice UX/UI, smooth checkout. Delivery to Cyprus took around 2 weeks - not the fastest, but acceptable.
Very professional company no problem at…
Very professional company no problem at all
Supsr sales deals
Great variety of products, more than decent prices,.perfect quality/price ratio and good delivery time (when they say "up to 7 days*, usualy it means 5 days.
Padel racket
All good everything arrived as advertised and smooth delivery ✌️would 💯 buy off these again
all as expected and no delay
Well received on time with FedEx…
Well received on time with FedEx signature at home 🏠 so perfect delivery of correct article and good timing I recommend ✅
Great customer service after troubles and delays with delivery
So after trouble with delivery and a complaint about the experience I had they showed great customer service!

Reply from Padel Kiwi
Great product & service
Product exactly as advertised and delivery service was 1st class.
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