Debbie

Thank you so much for your wonderful review!

We’re absolutely delighted to hear that you had such a fantastic time in Thailand and that everything ran smoothly from start to finish. Amber, Louise, Sophie, Ellie, and the rest of the team will be so pleased to know their efforts made your trip special.

Tailor-making holidays and taking care of all the little details is something we truly enjoy, so it’s lovely to know it all came together just as planned. We really appreciate your continued support and loyalty — it means the world to us.

Looking forward to helping you plan your next adventure!

Team Redcar :)

Thank you Debbie for your wonderful feedback! We're thrilled you find our system great and easy to use. 😊

Hello,

Thank you for taking the time to share your feedback.

We're sorry to hear about your experience and that we’ve fallen short of the service we strive for.

This past year, we’ve grown rapidly, with our teams working hard to bring you more products than ever before. As part of this growth, we expanded into a second warehouse a couple of months ago to improve stock availability and dispatch times.

Unfortunately, the transition didn’t go as smoothly as we’d hoped, and unexpected shipping delays have added to the challenges, resulting in a backlog and dispatch delays for some orders.

This has resulted in a higher volume of contact than usual, which is why our response times are currently longer than they should be. We want to assure you that we are working through all customer enquiries and will get back to all customers by email as soon as possible.

Resolving your query is important to us. We kindly ask for your patience, and a member of our team will be in touch with you shortly.

Many thanks,
DUSK Resolution Team x

Thank you for your great review, I hope you have a wonderful holiday with your family it is a gorgeous lodge and I hope you have a great time! Ellie :)

Thank you, Debbie! We're thrilled to hear that you found remote access easy to use and are happy with our service. 😊

Wow what great feedback, we are always happy to help and we always aim to deliver first class service, have the most amazing time on your holiday. Thank you for your kind words Amber :)

Thank you, Debbie, for the 5-star rating! We're thrilled to hear you find our service the best way to post parcels.

Thank you for your great feedback! We’re thrilled to hear you’re enjoying the cashback feature and finding the app easy to use. It’s even better when it’s “pumped up”!

We appreciate you taking the time to share your experience, and we’re here if you ever need any help or have suggestions to make your experience even better.

Thank you for your lovely review, we hope you have a good holiday. Becki and the girls at Hays travel Yarm

Hello

Thank you for leaving your review.

We love receiving feedback from our customers, and this will always be used to improve our services.

If we can assist you with anything, please don't hesitate to let us know!

Take care, and have a great day.

Kind Regards,
Kayleigh

Hi Debbie,

Thanks for the amazing review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Faiza,
JD Sports Online Reviews Team.