Organic Basics Reviews 1,424

Very happy with the product itself, I’ve been recommending to a my friends and family who are switching to clean clothes. I did have to return some products just because they didn’t fit me the way I w... See more

Clothes: The sizing is way off. very small sizes.Period.It seems designed for adolescents.Nice colours, Simple designs, not complete enough.I still like many items, but they can improve, specially s... See more

I’m really happy with the quality of the products I buy from Organic Basics — the materials are excellent and feel great to wear. However, I find it frustrating that most of the tops are too small and... See more

I am so pleased to have found Organic Basics, such comfortable good for the planet items, the most comfortable I’ve ever worn. I ordered an incorrect item and their returns process is quick and easy w... See more

I ordered a top, which ended up going to Royal Mail and I never collected it because I didn’t see the email. Organic basics were so nice - offered to send it out again with no charge for postage or a... See more

I ordered a bralette to Australia and the delivery was faster than expected. My parcel was delivered to a neighbour and I couldn't find it. The customer service was so fast, kind and helpful and in th... See more

Organic Basics has great products that fit very comfortable and with a feminine look and are more sustainable and ethically made. I take my Flex Hipster and Naked Rib undies with me every where I tra... See more

Exchanging items not straight forward. Although happy to be credited for return fee as credit. Seemed quite uninterested that the quality was not up to scratch! A shame considering price point

I accidentally ordered the wrong underwear. When I went to return them I got flustered and sent a note to customer service. Lovely Livia jumped in and took care of the entire exchange without a hitc... See more

I love organic basics. Their clothing is amazing and I feel good about purchasing as I have switched to nontoxic products. The quality is fantastic and I actually just purchased a bra and it is hands-... See more

The quality is exceptional in today’s world of fast fashion and I hope to have this piece for years. Easy to exchange for different sizing.

I’m really impressed with the support team at Organic Basics. They are fast, friendly and always available when I need them. Their responses are clear and helpful, and they make me feel truly cared fo... See more

Just the best post-sales support ever! I purchased a set of trunks a year ago. Some of them had clear manufacturing issues and had holes within the first months of use. After raising the issue w... See more

I absolutely love the products I purchased from the shop, however I had a problem with the thongs. They were very helpful and we found a solution that was good for both. Unfortunately, a few weeks... See more

Super comfortable, soft, great fit, from underwear to loungewear and activewear. Great customer support, delivery on time and best of all Sustainable on all important levels. I keep coming back for m... See more

My order delivery was delayed by delivering company, but OB were helpful & it was resolved quickly. Quality or product is great. My new bra is very comfy & soft. Perfect shape & strength where needed.... See more

Customer service was amazing! My package was held up in customs while shipping. Pernille and Christian responded to my inquiry right away and were very helpful tracking down my order. Loved my clothes... See more

I have ordered underwear and socks a few times from OB and I have loved it! Will always re order They are so long-lasting and good quality. My last order did not arrive as planned (something with cou... See more

This company is lovely! They produce beautiful/natural/ethical basic wear, to a „ fair/normal or low price“, which is nomore common today and which makes so much sense for everyone. The customer se... See more

The customer-service is prompt and friendly and they reshipped my parcel no problem after I accidentally put in the wrong zip code (at no additional charge). This was my 2nd order with organic basics... See more

I bought a few different styles to wear to work but didn't realise the material is quite see through. one of the bodysuits has no button closure so is a nightmare when layered with other clothes and g... See more

I just moved from one city to another and whilst ordering, my phone auto changed the address I had put in. This was in the afternoon when working hours were already over so I couldn’t call anyone. I l... See more

Received items quickly. Exchanges were handled smoothly but the prices shown during that process was confusing. I ended up not being charged for the exchange. Received quick and professional respon... See more

I purchased several pairs of these briefs in different colors on June 3rd. I was initially very pleased with them. They fit comfortably and felt secure, unlike synthetic underwear that can ofte... See more

Organic Basics is one of my top companies to order clothing from. The fabric is environmentally friendly and they have a return and recycle option with your worn Organic Basics. Nice! If somethi... See more

Organic basics is one of the best companies I’ve ever purchased with. They have very fast shipping. I love their loyalty point system which allows you to earn points on your purchases and those points... See more

i learned about this company because I work in a company with a huge Copenhagen employee population. I was little frustrated that my order was sent out but the tracking had not updated for days. Victo... See more

I have made several purchase from OB in the past 2 years. The products are made of amazing fabrics and I just love them. I most appreciate the bras/bralettes with the L+ option - fit my ample bosom pe... See more

I had a beautiful experience with the company so far. The items I ordered the first time were of excellent quality. Comfortable to my body and the fabrics were very nice. Isabelle from the customer... See more

Not only do I absolutely love organic basics underwear, bras, and clothing too they are comfortable and made with great materials, but whenever I’ve had an issue, they’re always there to help. They a... See more

Products are of reliable quality materials and construction, sized accurately. My spouse loves the fit and feel and look. Customer service was also quite prompt and willing to assist in a quite tr... See more

Great customer service - my return query was dealt with very promptly, and the items I did keep I loved so much I ended up buying more!

they are really helpful and nice, they are also trying out new technoogies and for me is a plus even if sometimes bots or agents are still not the best way to handling things, but kudos to them that h... See more

I love that the core thongs are GOTS organic. They are comfortable and very breathable. On the downside, I had issues with the stitching of the core thongs coming apart. Victoria with Organics Basics... See more

I love organic basics! Very good costumer service and very friendly people who work there. I love their clothing! Very good quality. I will keep ordering ❤️

I have already different products from Organic Basics and (especially) underwear is high-end quality. Production seems to be very sustainable and the ecological thinking of the brand itself is very ap... See more

I bought some bralettes & high leg panties. They all feel & fit well. The bralettes are sooooo comfortable that I have started keeping them on even at home (no flinging them off as soon as I get home!... See more

My Package did not arrive and I received very fast help! A new delivery was initiated and everything went well. I am so very grateful <3 they were very nice

I had an issue with the product and they had a very good system for reporting and giving that info. I was promptly given a refund. Very happy with the product and company.

I was confused about a return and they got back to me quickly with answers. The quality of Organic basics customer service is rivaled only by the quality of their products.

I've lost my couponcode and was quickly and friendly helped by the nice customer service of Organic Basics. So I was able to do another purchase.

Amazing prices and great unique fit. Right out of the box you can feel the quality cotton, its definitely different. I will be buying more!

Best men's underwear I have ever worn Off the positive scale customer service

amazing products. great customer service. more than happy…

Good story, good quality and good for yourself and the planet!

Lovely products always and super helpful customer service team, wonderful company overall.