Great company, good customer service
I had an issue with the product and they had a very good system for reporting and giving that info. I was promptly given a refund. Very happy with the product and company.
October 6, 2025
Unprompted review
Reply from Organic Basics
Hi Jenna,
We are very happy to hear that you are happy with our products and customer service, and that you found our claims system effective and user-friendly. We've been working on that a lot, so it means the world to us to get this feedback. Hope to see you again for your next basics restock:)
Best, Pernille
Organic Basics