Fosca Fimiani

Italy

Reviews

Review of Organic Basics

Rated 5 out of 5 stars

they are really helpful and nice

they are really helpful and nice, they are also trying out new technoogies and for me is a plus even if sometimes bots or agents are still not the best way to handling things, but kudos to them that have a real person handlig it in case

October 10, 2025
Unprompted review

Reply from Organic Basics

Hi Fosca,

Thank you for being patient with our chatbot, that is doing great - but is still not perfect;) This is why we offer connection to our great Customer Care team for more complicated matters. With a chatbot, they now have more time to cater to issues that require a human touch.

Best, Pernille
Organic Basics

Review of Lookiero Italia

Rated 4 out of 5 stars

Servizio utile e professionale

Penso sia un servizio molto utile.. soprattutto perché si é seguiti da professionist*
A me non piace andare per negozi e alle volte capita che compri vestiti che riprovando poi a casa non mi piacciono più

November 15, 2020
Unprompted review

Reply from Lookiero Italia

Ciao Fosca,

Siamo felici che ti sia affidata al nostro team di Personal Shopper, professioniste del settore che scelgono 5 capi pensati appositamente per te.

Ti ringraziamo moltissimo per il tuo feedback; a prestissimo per un nuovo Lookiero!

Un saluto,
Il Servizio Clienti di Lookiero