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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the excellent delivery service, noting that the delivery personnel are consistently cheerful, friendly, and helpful. Consumers also value the promptness and reliability of the deliveries. Many reviewers highlight the ease of ordering and the efficient service, with any issues being quickly resolved. People consistently praise the quality and taste of the food, with many expressing satisfaction with the variety of meals available. Reviewers find the meals to be a convenient and healthy option, especially when they don't feel like cooking. The quality of the products is highly regarded, and the portions are considered generous and good value for money.

Based on these reviews

Rated 4 out of 5 stars
Verified

There is a wide choice of frozen meals, ordering by email is straight forward and meals are always delivered at a notified time and date. Communications be telephone are always polite and helpful. The... See more

Company replied

Rated 5 out of 5 stars
Verified

I order meals (and now puddings!) for my elderly neighbor who absolutely loves the meals. She is actually a plain eater however there's lots of choice. The larger meals are adequate for her. The ve... See more

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Rated 5 out of 5 stars

I recently wasn't happy about an Oakhouse meal but today I had Mini Corned Beef Hash and enjoyed it. I was a bit dubious about it having baked beans in the recipe but found there weren't too many, an... See more

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Rated 5 out of 5 stars
Verified

Easy to Order and Great Tasting Food Ordering food from Oakhouse is so simple. Everything from food ordering to food delivery is exemplary. The food is of a good standard and according to my moth... See more

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Rated 5 out of 5 stars
Verified

I love all the meals they’re so tasty and fresh they don’t taste like microwave meal you get in the supermarket much better. My one and only complaint would be that the Eaton mess cake had no meringu... See more

Company replied

Rated 5 out of 5 stars

Delivered by a very friendly driver, first time ordering. Had the sausage and mash for tea tonight and it was delicious, my wife and 5 year old son also devoured their meals. Lovely tasty food and gen... See more

Company replied

Rated 5 out of 5 stars
Verified

I Love Oakhouse Foods. Especially The Deserts. Honeycomb Cheesecake Is Gorgeous. Sweet And Lovely. I Also Love Chicken Casserole With Herb Dumpling. Beautiful. And The Sausages With... See more

Company replied

Rated 5 out of 5 stars
Verified

I am 85+ years old and I would recommend Oakhouse Foods. For the past 3 weeks I have been enjoying them. They are just right for one older person, with an excellent selection of both meals and Desse... See more

Company replied

Rated 5 out of 5 stars
Verified

First class service carried out by first class people. Serving excellent tasting meals, forget the supermarket ready meals, Oakhurst meals taste like they've been prepared. Highly recommended.

Company replied

Rated 5 out of 5 stars
Verified

Easy to order, meals are tasty and would satisfy most appetites. Delivery is on time and made by friendly and helpful drivers. A great standby when you really can't manage to cook yourself for whateve... See more

Company replied

Rated 4 out of 5 stars
Verified

Friendly office and delivery staff. Wide choice of meals. Have given 4 stars, not 5 because there are sometimes too many peas in a dish and the cod dishes use the tail ends, which are darker in col... See more

Company replied

Rated 3 out of 5 stars
Verified

I'm not overall impressed with A) the quality or B) the quantity of these meals. I can go to my local store and purchase almost identical meals in both quality and quantity for £2.75 each. My commen... See more

Company replied

Rated 4 out of 5 stars
Verified

Great choice of meals, small and large portions ea h frozen and ready yo to heat up clearpackage makes choosing a Meal from the freezer easy to do love the taste and variety.excellent value for mone... See more

Company replied

Rated 5 out of 5 stars
Verified

The variety and quality of the meals is unmatched. Always easy to use and very tasty. Having all the nutritional values available before you buy is very helpful and useful.

Company replied

Rated 4 out of 5 stars
Verified

We've been having issues with repeat order being changed for the last 6 weeks. Twice we were called to ask what alternatives we wanted which was great. Then the most recent order got changed without... See more

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Rated 5 out of 5 stars

Exceptional foods. I now have a delicious meal plan every week.. I dont eat red meat and very.little chicken and the chicken I have eaten is very tender and not rubbery..the vegetable options are ver... See more

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Rated 4 out of 5 stars

Following on from the review I submitted on September 2nd, I phoned the number given to me and just wanted to say that Liam who I spoke to went above and beyond to sort out the issue I had, a refund... See more

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Rated 3 out of 5 stars
Verified

The meals are very nice but I can't eat them because of the ingredient and they are very rich as I said for A person on a normal diet they are excellent just not right for the jacket potato with ch... See more

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Rated 4 out of 5 stars
Verified

Very nice dinners last week, in this weeks delivery I had an extra dinner sent but no cake that I ordered, maybe put in the wrong box ! ! But On the whole I’m very pleased.

Company replied

Rated 5 out of 5 stars
Verified

Delivery is always spot-on with a cheery greeting to brighten up the day. Mistakes are quickly rectified and reminders come to make sure I don't miss anything. I am always told if something I've order... See more

Company replied

Rated 5 out of 5 stars
Verified

The meals are actually much better than I expected and the delivery is great. My only problem at the moment is ordering on-line, for some reason when I click on "go to checkout" it always freezes so... See more

Company replied

Rated 5 out of 5 stars
Verified

Very easy to order and arrange delivery and the driver is wonderful. Puts the food away and we often don’t know he’s been. Very tasty meals and ideal portions if you are on your own.

Company replied

Rated 5 out of 5 stars
Verified

The delivery man is good; he is polite, patient and has a lovely smile. It is a pleasure to see him. I have not been a customer of Oakhouse for very long but the meals that I have received have been... See more

Company replied

Rated 3 out of 5 stars

Ordering and delivery I have no problems with. However, they do not provide a good variety of gluten free meals which I must have. Vegetarians and vegans, which is a dietary choice, are catered fo... See more

Company replied

Rated 5 out of 5 stars
Verified

I have been with Oakhouse Foods for nearly5 weeks now and much better than Wiltshire Foods the food is great and a good selection of groceries ect. Irene Dunn

Company replied

Rated 5 out of 5 stars
Verified

Great company and service. The driver always puts my mother's food in the outside freezer for her. This is much appreciated. Mum enjoys the good choice of dinners and deserts. Thank you everyone... See more

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Rated 5 out of 5 stars
Verified

Apart from the food, which is quite acceptable, your customer contact really go all out to help us poor old sods who, through no fault of our own, sometimes get a little confused. Well done team.

Company replied

Rated 5 out of 5 stars
Verified

We have been eating Oakhouse meals for about six weeks. The sheer number of meals is amazing. We mainly have the mini meals which are very tasty and a really good calorific value which seems to be hel... See more

Company replied

Rated 5 out of 5 stars
Verified

Always excellent service. The delivery people are always cheerful and friendly. Very helpful. The food is very good. Love the cheesecake.!! Fruity curry is a favorite . Very impressed with the who... See more

Company replied

Rated 5 out of 5 stars
Verified

Great selection of meals, very tasty. Ordering on line is easy and the delivery driver is always friendly. Great value for money. I would highly recommend.

Company replied

Rated 5 out of 5 stars
Verified

Quality is always good and tasty delivery person friendly and spends a few minutes to chat to dad which I know he appreciates very much.

Company replied

Rated 3 out of 5 stars
Verified

Ive used oakhouse for the first time since march. This time around the choice of non fish gluten free is now just 12 dishes. So many have gone which is a shame as im being forced to go elsewhere

Company replied

Rated 5 out of 5 stars
Verified

Very pleased with the meals I get my mum lots of vegetarian choice and small portions . She loves the puddings good service they ring up to ask if you need anything

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Rated 3 out of 5 stars
Verified

generally very good, however there has been a couple of occasions (and last week) where some items have not been delivered and no refunds have been received.

Company replied

Rated 5 out of 5 stars
Verified

Love the puddings, I order a few meals to keep in freezer if working late, so easy to pop in microwave

Company replied

Rated 5 out of 5 stars
Verified

Wide range of meals to suit all budgets and very friendly and on time deliveries. I recommend to all.

Company replied

Rated 5 out of 5 stars
Verified

The ordering system is easy to use, and delivery is always on time, very pleasant delivery person. The quality of food is excellent and not overly expensive.

Company replied

Rated 5 out of 5 stars
Verified

I enjoy the meals and they enable me to have healthy food within the constraints imposed by my health conditions.

Company replied

Rated 5 out of 5 stars
Verified

Service is always excellent. Delivery is on time and one is not rushed to unpack goods.

Company replied

Rated 5 out of 5 stars
Verified

Easy to order and always delivered on time, unfortunately Rebecca is now in full time care, so no longer requires Oakhouse, but I would always recommend you.

Company replied

Rated 5 out of 5 stars
Verified

Always on time with a friendly and cheerful driver. The meals are good quality and well packaged.

Company replied

Rated 5 out of 5 stars
Verified

Delivered to the door, we use these meals alongside traditional cooking. Very satisfied. Will order regularly.

Company replied

Rated 5 out of 5 stars
Verified

Excellent delivery, on time and with a very courteous gentleman. Thank you.

Company replied

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Company details

  1. Online Food Ordering Service

Written by the company

Oakhouse Foods is a frozen meals service that cares; bringing moments of joy to your meal times. We offer over 400 delicious dishes, with quality and taste at the heart of what we do. Every meal is handpicked for its taste of home and delightful flavour! All of our dishes, as well as our 250 strong grocery range, are delivered right to your home. Our network of local teams are dedicated to providing you with a friendly and personal service, whether talking to us to place your order, or packing away your food to the freezer, no task is too big or too small.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

21K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

In my opinion,of all the food delivery…

In my opinion,of all the food delivery sites, yours is the best.
Tha food is tasty and there is a good menu to choose from. I especially like the mini meals & delicious desserts.

October 17, 2025
Oakhouse Foods logo

Reply from Oakhouse Foods

Good afternoon, thank you for your excellent review. We are so pleased that you are enjoying our meals and the service we provide. If we can ever be of any assistance, then please do get in contact and we will be happy to help.

We look forward to hearing from you again soon.

The Oakhouse Team

Rated 5 out of 5 stars
Verified

Excellent in every way…

Delivery is always as promised and goods put directly into the fridge by a pleasant delivery person.
There is a good range of vegetarian options all of which are delicious. It is easy to make contact with a real person with any enquiries.
Thank you Oakhouse foods!

October 17, 2025
Oakhouse Foods logo

Reply from Oakhouse Foods

Good afternoon, thank you for your excellent review. We are so pleased that you are enjoying our meals and the service we provide. If we can ever be of any assistance, then please do get in contact and we will be happy to help.

We look forward to hearing from you again soon.

The Oakhouse Team

Rated 5 out of 5 stars
Verified

Quality Foods

Oakhouse Foods are very good quality meals , i am a regular customer & rely on Oakhouse for all my weekly meals, the prices are good to which saves me money from traditional cooking! Because the Meals are that good.

October 17, 2025
Oakhouse Foods logo

Reply from Oakhouse Foods

Good afternoon, thank you for your excellent review. We are so pleased that you are enjoying our meals and the service we provide. If we can ever be of any assistance, then please do get in contact and we will be happy to help.

We look forward to hearing from you again soon.

The Oakhouse Team

Rated 5 out of 5 stars

OAKHOUSE IS A WINNER

Am trying ALL the delivery meals company's And so far Oakhouse is winning !

October 17, 2025
Unprompted review
Oakhouse Foods logo

Reply from Oakhouse Foods

Good afternoon, thank you for your review. We are so pleased that you are enjoying our meals and the service we provide. If we can ever be of any assistance, then please do get in contact and we will be happy to help.

We look forward to hearing from you again soon.

The Oakhouse Team

Rated 5 out of 5 stars
Verified

delivered on time friendly driver…

delivered on time friendly driver placed meals into kitchen next to freezer

October 14, 2025
Oakhouse Foods logo

Reply from Oakhouse Foods

Good morning, thank you for your excellent review. We are so pleased that you are enjoying our meals and the service we provide. If we can ever be of any assistance, then please do get in contact and we will be happy to help.

We look forward to hearing from you again soon.

The Oakhouse Team

Rated 5 out of 5 stars
Verified

Delivery on time

Delivery on time. Great friendly driver .
Food excellent

October 16, 2025
Oakhouse Foods logo

Reply from Oakhouse Foods

Good morning, thank you for your excellent review. We are so pleased that you are enjoying our meals and the service we provide. If we can ever be of any assistance, then please do get in contact and we will be happy to help.

We look forward to hearing from you again soon.

The Oakhouse Team

Rated 5 out of 5 stars
Verified
Oakhouse Foods logo

Reply from Oakhouse Foods

Good morning, thank you for your excellent review. We are so pleased that you are enjoying our meals and the service we provide. If we can ever be of any assistance, then please do get in contact and we will be happy to help.

We look forward to hearing from you again soon.

The Oakhouse Team

Rated 4 out of 5 stars
Verified

The service is wonderful

The service is wonderful, the meals are tasty but there are quite expensive. I only order as a treat and when I want something a different.

October 16, 2025
Oakhouse Foods logo

Reply from Oakhouse Foods

Good morning, thank you for your review. We are so pleased that you are enjoying our meals and the service we provide. If we can ever be of any assistance, then please do get in contact and we will be happy to help.

We look forward to hearing from you again soon.

The Oakhouse Team

Rated 5 out of 5 stars
Verified

Serice is fantastic friendly drivers…

Service is fantastic friendly drivers always on time with deliveries

October 16, 2025
Oakhouse Foods logo

Reply from Oakhouse Foods

Good morning, thank you for your excellent review. We are so pleased that you are enjoying our meals and the service we provide. If we can ever be of any assistance, then please do get in contact and we will be happy to help.

We look forward to hearing from you again soon.

The Oakhouse Team

Rated 5 out of 5 stars

Nice early arrival and friendly driver.

October 9, 2025
Unprompted review
Oakhouse Foods logo

Reply from Oakhouse Foods

Good afternoon, thank you for your excellent review. We are so pleased that you are enjoying our meals and the service we provide. If we can ever be of any assistance, then please do get in contact and we will be happy to help.

We look forward to hearing from you again soon.

The Oakhouse Team

Rated 5 out of 5 stars
Verified

good quality meals

October 16, 2025
Oakhouse Foods logo

Reply from Oakhouse Foods

Good afternoon, thank you for your review. We are so pleased that you are enjoying our meals and the service we provide. If we can ever be of any assistance, then please do get in contact and we will be happy to help.

We look forward to hearing from you again soon.

The Oakhouse Team

Rated 5 out of 5 stars
Verified
Oakhouse Foods logo

Reply from Oakhouse Foods

Thank you for your kind review! We’re so pleased to hear that you’re happy with both the food and delivery service. Your feedback means a lot to us, we really appreciate you taking the time to share it.

Rated 5 out of 5 stars
Verified

First Class service

Efficient delivery, great customer service allowed late alterations no fuss at all.

October 16, 2025
Oakhouse Foods logo

Reply from Oakhouse Foods

Thank you so much for your lovely review! We're delighted to hear that you found our delivery efficient and our customer service accommodating. We always aim to make things as easy and flexible as possible, we really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars
Verified

Great taste and a fantastic selection

Great taste and a fantastic selection

October 16, 2025
Oakhouse Foods logo

Reply from Oakhouse Foods

Thank you so much for your kind review! We're delighted to hear you’re enjoying both the great taste and the wide selection of our meals. We really appreciate your support and look forward to delivering more of your favourites soon!

Rated 5 out of 5 stars
Verified

A very good service

Always very helpful and delivery is on time. The food is very good. Very satisfied.

October 16, 2025
Oakhouse Foods logo

Reply from Oakhouse Foods

Thank you for your lovely feedback! We’re so pleased to hear that you’re happy with both our service and the quality of our food. It’s great to know our deliveries are arriving on time and that our team has been helpful. We truly appreciate your support!

Rated 2 out of 5 stars

I've tried the beef pork and chicken…

I've tried the beef pork and chicken roast dinners. And will not be having any more. The meat was fine, but the potatoes and Yorkshire puddings were very poor

October 14, 2025
Unprompted review
Oakhouse Foods logo

Reply from Oakhouse Foods

Thank you for taking the time to share your feedback. We’re really sorry to hear that you were disappointed with the potatoes and Yorkshire puddings in your recent meals. We always aim to provide the best quality across all our dishes, so we’ll make sure your comments are passed on to our product team for review. If you’d like, you can call us on 0333 370 6700 so they can look into this further for you.

Rated 4 out of 5 stars

I ate the beef lasagna last night and…

I ate the beef lasagna last night and there were no veg in there. When I cooked it when I was able bodied and younger, I put grated or finely chopped carrots and mashed that with the potatoes. As for the meat I would cook it extra long time so it was tender with the addition of finely chopped spinach mixed in. Even a few drops of red wine helped to tenderise the meat. My young kids then didn’t like veg but disguised like this they ate it all up. You need to tenderise your meat more so it’s not so chewy and add some veg as it’s not a balanced meal.

October 14, 2025
Unprompted review
Oakhouse Foods logo

Reply from Oakhouse Foods

Thank you for sharing your detailed feedback. We really appreciate you taking the time to tell us about your experience with the Beef Lasagne. We’re sorry to hear that it didn’t meet your expectations, our chefs work hard to balance flavour, texture, and nutrition in each dish, so your comments about the tenderness of the meat and the inclusion of vegetables are very valuable. We’ll make sure to pass your feedback to our product team for review, as we’re always looking for ways to improve our meals.

Rated 5 out of 5 stars

OAK wood food is great in taste,it is…

OAK wood food is great in taste,it is convenient and less of a hassle.

October 15, 2025
Unprompted review
Oakhouse Foods logo

Reply from Oakhouse Foods

Good afternoon, thank you for your excellent review. We are so pleased that you are enjoying our meals and the service we provide. If we can ever be of any assistance, then please do get in contact and we will be happy to help.

We look forward to hearing from you again soon.

The Oakhouse Team

Rated 5 out of 5 stars

My partner and I always get 2 of these …

My partner and I always get 2 of these every time we order they’re absolutely lovely

September 10, 2025
Unprompted review
Oakhouse Foods logo

Reply from Oakhouse Foods

Good afternoon, thank you for your excellent review. We are so pleased that you are enjoying our meals and the service we provide. If we can ever be of any assistance, then please do get in contact and we will be happy to help.

We look forward to hearing from you again soon.

The Oakhouse Team

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