Oakfield Estate Agents Reviews 75

Luke has been excellent throughout our work with him as have Oakfield generally - very professional and responsive

Oakfield have excellent staff. They constantly keep you updated, either as a landlord or property seller.
I highly recommend their service.

I find the team at Oakfield very professional and conduct themselves well.

The service was excellent.
The staff were friendly and helpful.
Izzy Cunninham went out of her way to help me, working tirelessly.
Very well done.

My journey with Oakfields was absolutely awful, they recommended the tenants they put into my property and within a month the calls started, having spent over 12k on the property to make it as lovely as poss for tenants and then Oakfields never completed 1 check on the property or tenants, they wouldn't let ne break the agreement when realised the tenants were from hell but asked to break it when they wanted to leave early, never told me they'd been put on 0% deposit. When tenants left they'd only claim 600 for me on the deposit then took out a 38 fee which they never told me about and so far to date I've paid just under 6k on damage caused by these bl@@dy tenants in 11 months of remting, I'm disappointed, disgusted, furious and would never use them again and this was on their most expensive management service they offer. Which is a complete joke except there was nothing funny about it. Wouldn't use them again if they paid me. Lost £1000's due to this company, absolutely unprofessional and my recommendation would be use another company.
If minus stars was an option that's what I would of given.

Absolutely shocking experience. From staff unable to answer simple questions, but expecting applications and deposits to be made without answering. To booking in viewings whilst properties have already been let. To advising no other properties available then seeing that’s pure lies, to then be told property is available and same price to find out it’s then £300 more expensive and completely different to one due to be viewed.
In addition to being sent emails for someone else - GDPR issue and requests for reviews on viewings that were cancelled. Absolute shocking show of a business - avoid! How this business have corner of the local market I’ve no idea!

Jenny and Toby have been absolutely amazing for me. I viewed the property and within the day, near enough everything is sorted which is brilliant for me.
Great communication, amazing information. An all round great job done.

Robin was kind and gave very honest advice and his many years of experience in and around Lewes is obvious
Very trust worthy agents.

We have recently (April 25) let a property through Oakfield and at same time rented a property through them. The service from the whole team has been really fantastic, in particular Tia West, Izzy Cunningham and their Manager - Jenny Atabey. Jenny is ultra efficient and very personable, they all understand what’s needed and provide it without hesitation. Moving is the most stressful thing, but they all made it easy peasy. Thanks Oakfield will be recommending you to all.

As a landlord I have found Oakfield Estate Agents in Hastings an excellent parter in managing my property over the past few years. From my perspective I would recommend without reservation. I have found Oakfield swift to bring to my attention issues from my tenants so that I can get them addressed. (I am fortunate in having long-term tenants.) This is all made possible because I have Luke Seymour as a trusted, responsive and reliable contact. It is rare, for example, that I do not hear back from him within 24 hours of leaving a message during normal working hours. The clerical and tax side of Oakfield's operations (Charlotte Diamond, Zoe and Lucy White, and Skye Standivan) have always managed my affairs accurately and in a timely manner. (Thank you all.) There is no reason to change my current property management arrangements.

Luke has facilitated each process effectively. He provides thorough communication and demonstrates professional conduct and attention to detail. We plan to continue utilising Luke's skills for our rental properties. Thank you, Luke.

Luke is very professional and quick with responding to any issues I have with my rental.
Luke always gets back to me and is approachable and communicates well with feedback, He always keeps me in the loop and checks things with me as we go along

Karen came to see us yesterday and was so very positive about being able to find us a buyer for our property. She then came today to take photographs and assures us a brochure for our property will be available from tomorrow. So very impressed that from initial visit to property on the market in 48hours!

James Parris is a pleasure to work with regarding re - letting our property. He is highly professional, experienced , practical and prepared to “ go the extra mile” to help both Landlord and Prospective Tenant alike

Oakfields are a terrible letting agent for property owners and renters.

They have left our house in disrepair for months claiming "they're were waiting for the damage to dry" and then had 2 contractors show up to inspect the house without any warning. And this is not the first time we've had work men show up with no prior warning. In fact, no contact is generally the way Oakfields do business.

And previously once the work had been completed, it was then never inspected and usually done poorly.

They had the cheek to charge £50 for a tennacy update but the only thing I can see that I paid for was incompetence. As it took them a month to update the tennacy and then once again they didn't bother to tell me the update was completed

AVOID - we booked a viewing for Monday they cancelled we then arranged to view on wednesday 2/5/25 at 2pm because they are using iamsold auction website when I phone Oakfield the following morning they say an offer has been accepted property is no longer available. what a waste of time and effort.

Have seen your reply nearly 2 months after my post. You do not understand we were able to view the property on Wednesday afternoon 2pm and when I phoned your Eastbourne office the following morning we were told it was sold.

We recently bought through Oakfield Bexhill. They were the worst estate agent I have ever dealt with. They were unprofessional and treated us like we were an inconvenience. Avoid!

Terrible service, my property manager will NEVER answer my questions, she just gives me unrelated responses that do have nothing to do with my questions.

“Tia” very personable , patient, and trustworthy.

We work with Kirsty at Oakfields regularly and she’s is very professional and well organised.
Always a pleasure dealing with her.