Nylahsnaturals Reviews 117

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. They are particularly pleased with the quality of the products, highlighting their effectiveness in improving hair health. Many consumers have reported that the products have made their hair softer, more manageable, and healthier, with some specifically mentioning a reduction in hair loss and increased hydration. People also appreciate the brand's commitment to using natural and non-toxic ingredients, which is a significant plus for those with sensitive scalps. However, opinions on customer service, order processing, and general communication appear to be mixed, with no strong consensus among reviewers. On the other hand, there is a strong consensus among consumers regarding the subscription service, with many expressing negative feedback.

Based on these reviews

Rated 4 out of 5 stars

Made an order on the complete set; didn't get it for a few days. I sent an email, and it was answered the same day, informing me that the delivery will be next day, which I did receive. However, the c... See more

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Rated 4 out of 5 stars

I discovered Nylah Hair Products after watching Dragons’ Den UK and decided to try their range, including the Super Seeds Hair Oil, Protein Power Hair Spray, and Moisture Retention Cream. Within jus... See more

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Rated 4 out of 5 stars

Although the follicle booster wasn't in the bundle with the Protein Power and the Moisture Retention. I emailed the company and they acknowledged me straight away, apologised and let me know the eta... See more

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Rated 5 out of 5 stars

The shampoo and conditioner are my absolute go-to! They give my hair a lovely texture and help reduce itchiness on my scalp. The conditioner makes blow-drying so much easier and has noticeably cut dow... See more

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Rated 5 out of 5 stars

Nylah thrive serum and the derma stamp definitely works I've noticed difference in my hair in less that 2 months of using these products. The not so full areas have started to get fuller and my hair... See more

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Rated 5 out of 5 stars

I am struggling with a receding hairline and also thinning sides. I have been using the Thrive &Growth Supplement Bundle, the Shampoo and Conditioner bundle, together with the Leave In Cream & Oil B... See more

Company replied

Rated 5 out of 5 stars

Hi, first of all I'm not one for change. It took me a while but I eventually thought whilst some of products were running out to try some.. started with Flourish around edges- about 10 weeks into usi... See more

Company replied

Rated 5 out of 5 stars

I'm really happy with the products i bought from this company, i have lost some of my edges and i find that both the Thrive and Flourish serum are helping it to regrow and along with the Derma-Stamp w... See more

Company replied

Rated 5 out of 5 stars

Absolutely love this brand! I’ve tried so many hair products over the years, but nothing has made my hair feel as soft, shiny, and healthy as this. The scent is beautiful, it doesn’t leave any build-u... See more

Company replied

Rated 5 out of 5 stars

Its good to know about your products before purchasing them and to know that the ingredients used should not cause harm to those with skin and scalp problems.

Company replied

Rated 5 out of 5 stars

After years of braiding my hair and experiencing postpartum hair loss and now being perimenopause I purchased Nylah Thrive triple action hair growth serum and have seen great improvement on my edges.... See more

Company replied

Rated 5 out of 5 stars

I was searching for all-natural, non-toxic hair care specifically for textured hair when I discovered Nylah’s Naturals and it’s now my go-to brand! The products leave my hair incredibly hydrated,... See more

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Rated 5 out of 5 stars

My experience using the product was great I seen noticeable small changes after a short period of time using. Would recommend and also buy again!

Company replied

Rated 2 out of 5 stars

I brought both Flourish and Thrive and religiously used these products over a period of 5 months. I purchased a total of 4 bottles of Flourish and 3 bottles Thrive. Both products left my natural... See more

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Rated 5 out of 5 stars

Nylahnaturals have literally changed my granddaughters hair care experience. As a neurodivergent little girl she has always struggled with hair washing, brushing and styling. I bought her shampoo, con... See more

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Rated 5 out of 5 stars

The ease of use of the product, which actually does what it says. It helped to restore my thinning hair back to it's thick original state. All in all I found this to be a fantastic product. 10/10.

Company replied

Rated 5 out of 5 stars

The Moisture Retention Leave In Cream is exactly what my hair needed. It keeps my curls hydrated for days and makes detangling so much easier. My hair used to feel dry and brittle between washes but n... See more

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Rated 5 out of 5 stars

The delivery of my order was smooth once placed. I love the products, but most of all I have hair growth! I couldn’t ask for more and would definitely recommend.

Company replied

Rated 5 out of 5 stars

Nylah's has a wide range of products all of which have proven to be excellent. The creams and spray make your hair feel smooth and glossy without being excessively greasy or oily. All of my famil... See more

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Rated 5 out of 5 stars
Verified

I started using Nylah’s shampoo, conditioner, leave-in, and oil, and I’m so impressed! My curly hair is now softer, more manageable, moisturised, and has way less breakage. n I love that the products... See more

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Rated 5 out of 5 stars

I have been using Nylah’s Naturals since Kameese appeared on Dragons’ Den with this black hair care range. With her vegan plant based products I have found the right product to rejuvenate , repair and... See more

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Rated 5 out of 5 stars

I love the products. I bought the full range of hair products and all I can say is I love how mine and my niece's natural hair looks and feels. Our hair is not weighed down by products, stays moistur... See more

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Rated 5 out of 5 stars

I had read many reviews before trying the products, hoping the product is sincere and not another gimmick. I was very pleased that there were products specific to Afro hair available, to... See more

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Rated 5 out of 5 stars

I’ve been using quite a few of their products for over Five months now and what a difference. My hair has not only grown but feels softer and healthier. I use the Night vitamins, the Shampoo and con... See more

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Rated 5 out of 5 stars

I wanted to express how fantastic your shampoo has been for me. I have struggled for years to find a shampoo that doesn’t irritate my skin, dry out my hair and suitable for my very curly hair texture... See more

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Rated 5 out of 5 stars

Customer service is impeccable I had a query about my subscription so I sent an email in the evening. By the morning not only had they responded they gave me a variance of options around amending... See more

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Rated 5 out of 5 stars

Amazing products and great customer service. The products have done wonders for my baby girls hair. Her hair is flourishing and well moisturised but use to be dry, brittle and breaking. Fantastic prod... See more

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Rated 5 out of 5 stars

I recently purchased the shampoo, conditioner, leave-in cream and oil. I am so pleased with the results. I contacted the team via instagram and they responded quickly and were really helpful. Previous... See more

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Rated 5 out of 5 stars

Ok after my low star review I finally received the products and there amazing. I particularly love the moisture retention leave in cream . I will reorder as my staple and hope it’s delivered without... See more

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Rated 5 out of 5 stars

I have used many leave in conditioners but Nylahs is the best i have tried so far,It is light Weight,hydrating and doesn’t weigh my hair down mind you I have 4c wavy kinky coils but it gets the job do... See more

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Rated 5 out of 5 stars

Ive been struggling with growing my edges and used the thrive serum once a day. Ive noticed an improvement with my hairline. I really think its working

Company replied

Rated 5 out of 5 stars

I’ve been using Nylahs Naturals Shampoo, Conditioner, and Flourish Serum since December, and the difference in my hair is incredible! My hair has become noticeably stronger, with a significant de... See more

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Rated 5 out of 5 stars

My Nylah Naturals journey I have been using Nylah hair products since March, and I could not be happier with the results. I started with the shampoo and conditioner, and from the very first wash,... See more

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Rated 5 out of 5 stars

The best haircare range I've ever tried . 1. The smell is absolutely beautiful due to the natural terpenes 2. It gets rid of all frizz giving my hair a soft shiny look with 3c hair all of my life... See more

Rated 5 out of 5 stars

I had a query regarding a Subscription; my query was promptly responded to. I’ve contacted Nylah Customer service a few times and really appreciate the quick response. As a side note. Their product... See more

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Rated 3 out of 5 stars

This product is expensive. I expected a lot more from it did not meet my expectations at all. My hair started to break. I presume this is a keratin product. My afro hair is permed. I contacted Nylah b... See more

Rated 5 out of 5 stars

I kept seeing Nylah’s products on my Instagram but wasn’t sure whether to buy it as I feel like I’ve spent so much on products for my toddler’s hair and they haven’t made a difference. In the end, I r... See more

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Rated 5 out of 5 stars

Love the products, love the brand. My order was in transit and hadnt updated in days and i was really concerned about it. I contacted customer services on instgram and they responded straight away.... See more

Rated 5 out of 5 stars

Wonderful smelling products and helping my locs thrive! Using the hair mist and thrive oil. Even kids use the both products.

Company replied

Rated 5 out of 5 stars

The products have been a game changer for my hair routine. I have peace of mind when washing my hair to know no added chemicals. My hair feels moisturised with conditioner. The leave in cream... See more

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Rated 5 out of 5 stars

Fab experience… Sent them a message to add to my purchase and they responded promptly. One of the products leaked and I sent them proof, I was sent a replacement Excellent customer service. I can’... See more

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Rated 5 out of 5 stars

I’ve been taking the Day Time and Night Time Hair Nutrient Capsules for four months and my hair is definitely stronger. I’ve had less shedding.

Company replied

Rated 5 out of 5 stars

When recommending cosmetic products to support healthy hair growth, Nylah Naturals is one of my preferred brands. As a trichologist treating patients with hair and scalp disorders, I want a brand tha... See more

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Rated 3 out of 5 stars

I ordered the whole bundle. No issues with my order (the mist was sent promptly once back in stock). I began the Thrive serum (direct to scalp only) and accompanying capsules (day and night) on 27.08.... See more

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Rated 2 out of 5 stars

Had been using Flourish a few months - PLEASE NOTE I WAS USING FOR MONTHS **BEFORE** SUBSCRIBING so opted to try subscription but other than my hair feeling softer no marked improvement, this subscri... See more

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Company details

  1. Hair Product Store

Written by the company

Award winning hair Care, Nylah's Develop natural high performance hair care for people with Curly | Kinky | Coliy | hair types. Our products are simple carefully selecting the best natura has to offer. seen on: Dragons Den, Vogue, ITV, BBC. Cosmopolitans winner for best afro Shampoo 2021


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4.1

Great

TrustScore 4 out of 5

117 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Magic in a bottle …

I’ve only just started using Flourish serum every night bad I can see a visible improvement in my edges, they seem so much fuller and it’s only been 2 weeks. I will start using it after deep conditioning my hair to see if my hair will be thicker all round.

October 22, 2025
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Reply from Nylahsnaturals

We love hearing this! 🧡 It’s amazing that you’re already seeing fuller edges, that’s such a great start! Consistency is key, so keep going and using it after deep conditioning is a brilliant idea to help boost overall thickness. We can’t wait to see your continued results!

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Rated 5 out of 5 stars

Super Seed oil to the rescue!!

Just want to let you know that the super seed oil is amazing!! It’s done wanders for my hair since giving birth (postpartum shedding) and even been using it on my 4 months old son’s hair too and it’s great especially with his tight curly coils. Honestly you should be so proud of yourself as you have done amazing with your Nylah brand and I will continue to support you every step of the way 😘

October 1, 2025
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Reply from Nylahsnaturals

Thank you so much for sharing this 🧡 We're so happy to hear how much the Super Seeds Oil has helped with your postpartum shedding, and that it’s been gentle enough for your little one’s beautiful curls too!

It truly means the world to know our products are supporting families like yours. Your kind words and continued support mean everything to us!

Rated 5 out of 5 stars

Hair

I am struggling with a receding hairline and also thinning sides. I have been using the Thrive &Growth Supplement Bundle, the Shampoo and Conditioner bundle, together with the Leave In Cream & Oil Bundle. I have seen an improvement on the sides of my hair for sure but the frontal section has seen little change. I am going grey at the front and wondered if the lack of melanin in this area impacts upon the growth abilities of Thrive. I appreciate that change will not happen overnight but aside from the frontal section, I am pleased with the results so far and look forward to continuing the journey. The containers are smaller than I had expected but that makes sense, noting the quality of the products.

October 17, 2025
Unprompted review
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Reply from Nylahsnaturals

Thank you so much for sharing your journey with us! 🧡 We truly appreciate your patience and commitment, consistent use is key, and we’re excited for you to continue seeing progress on your hair journey.

Rated 5 out of 5 stars

Excellent product

The delivery of my order was smooth once placed. I love the products, but most of all I have hair growth! I couldn’t ask for more and would definitely recommend.

October 16, 2025
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Reply from Nylahsnaturals

We’re thrilled to hear you’re seeing hair growth with our products! 🧡 It’s wonderful to know your order arrived smoothly and that you love the results, thank you for recommending us!

Rated 5 out of 5 stars

Nylah thrive serum and the derma stamp…

Nylah thrive serum and the derma stamp definitely works I've noticed difference in my hair in less that 2 months of using these products. The not so full areas have started to get fuller and my hair feels thicker. Looking forward to the result in after 3 months. And I don't think I'll cancel my subscription for now.

Thank you Nylah 💕

October 16, 2025
Unprompted review
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Reply from Nylahsnaturals

It’s amazing to hear that Thrive Serum and your Derma-Stamp routine are already making a difference! 🧡 Seeing fuller areas and thicker hair in under two months is wonderful, and we can’t wait for your results at three months. We’re so happy to hear you’re continuing your subscription, thank you for trusting us with your hair journey!

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Rated 5 out of 5 stars

So far, so good. No unnecessary product buildup which is great.

Its good to know about your products before purchasing them and to know that the ingredients used should not cause harm to those with skin and scalp problems.

October 1, 2025
Unprompted review
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Reply from Nylahsnaturals

It’s great to hear our products are gentle on your scalp while leaving no buildup! Knowing you feel confident about safe, non-toxic ingredients means a lot to us 🧡

Rated 5 out of 5 stars

Reliable Products That Really Work for My Hair

The shampoo and conditioner are my absolute go-to! They give my hair a lovely texture and help reduce itchiness on my scalp. The conditioner makes blow-drying so much easier and has noticeably cut down the drying time. The oil adds a beautiful shine, leaving my hair looking healthy and smooth. I’ve also recently started using Thrive and I’m really happy with the results so far!

October 16, 2025
Unprompted review
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Reply from Nylahsnaturals

Thank you so much for your feedback! 🧡 We’re thrilled to hear that our shampoo, conditioner, oil, and Thrive Serum are making such a difference for your hair, from reducing scalp itchiness to adding shine and making styling easier. It’s wonderful to know you’re seeing great results!

Rated 5 out of 5 stars

I'm really happy with the products i…

I'm really happy with the products i bought from this company, i have lost some of my edges and i find that both the Thrive and Flourish serum are helping it to regrow and along with the Derma-Stamp which helps with circulation. I will be buying more of these products as they are working for me!

October 16, 2025
Unprompted review
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Reply from Nylahsnaturals

Thank you so much for sharing your experience! 🧡 We’re thrilled to hear that Thrive and Flourish, along with your Derma-Stamp routine, are helping your edges regrow. It’s wonderful to know our products are making a real difference for you, we can’t wait to continue supporting your hair journey!

Rated 5 out of 5 stars

Wonderful smelling products and helping…

Wonderful smelling products and helping my locs thrive! Using the hair mist and thrive oil.
Even kids use the both products.

October 16, 2025
Unprompted review
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Reply from Nylahsnaturals

Thank you for sharing your experience 🧡 It's amazing to know our Hair Mist and Thrive Serum are helping your locs flourish (and that even the little ones love them too!)

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Rated 5 out of 5 stars

My Hair Has Never Felt Better!

Absolutely love this brand! I’ve tried so many hair products over the years, but nothing has made my hair feel as soft, shiny, and healthy as this. The scent is beautiful, it doesn’t leave any build-up, and my hair feels clean and nourished for days. Highly recommend to anyone who wants real results!

October 16, 2025
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Reply from Nylahsnaturals

We love hearing this! 🧡 Thank you for sharing your amazing results, it means so much to know your hair feels softer, shinier, and healthier. Our formulas are designed to deeply nourish without build-up, so we’re thrilled you’re loving the difference!

Rated 5 out of 5 stars

My experience using the product was…great products

My experience using the product was great I seen noticeable small changes after a short period of time using. Would recommend and also buy again!

September 23, 2025
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Reply from Nylahsnaturals

We’re so happy to hear you’re already noticing positive changes, consistency really pays off. We can’t wait to see your continued results! 🧡

Rated 5 out of 5 stars

It works!

After years of braiding my hair and experiencing postpartum hair loss and now being perimenopause I purchased Nylah Thrive triple action hair growth serum and have seen great improvement on my edges.
This is definitely a product l'll continue to buy.

August 24, 2025
Unprompted review
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Reply from Nylahsnaturals

Thank you so much for sharing your experience! 🧡 We’re so happy to hear that the Thrive Serum has helped improve your edges after everything your hair has been through. It’s wonderful to know you’re seeing real results, we truly appreciate your trust and continued support!

Rated 5 out of 5 stars

Amazing products!

I love the products. I bought the full range of hair products and all I can say is I love how mine and my niece's natural hair looks and feels.
Our hair is not weighed down by products, stays moisturised for a long time and healthy.

September 20, 2025
Unprompted review
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Reply from Nylahsnaturals

Thank you so much for your lovely feedback! 🧡 We’re so happy to hear that you and your niece are loving the full range and that your hair feels healthy, moisturised, and lightweight. It’s wonderful to know our products are making a difference for you both!

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Rated 5 out of 5 stars

A genuine product

The ease of use of the product, which actually does what it says. It helped to restore my thinning hair back to it's thick original state. All in all I found this to be a fantastic product. 10/10.

April 4, 2025
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Reply from Nylahsnaturals

Thank you so much for your wonderful feedback! 🧡 We’re thrilled to hear that our product has helped restore your hair and that you’ve found it so easy to use. It means the world to know you’re seeing such great results!

Rated 5 out of 5 stars

Nylah products have delivered

Hi, first of all I'm not one for change. It took me a while but I eventually thought whilst some of products were running out to try some.. started with Flourish around edges- about 10 weeks into using am seeing positive changes; have now used shampoo, conditioner and leave in conditioner the last 3 wash days- shocked by softness; super seed oil - works for me having increased amount used; trying moisture spray daily which seems to work although prob need to do an interim rinse (between wash days) - just need to figure out that I'm using this in the best way. ALSO 😉.. forgot to say that my scalp was really irritated before but this is definitely easing too! Thanks for such great products!
Sandra

October 12, 2025
Unprompted review
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Reply from Nylahsnaturals

Thank you so much, Sandra, we love hearing this! We’re especially glad your scalp is feeling calmer and your edges are thriving. Keep going, consistency is key, and your results will only get better from here 💛

Rated 5 out of 5 stars

Helping my edges

Ive been struggling with growing my edges and used the thrive serum once a day. Ive noticed an improvement with my hairline. I really think its working

September 30, 2025
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Reply from Nylahsnaturals

Thank you so much for sharing your experience! 🧡 We’re so happy to hear that the Thrive Serum is helping to improve your hairline. Supporting healthy growth and confidence especially around the edges is exactly what it was designed for. We really appreciate your feedback!

Rated 2 out of 5 stars

Product ok but please don't subscribe

Had been using Flourish a few months - PLEASE NOTE I WAS USING FOR MONTHS **BEFORE** SUBSCRIBING so opted to try subscription but other than my hair feeling softer no marked improvement, this subscription is not cancellable until you have bought x3 bottles which is £87.60, not a small amount of money for a product that doesn't work! I have had to block with my bank but Nylah is relentlessly trying every single day to take money and I can't cancel, never had this scenario before, so my advice to customers would be use the product if it works for you but avoid subscription at all costs.
Customer Id: 6287221915801

September 29, 2025
Unprompted review
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Reply from Nylahsnaturals

Thank you for sharing your feedback — we’re really sorry to hear about your experience.

After checking your customer ID, we haven’t received any communication from you regarding cancelling your subscription. If you had reached out, we would have been more than happy to assist and cancel it for you promptly. Please feel free to email our customer service team at info@nylah.co.uk, and we’ll help you with this right away.

We can also see that you’ve only completed one bottle of our Flourish Hair Serum. As with any hair growth treatment, consistent use over time is essential to see visible results. Hair growth is a complex biological process that can be influenced by many factors, including overall health, stress levels, hormones, and diet, and it often takes approximately 3 to see big improvements. Our formulas are designed to nourish the scalp, strengthen follicles, and create a healthy environment for growth, but patience and regular use are key to achieving lasting results.

That said, we completely understand that everyone’s hair journey is unique. If you’d like support on how to get the best from your products or assistance with your subscription, our team is here and happy to help. Please don’t hesitate to get in touch.

xx

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Rated 2 out of 5 stars

Flourish and Thrive very drying to my hair

I brought both Flourish and Thrive and religiously used these products over a period of 5 months. I purchased a total of 4 bottles of Flourish and 3 bottles Thrive. Both products left my natural hair feeling very dry and brittle. I found Thrive to be very harsh on my scalp; the burning sensation was unexpected and not very pleasant especially when used after newly washed hair.

Unfortunately, I did not see any results from either product. In fact, during the 5th month of use my hair started to shed which I found quite alarming. I am aware that there may be some shedding during the early stage of use, but I wasn't expecting shedding after over 20 weeks of use. To preserve the hair I had left, I stopped using both Flourish and Thrive and cancelled my subscription.

I have since consulted with an independent trichologist and have started laser treatment for hair loss to be followed by PRP. Thankfully, my hair has stopped shedding, and I am hopeful that I will see results over the coming months.

September 6, 2025
Unprompted review
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Reply from Nylahsnaturals

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and that you didn’t see the results you were hoping for.

Our Flourish and Thrive Serums are both lightweight, water-based formulations designed to hydrate and soothe the scalp, not dry it out. They’re enriched with clinically proven ingredients that help reduce dandruff, calm irritation, and create a healthy environment for stronger hair growth. It’s very unusual to hear feedback about dryness, especially as the serums are intended for the scalp only and not to be applied directly to the hair strands.

Regarding the burning sensation you experienced, this could indicate a sensitivity or allergic reaction to one of the natural active ingredients. If any irritation occurs, we always recommend stopping use immediately and reaching out to us so we can help. It’s surprising that you continued for five months while experiencing discomfort, we’d have loved the opportunity to assist and guide you sooner.

We’re glad to hear you’re now consulting with a trichologist, we work closely with trichologists ourselves and fully support seeking expert advice for ongoing scalp or hair concerns.

Please email our customer service team at info@nylah.co.uk, as we’d really like to look into your experience further and offer our support.

xx

Rated 4 out of 5 stars

I wait

Made an order on the complete set; didn't get it for a few days. I sent an email, and it was answered the same day, informing me that the delivery will be next day, which I did receive. However, the conditioner was on their checklist but not in the box. I sent an email with pictures of the open box with 8 items instead of 9, so I'm awaiting their response. Can't wait to start my Hair Journey with Nylah...

October 2, 2025
Unprompted review
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Reply from Nylahsnaturals

Thank you for letting us know, and we’re so sorry that your conditioner was missing from your order. 🧡 We’ve immediately shipped the missing item out to you, and it should be with you very soon.

We really appreciate your patience and can’t wait for you to start your hair journey with Nylah!

Rated 3 out of 5 stars

Seems like it’s not for me :(

I ordered the whole bundle. No issues with my order (the mist was sent promptly once back in stock). I began the Thrive serum (direct to scalp only) and accompanying capsules (day and night) on 27.08.2025. I used the moisture retention and oil sparingly every other day. I haven’t even used the mist yet. I have also gently massaged my scalp daily for 5-10 minutes all over. Anyway, today (15.09.2025) I have sadly decided to stop using the products due to experiencing significant hair loss. These are the only products I’ve been using since 27.08.2025... I have followed a routine religiously (surprised myself) and I hoped they would work but they have not and I’m too embarrassed to even post before and after pics. I’m sad, because what little growth I did achieve prior to Nylah has now been undone and like some other reviewers said, I too have noticed my hair feeling dry and brittle as time has gone on. I read the FAQs which said some hair loss is expected as the serum works to shed old and produce new (encourage the anagen phase I think) however I don’t think the hair loss I’m experiencing is a good sign at all. My loss is extending into other areas that were not even a problem area for me previously. Maybe it’s highlighting I’ve got more problem areas than I thought or could see. I don’t know. And I’ve been thinking what if it does work, to continue but tbh, I’m scared to keep going. So I’ve decided to stop and go back to the drawing board. I’ve also worked extremely hard prior to using Nylah on managing my stress levels, going back to the gym, incorporating a healthier diet and whilst I’ve considered these changes may be affecting my scalp/hair I’m just at a loss now that this is another product which just doesn’t seem to agree with me. I remain hopeful my hair will be restored one day though.

September 15, 2025
Unprompted review
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Reply from Nylahsnaturals

Thank you so much for taking the time to share your experience in such detail. I can hear the care and commitment you have put into your hair journey, and I completely understand how upsetting it must feel to see increased shedding when you were hoping for the opposite. Please know your concerns are taken very seriously.

As you mentioned, some shedding can occur in the early stages of using a scalp stimulating product like Thrive. This happens because hairs in the resting (telogen) phase are released to make way for new growth in the active (anagen) phase. For some people this phase is barely noticeable, but for others it can feel much more pronounced. While this can be a normal biological response, I fully appreciate how worrying it feels when the shedding seems greater than expected or appears in new areas.

It is also worth considering that hair growth and loss are influenced by many overlapping factors including stress, hormones, nutrition, overall health and scalp condition. Sometimes lifestyle changes such as diet and exercise can temporarily shift the hair growth cycle too. This does not lessen the impact of what you are experiencing, but it does highlight that your hair is responding to a complex set of influences, not only the products themselves.

You have already taken some really positive steps such as regular scalp massage, improving stress management and following a consistent routine. Those are all supportive foundations for healthy growth. At this stage, I would encourage pausing product use if you feel uncomfortable, and seeking an in-depth consultation with a trichologist either with us or independently so that we can look at your scalp health, medical history and lifestyle factors together. That way we can determine whether what you have experienced is part of a normal shedding cycle or if another underlying cause needs attention.

I want to reassure you that shedding does not mean your progress is permanently undone. Hair follicles remain active, and with the right approach, many people do see restoration over time. Your hope for healthier, stronger hair is completely valid, and we would love to support you in exploring the next best steps.

With care,

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Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

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