Verified
My son's tutor is excellent! I expected he would refuse to attend the tutoring sessions - but instead he joins without any complaints. We have had a few teething issues with setting up the tutoring... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Verified
Looking for two tutors. Website easy to access and navigate to your needs, tutors I reached out were really good and the two I chose have been fantastic. I have had to call customer service a coupl... See more
Verified
An excellent choice for my son who has pushed himself to take A-level Maths - he’s found the Tutor invaluable and everything is explained and gone through at a pace he can follow and understand. The... See more
Verified
Our daughter has found real benefit to a carefully selected and matched tutor who has motivated and inspired her knowledge of biology. There is no reluctance to have the extra lessons and actually loo... See more
Verified
Good opportunity to connect with great tutor for us. The Maths tutor Robert we found for my Son GCSE is a brilliant teacher. We'll continue to use Mytutor.
Verified
Both tutors (English and Chemistry) are very good. At the end of each lesson, my daughter has always learned or understood better something. Marey (English) sends a very detailed report after each les... See more
Verified
It's been three weeks in the summer that my son has been having tutions for GCSE for 3 subjects. I am very pleased and he is confident and secure with the three tutors allocated to him. Both mytutor... See more
Verified
Jack is a first rate tutor. It's not easy to teach history GCSE entirely online, but Jack's lessons are engaging and well-structured.
Excellent service from this tutoring company. Quickly found an amazing maths tutor - James. He was efficient, friendly, professional, encouraging and immensely supportive to our teenage son struggling... See more
Verified
Excellent tutor, at an affordable price, who has given my daughter a massive amount of confidence in Maths. I believe that the quality of the tutor will make the difference next summer in her passing... See more
Verified
Easy communication Initial talk with one of team member was impressive Prompt reply Found good teachers My child has attended few classes only and a message of increase in fees already receive... See more
Company replied
Verified
My son has been having lessons with Barrie for around 2 months, honestly it has made a massive difference already. He is far more confident and prepared for his Nat 5 prelim and we will continue until... See more
Verified
Katie is tutoring my daughter in biology & chemistry at A level. Very explanatory, structured lessons which my daughter feels she is learning a lot from.
Verified
Aksha is a fantastic tutor,great personality, good qualifications and patient. Lessons are well structured, always get reports on how it’s gone and my lad is focused. Well worth the fee. Almost got ri... See more
Kishan has been an excellent Maths tutor for me. He was very flexible with his timings to match both our busy schedules. Kishan was very patient and spent time understanding my specific queries within... See more
Verified
N. says that Tariq is easily his best teacher bar none. N learns best through practical application of what he is learning. Tariq ties in business studies concepts in an interesting way with p... See more
Verified
Really helpful. Rather last minute request to find someone subject specific to help my son get exam ready. He was having issues answering the questions in the way the examiner needed. The first tutor... See more
My 13-year-old son was very hesitant about getting a tutor, and it took a lot of convincing to get him to agree. From my first conversation with MyTutor, I felt they really listened to his needs and c... See more
Haydn is absolutely amazing. I was a bit unsure about online tutoring as my son has a rather short attention span for subjects he does not enjoy. However, I have been pleasantly surprised! Hayden mak... See more
Beatrice has been amazing ! My daughter always looks forward to their lesson, which is something important to me. She makes the lessons fun and enjoyable. She also involves my daughter in the lessons... See more
This is my second time using MyTutor. My eldest child had an A level tutor for one subject (after their 6th form college A level teacher went awol during covid) and my youngest child is current... See more
Verified
Easy to pick your tutor from a huge variety, first free 15 minute session allowed time to see who suited my son best. Advice and tips picked up helped with confidence in sitting the UCAT
My daughter had Alisha for some maths tuition to help her through her GCSE Maths and she passed! She said it was the tutoring that really helped and tipped her over into the pass mark. She was over th... See more
Verified
Great support both for the parents and the pupils. Professional and fast at finding tutors tailored to one’s needs. Booking system works well. Our tutor is superb and gives constructive feedback and s... See more
Verified
I’ve found it very quick and easy to find a tutor, and I really value the regular contact with them. The tutor has shown great knowledge and has been a fantastic support in teaching my child. One... See more
Company replied
This is a great service that allows students to study at a time that fits with them. We we able to identify a potential tutor and step thus up in 24hrs. Our tutor was able to support our so through GC... See more
Verified
The tutors are fantastic and my daughter is already making strides after just a few sessions. The MyTutor mobile technology experience is lacking. Having to constantly log in despite ticking the... See more
Verified
My son is enjoying the sessions and seems to be gaining confidence. He likes working with Ross, and seems to be happier about his understanding, early days as the new year has just started but I am p... See more
Verified
The platform works quite smoothly once you get a hang of it. If you are lucky, you can find a tutor quickly that suits your child's needs, otherwise, you might need a few tries. I recommend searching... See more
We are incredibly grateful to Yasmin. M for the amazing support and guidance she provided to our daughter, Taisia, in Chemistry and Physics, thanks to Yasmin’s patient teaching, deep subject knowledge... See more
The website is laid out clearly. It enables quick access to tutors who are very professional & conscientious. A feedback system is in place which is helpful & constructive with care & thought in... See more
We’ve had an excellent experience with My Tutor from the matching of a tutor to the support our son has received. I was apprehensive about an online solution for something so important but it’s been... See more
I want to thank Mr Hamza for the great support .With his help my son’s grade improved from 6 to 9.A truly wonderful teacher.He explained lessons clearly ,give my so confidence , and truly care about h... See more
Verified
Chloe is wonderful, she is very helpful in building my daughter s confidence and knowledge! Thank you so much!
My son's tutor purely concentrated on his English, she took him from a 2 to a 5. Brilliant tuition that really put him at ease and grew his confidence, thank you so much Runa J
Verified
My daughters didn't get the grade in maths she needed she is learning more with my tutor then she did in school and a better understanding of it
Verified
Jess is great with Georgie and makes learning maths a calm and stress free experience. Georgie is really going from strength to strength with Jess’s help.
Provides excellent support to Tutors and a simple and easy to access interface for parents and schools. Gives tutors plenty of resources to crack on and teach!
Verified
Very smooth process, my daughter has been well supported by both her tutors. Price range for all.
Verified
My son is becoming confident in his work, all thanks to the tutor the way he is doing his job.
Verified
Friendly tutor with good level of knowledge and ability to interact with my son
Verified
From speaking to MyTutor and then to talking with the tutors, was a seamless experience. We are very happy with my sons tutor and will continue until necessary.
Verified
My daughter really love her tutors, very clear explanation. Tutors are always on time. Very helpfull
Verified
My daughter is making progress and feels confident, it's a good help
Verified
Andrea has been excellent with my daughter, I can't wait to see the results at the end of the year
Verified
Fantastic, my son is being really motivated by his tutor and his lessons are going really well.
Invited
Different teachers have different attitudes towards teaching.The teacher who I meet did not have any preparation for classes.I can not see their responsibility.When time up,they just suddenly disappea... See more
Invited
The follow up call from My Tutor helped set up a free 15min chat with potential tutors. It worked well. The interactive white board and payment system works efficiently. We are extremely pleased wit... See more
Help from tutor Elena T , for GCSE Maths revision was great and really boosted student confidence. J really liked Elena, found the the whole experience fantastic. MyTutor team helped find a mat... See more
My son received predicted grades in his French Year11 GCSE mocks which needed some improvement. We decided to try using ‘MyTutor’ to see if they could help. We were extremely fortunate that Rochanaa... See more
Company details
Written by the company
Online tutoring is the easy, affordable and stress-free way to find a personal tutor. Choose from personally-interviewed tutors and learn with them online.
Contact info
The Bower, 211 Old street , EC1V 9NR, London, United Kingdom
- 02037736020
- support@mytutor.co.uk
- mytutor.co.uk
4.6
Excellent
4K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
Verified
Dylan was amazing
Dylan was amazing. He explained the confusing concept of land law to my daughter. He was very helpful and patient
She has sent her work off confident that she will now pass the module. Cannot praise him and thank him enough.
July 9, 2025
Verified
Friendly and helpful with useful feedback
Sarah is great and my daughter likes her style of teaching and she is very friendly. She gives regular updates after every lesson which is helpful for both my daughter and I
July 8, 2025
Kishan has been an excellent Maths…
Kishan has been an excellent Maths tutor for me. He was very flexible with his timings to match both our busy schedules. Kishan was very patient and spent time understanding my specific queries within each topic and helped me understand the specific topics with in depth examples. Kishan was a great help along the way to get me to the stage where I felt confident waking into my Maths A - Level exam!
July 1, 2025
Unprompted review
Treats students terribly!
My son thought his tutor helped for his GCSEs and wanted to help other students, however because he did not have 2 IDs at hand he was shut down from ever applying as a tutor. Son is at Oxford university so this speaks volumes on what my tutor requires.Also has had an enhanced DBS check.
Go direct to the students as I will be recommending that rather than My Tutor.
July 1, 2025
Unprompted review
Reply from MyTutor
Hi Tracey,
Thanks for taking the time to share your son’s experience with us.
While we’d love to help every applicant become a tutor, not all applicants are able to meet the requirements. As this role means working with children under the age of 18, these requirements are not all academic because we must stick to stringent government standards and safety requirements.
An essential step is completing an enhanced DBS check which shows us that a prospective tutor is safe to work with children. Two forms of ID are required for an enhanced DBS check to be completed by the Disclosure and Barring Service (a government body). We’re unable to change this or set the ID that is required. Any individual who cannot provide two forms of ID that meet the DBS’ requirements, cannot complete their application to become a tutor.
We appreciate that this does mean some applicants will be disappointed as they cannot access the required forms of ID but - first and foremost - we have to ensure that the children using our services are safe. There will be no changes to these requirements as safeguarding is our top priority.
Your son has clearly had great academic success and we wish him all the best with his future in academia and education.
Thanks again for your feedback,
The MyTutor Team
Company stole my money
Terrible company with a ludicrous refund policy. I booked what I thought was a one off lesson with a tutor. The lesson went fine but my daughter decided to drop Maths and no longer required lessons. Two weeks later I was surprised to see a charge on my bank account for another lesson. I contacted them immediately to cancel the charge but they refused to do it saying it was within 24 hours and therefore not refundable. The lesson was not provided and it was within 22 hours but they stood firm and didn't refund me. If they had charged the lesson 48 hours in advance I could have easily cancelled but they obviously purposely charge accounts only when it's too late to refund. I am so so disappointed that they chose to steal my 49 pounds rather than refund me for a lesson that I didn't know was booked and didn't want. To top it off the lesson was in summer on Monday at 9 am, not like there would have been any demand for that lesson. I will now be forced to complain to my bank and possibly small claims.
June 30, 2025
Unprompted review
Reply from MyTutor
Hi Louie,
Thank you for getting in touch and for sharing your experience - we completely understand your frustration.
As our tutors are self-employed, refunds for missed lessons outside of the cancellation window are at their discretion. However, after reviewing the messages between you and the tutor, we recognise there was a genuine misunderstanding. As a gesture of goodwill, we’ve issued a refund on this occasion.
We’re happy that a member of our team has already resolved this with you directly. Once again, we’re sorry for the inconvenience and frustration caused, and we appreciate you bringing this to our attention as we’re always here to help in a fair way.
Your feedback is valuable as we continue to improve our processes and communication to better support our customers.
Many thanks,
MyTutor Team.
Verified
Highly recommend My Tutor
My Tutor provide a great, well organised service. The tutor we have been using has been nothing short of outstanding, and has really boosted our sons confidence, and understanding and given him a renewed enthusiasm to learn.
June 24, 2025
Verified
Excellent
Excellent. My daughter was happy with yesterday session and felt comfortable with Her tutor. Keep it up.
June 28, 2025
Verified
Verified
My daughter is enjoying her experience…
My daughter is enjoying her experience with her tutor so much
June 25, 2025
Verified
2 really great tutors
2 really great tutors - intelligent and perceptive and much appreciated by our twins
June 24, 2025
I was scammed by a tutor and then another tutor and increasing prices
It was back in November when we decided to go with this company my tutor we found a tutor from our knowledge. He broke all the rules and regulations of the requirements. After finding out he took us for just over 5 1/2 thousand pounds in tutoring from the knowledge after bringing it to my tutor they took it on board but didn't ban him. The knowledge of these tutors are young students with no experience all the experience they have as a school or university a good quality teacher is somebody that has worked in the field for many years after going back on to find out another tutor was doing the same thing. My knowledge from this they put their prices up. Try to be another load sugar. There's no such thing as making money when you are teaching children it is the experience of the child especially when they have difficulties autism. My children build a trust up to find that they got let down again today another breakdown and all I get is the same Popy excuse for my tutor. This is disgusting from the base of salary of £25 an hour they need to sign to put his prices up by double 49 when you're paying for three lessons times out by two children that is it seems amounts of money not even myself as a professional person gets that amount of money per hour and I think some of the good quality bank managers don't even get that per hour so why would a 21-year-old get that? This is not a good site? If it was me? I would stay clear. I'm looking for somebody in the US there seems to be a lot more better wiser tutor over there. This is my own view over the situation but if it was me stay clear think before you jump in thank you for your time today
stay a way from this !!!
June 23, 2025
Unprompted review
Reply from MyTutor
Hi Marco,
Thank you for taking the time to leave your feedback.
I’m sorry to hear that you had a negative experience with your previous tutor.
Tutor quality on our platform is really important to us, which is why every tutor applicant invited to join MyTutor is reviewed by our team to ensure they will be able to inspire their students.
We make it clear in our Parent FAQs that our tutors are bright university students/recent graduates from top UK universities, who go through extensive training and have to pass an enhanced DBS certificate in order to tutor on the platform.
I’m sorry to hear that your previous tutor didn’t meet these expectations, and understand your frustration.
I can see that you previously mentioned that you had lessons off the platform with this tutor. This is against our Safeguarding policy, and ultimately makes it difficult for us to take any action, as we don’t have any evidence of these lessons, unless you provide this to us.
In regards to the pricing, £25 is the minimum pricing we have on the site, as our pricing ranges from £25-£65. The price bands help balance accessibility for parents with fair compensation for tutors, ensuring that both parties benefit. Each price band has a specific parent price and tutor pay associated with it, and tutors can select the band that best matches their qualifications and the subjects they teach.
I can see that all of your lessons with your tutor were all on the lowest price-band of £25. As tutors are able to set their own price-bands, it is ultimately up to the tutor if they want to raise or lower their prices.
If you’d like us to assist in finding a new tutor who better matches your needs, or if you’d like to discuss anything further, please feel free to contact us via live chat, phone or email us at support@mytutor.co.uk
Thank you again for providing us with your feedback.
MyTutor Support Team
Verified
Good Communication
The company were proactive in helping me to come to a decision on who to choose
June 19, 2025
Verified
Our Italian tutor is just amazing-…
Our Italian tutor is just amazing- patient with the 2 oldest students known! Clear helpful listening and engaged - everyone should have a tutor like we have in Kristina!
June 17, 2025
Verified
Very helpful and expert tutor ( Adam)
June 14, 2025
A good experience ruined at the end
A good experience with two lovely tutors completely ruined at the end by the so-called customer service team! I cancelled two tutoring plans through the portal but after 48 hours the customer service team had failed to confirm the cancellation. Despite further efforts on my part (via Chat function on website) to ensure that cancellation had been actioned, I was reassured that the cancellation would progress but then charged for two further lessons! They have a ridiculous system whereby you cancel via the website, then the customer service team need to process (eventually), then they send you an email saying 'are you sure' which you also need to respond to in order to complete a cancellation. Refund apparently on its way, hopefully within the next two weeks - ridiculous timeframe! Went from 10/10 customer to 1/10 within the space of two hours. Received a call from the Operations Lead, but she didn't care enough to change the outcome despite the fact that we spent hundreds of pounds with them. Very disappointed. Will be looking elsewhere for tutoring for our two younger kids.
June 16, 2025
Unprompted review
Reply from MyTutor
Hi there Alex,
Thanks for taking the time to share your experience with us.
We’re really glad to hear that your time working with our tutors went well, of course, we’re sorry the disappointment caused at the end of your customer journey.
All tutor plan cancellations, for parents with your account type, take place through your ‘Tutoring Plans’ page. Our team will then complete that cancellation within 24 working hours, Monday to Friday. It is the case that some parents don’t wish to cancel their entire plan and are looking for different support when they begin this process, which is why we ask for confirmation. Any lessons that are available are refunded once that cancellation is actioned.
We’ve taken a look at this case and can see that the cancellation request was put through on a Saturday and completed on the following Monday morning. At that point both of your refund requests were completed and sent back to your bank account with the normal processing time. We arranged for a conversation with with a manager to speak with you as we appreciated that you wanted reassurance that everything was dealt with.
Again, we’re sorry for the disappointment and inconvenience caused here.
Thanks for your time,
The MyTutor Team
Verified
Exactly what we needed
My son had a great experience with Ahmet, he really helped him to catch up and grow his confidence.
June 12, 2025
Verified
Harsa is great
Harsa is great, makes Maths fun and challenges Alfred at the same time, they are already working a year ahead. He’s developing a passion in the subject.
June 14, 2025
Verified
My daughter is finding the tutor very…
My daughter is finding the tutor very helpful with her A levels. It was easy to set up and the online system works well
June 12, 2025
waiting two months…with no refund
I have been waiting almost two months for a refund for lessons that were cancelled by the tutor, but MyTutor has not resolved the issue. The platform seems to shift responsibility to the tutor and different departments, instead of taking action themselves. I hope MyTutor can improve their customer service and take responsibility for refund issues in a timely manner.
April 14, 2025
Unprompted review
Reply from MyTutor
Hi Haily,
Thanks so much for sharing your feedback, and we're really sorry for the frustration this situation has caused.
We completely understand how disappointing it must be to wait so long for a refund. After reviewing your case, we saw that you first reached out in April. At the time, we requested a few additional details, but didn’t hear back - so unfortunately, we weren’t aware the issue was still unresolved. We're really sorry you’ve been left waiting since then.
When you contacted us again on June 4th, we acted quickly and followed our standard process by reaching out to the tutor. Since then, we've spoken with you directly and have credited your account while we continue working with the tutor to close the loop on their side.
We really appreciate your patience and are taking your feedback seriously as we look at ways to improve how we handle situations like this in the future.
Thanks again for bearing with us.
Tutor Elena.T for maths a great match
Help from tutor Elena T , for
GCSE Maths revision was great and really boosted student confidence. J really liked Elena, found the the whole experience fantastic.
MyTutor team helped find a match brilliantly.
Recommended MyTutor, to someone else, for English. Wasn’t aware of recommendations incentive rules until couple weeks after they signed up. So we all missed out there.
Appeared to be a “future” sales push all the time. Some confusion too when tutor had to make a one off last minute change.Maybe an App would be better. Hence gave 4 stars.
Really very happy with last minute tutoring though.
June 8, 2025
Unprompted review
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