Marshall Clean Heat and Power Ltd  Reviews 179

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, noting the professionalism and friendliness of the staff. Consumers appreciate the promptness and efficiency with which the company addresses their needs, whether it's arranging appointments or resolving issues. People highlight the high quality of workmanship and the attention to detail demonstrated by the team. Reviewers also value the company's reliability and reasonable pricing, making it a trustworthy choice for various services.

Based on these reviews

Rated 5 out of 5 stars

The perfect Plumbing company to deal with. Always prompt attention shown both on the phone when arranging a call out, to coming out to fix the problem.

Rated 5 out of 5 stars

Great service, very responsive. ASHP review requested and booked in for the following day. Friendly and knowledagble heating engineer. The Air Source Heat Pump was installed by Marshall and McCort in... See more

Rated 5 out of 5 stars

We used Marshall & McCourt to install our heat pump and have continued using them each year to do the service. Gary is very polite and professional. He arrives on time and always does a good job and... See more

Rated 5 out of 5 stars

Recent installation of a air source heat pump went very well from the initial consultation to the final commissioning. Steve and his team worked very hard throughout the installation. They were tidy a... See more

Rated 4 out of 5 stars

Good company to deal with. Good value for money. Prompt & comprehensive paperwork trail, following visit. Awarded only four stars, due to having to contact the engineer after they left, to sort out... See more

Rated 5 out of 5 stars

I would recommend Marshalls to anyone. Gary is a great guy who has kept my ailing heat pump working fot the last few years. His work is of the highest quality and he is always very polite and friendly... See more

Rated 5 out of 5 stars

I have had great service from Marshall & McCourt over the last 4 years. They have done a lot of work for us: installing an air source heat pump with replacement of all radiators and pipes, installing... See more

Rated 5 out of 5 stars

Had a very old central heating system in an old house replaced by a modern system. Including ground floor underfloor heating. So impressed by knowledge and professionalism of the team . I was havi... See more

Rated 5 out of 5 stars

M&M delivered a first class product on a less that straight forward site. I am grateful for their problem solving and working with the owner to achieve a top quality outcome. Occasionally they needed... See more

Rated 5 out of 5 stars

Everyone that came out was friendly, considerate and knowledgeable. They moved my boiler from the cupboard to the kitchen and were tidy (well as tidy as you can be installing a boiler) fitted a new r... See more

Rated 5 out of 5 stars

I have been working with Katie and Carly over the last 13 months arranging works for properties that I manage. I received a very professional and friendly service, thank you for your help over the la... See more

Rated 5 out of 5 stars

Brilliant as usual, I have used Marshall and McCourt for years now and would always recommend. You can always get a quick appointment and staff are very friendly and efficient

Rated 5 out of 5 stars

Their staff on customer service are very patient and helpful . Jason in particular really helped solve an access issue involving a new EV charger Installation . He was persistent ,supportive and relia... See more

Rated 5 out of 5 stars

Everything was done well and on time. The system seems to be working well now. I don't know whether there will be any follow-up, but if everything continues to be good, next year I will be consideri... See more

Rated 5 out of 5 stars

I first contacted Marshall Clean Heat and Power because my existing SolarEdge inverter wouldn't connect to wifi after Virgin changed my router. Although I wasn't a Marshall customer, Jason helped me... See more

Rated 5 out of 5 stars

Quick and effecient service on my boiler. Done the same day i called.

Rated 5 out of 5 stars

I have used Marshall and McCourt for many years to service my boiler and also, occasional plumbing works. The office staff are unfailingly helpful when arranging a suitable date for the engineer to... See more

Rated 5 out of 5 stars

I write to thank Marshall & McCourt for arranging the installation of the Solar Panels and storage battery at our home on the 25th and 26th March 2025. The “team” who carried out the installation w... See more

Rated 5 out of 5 stars

Very accommodating and fair in their dealings with you. Very pleasant helpful staff. Quality of workmanship is very high. Would highly recommend.

Rated 5 out of 5 stars

Work always completed to a high standard in a very friendly and efficient manner. I have always been completely happy with all work done.

Rated 5 out of 5 stars

We have had our heatpump for 6 months and it has got us through 1 winter. The system worked much better than our old gas boiler and saved us money at the same time. The system gets better than t... See more

Company replied

Rated 5 out of 5 stars

Following a very successful installation this week of a complete new central heating system, Solar PV with battery storage, I wanted to extend my sincerest thanks to all your teams, whether office or... See more

Rated 5 out of 5 stars

I found this company to be efficient, reliable and easy to deal with. They are reasonably priced and offer a good service.

Rated 5 out of 5 stars

They sent their salesman out who was very informative and professional. Upto know a really good service.

Rated 5 out of 5 stars

Another yearly service done by this great company - helpful (as always) and affordable. Many thanks

Rated 5 out of 5 stars

Excellent service from this company & Excellent prices. Would always refer this service to anyone who needed this trade

Rated 5 out of 5 stars

Booked service for heat pump, kept informed as on day engineer was delayed by 1hour. Did job with no fuss. Left place clean and tidy.

Rated 5 out of 5 stars

As usual, booking the appointment was easy, the young man making the booking was very helpful. The technician carrying out the service was knowledgeable, pleasant & efficient.

Rated 5 out of 5 stars

Today on the 26th of November I had my boiler service done the engineer also checked the water quality in the central heating system which came back with a big green pass thank you marshall and mccour... See more

Rated 5 out of 5 stars

Marshall and McCourt are very reliable and professional I have the upmost faith in them as a company and they are reasonable in price

Rated 5 out of 5 stars

I have used marshall and mccourt on a regular basis over the last few years (they fitted my boiler and service it yearly)on this occasion we were having problems with the pump phoned them up within ha... See more

Rated 5 out of 5 stars

Phoned MandM on Friday regarding a leaking radiator they sent out a engineer within the hour who diagnosed a crack in the bottom of the radiator resulting in a new radiator within 2 hours I had an est... See more

Rated 5 out of 5 stars

Very happy with both the speed and professionalism displayed by the engineer.

Rated 5 out of 5 stars

Solar water station replacement went very well . Clean and efficient job communication from company excellent.

Rated 5 out of 5 stars

Great service, arrived on time, efficient and effective. Highly recommended.

Rated 5 out of 5 stars

First class service, knowledgeable, experienced & highly accommodating. Great installation & personnel.

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Company details

  1. Heating Contractor
  2. Air Conditioning Contractor
  3. Gas Engineer
  4. Gas Installation Service
  5. Boiler and Heating Service
  6. Solar Energy Contractor

Written by the company

Marshall Clean Heat and Power specialise in Renewable Energy and Heating systems for homes and businesses throughout the North East and Yorkshire. Based in Stockton-On-Tees, we are a rapidly growing, family business, innovating green energy solutions to reduce costs and your carbon footprint.


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

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Rated 5 out of 5 stars

Once again a really prompt and helpful…

Once again a really prompt and helpful response from M&M team . Prompt responses from the office service team and a visit from John sorted out the problem caused by a change of router ! They are a very reliable company and I wouldn’t hesitate to recommend them !

October 21, 2025
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Rated 4 out of 5 stars

First ASHP service

Good company to deal with.
Good value for money.
Prompt & comprehensive paperwork trail, following visit.
Awarded only four stars, due to having to contact the engineer after they left, to sort out a small issue; otherwise, would have been a five.

September 22, 2025
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Rated 5 out of 5 stars

High quality heat pump install.

We have had our heatpump for 6 months and it has got us through 1 winter. The system worked much better than our old gas boiler and saved us money at the same time. The system gets better than the promised design COP (efficiency) and is easy to use.

The install process was painless, all of the govt grant details were sorted for us. The survey was very smooth and they listened to us about component placement, the locations we wanted weren't the easiest but they were the only installer willing to put equipment where we wanted it to minimise space use. We had every radiator replaced and the quality of the install was great all additional pipework and cabling was hidden in the floor void so the install looks like it was original to the house not a retrofit. Some of the radiator sizings were increased at no cost just so we didn't need to re-wallpaper rooms (radiators matched dimensions of original radiators), we didn't need to redecorate anything once the install was complete. Installers cleaned up thoroughly after themselves and left the house clean and safe after every day of work.

Installer came back a couple times to tweak the install and replace a faulty pump, this was done quickly and without bother or cost.

Pricing was competitive with other quotes and the quality of the survey process was better than other installers and the overall system design was superior and didn't cut any corners. We had a project manager as point of contact for the install process and the staff used were skilled and polite causing minimal disruption.

November 11, 2024
Unprompted review
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Reply from Marshall Clean Heat and Power Ltd

Dear Chris,

Thank you so much for taking the time to leave such a detailed and glowing 5-star review. We are absolutely thrilled to hear how pleased you are with your new heat pump system and the entire installation process.

It's fantastic to know that your heat pump exceeded expectations, performing even better than the design COP and providing significant savings over your old gas boiler, especially through the winter. We pride ourselves on delivering highly efficient solutions, and your feedback truly validates our efforts.

We're also delighted that the installation was "painless" and that our team could accommodate your specific requests regarding component placement, ensuring minimal disruption to your home's aesthetic. Our goal is always to provide a seamless retrofit that looks like an original part of the house, and your comments about the hidden pipework and cabling, as well as the thoughtful radiator sizing, show we achieved just that. We also appreciate you highlighting our team's tidiness and professionalism throughout the project.

Furthermore, we're glad to hear that our post-installation support, including the quick resolution of the faulty pump, was handled to your satisfaction. Ensuring your system runs perfectly long after the initial install is a key part of our commitment.

Thank you for recognising our competitive pricing, superior survey process, and the dedication of our project managers and skilled staff. Your positive experience, from the initial quote to the ongoing performance of your system, means a great deal to us.

We truly appreciate your business and this wonderful feedback. Enjoy the continued comfort and savings with your heat pump!

Best regards,

The Marshall Clean Heat and Power Team!

Rated 5 out of 5 stars

Great service

Great service, very responsive. ASHP review requested and booked in for the following day. Friendly and knowledagble heating engineer.
The Air Source Heat Pump was installed by Marshall and McCort in 2020. Has run perfectly since. Warmer house and lower bills.

July 4, 2025
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Rated 5 out of 5 stars

Where else would I go?

As usual, booking the appointment was easy, the young man making the booking was very helpful. The technician carrying out the service was knowledgeable, pleasant & efficient.

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

SolarEdge Battery and Inverter Installation

I first contacted Marshall Clean Heat and Power because my existing SolarEdge inverter wouldn't connect to wifi after Virgin changed my router. Although I wasn't a Marshall customer, Jason helped me get my inverter back online, free of charge.
I was so impressed, I asked Marshall to give me a quote for upgrading my system to include a SolarEdge storage battery. This work was completed to a high standard and I'm very happy with my installation and the performance of my battery.
Marshall Clean Heat and Power have been a pleasure to deal with throughout the whole process of quoting for and installing my new battery and inverter. I've found all of their employees to be friendly, courteous and professional. From my experience, this is a professional, trustworthy company who wants to do everything correctly and provide a good outcome for its customers. I have no hesitation in recommending them.

May 21, 2025
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Rated 5 out of 5 stars

Heat pump annual service

We used Marshall & McCourt to install our heat pump and have continued using them each year to do the service. Gary is very polite and professional. He arrives on time and always does a good job and is very thorough. If you have any questions he always has time to provide an answer. We look forward to continuing using Marshall & McCourt in the future.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Following a very successful…

Following a very successful installation this week of a complete new central heating system, Solar PV with battery storage, I wanted to extend my sincerest thanks to all your teams, whether office or on site for their dedication on meeting my specific requirements. Their meticulous attention to detail, problem solving and commitment to fulfilling my needs hasn’t gone unnoticed.
Can you pass on my thanks to all Involved and it goes without saying I throughly recommend Marshall & McCourt

April 11, 2025
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Rated 5 out of 5 stars

Professional and Approachable…..

I write to thank Marshall & McCourt for arranging the installation of the Solar Panels and storage battery at our home on the 25th and 26th March 2025.
The “team” who carried out the installation worked very well together, explained and sought our permission before they carried out the various aspects of the work.
They were patient when answering our numerous questions and made sure that we installed and understood the Tesla App correctly before departing.
We would have no hesitation in recommending Marshall and McCourt.

March 25, 2025
Unprompted review

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