KK

Keith Kirtley

United Kingdom

Reviews

Review of Staysure Travel Insurance

Review of Uswitch

Review of EconomyCarRentals

Review of Marshall Clean Heat and Power Ltd

Review of first direct


Rated 2 out of 5 stars

Poor compared to apps from two other banks.

This is the least convenient app to use when compared with my apps from two other banks. It has an infuriating need to close whenever I attempt to move between a current account and Savings or in the reverse direction.

January 3, 2025
Unprompted review

Reply from first direct

Hi Keith,
I'm sorry about the trouble with our app. Please update your phone and the fd app to the latest versions, then restart your device. If the issue continues, our digital team will be happy to have a look into this for you at 03456 100 234.

Review of Tesco Insurance

Review of Staysure Travel Insurance

Review of TUI


Rated 5 out of 5 stars

Booked flight and a holiday.

Visited website twice and booked flight on first occasion. On second booked a holiday package. Both achieved with a minimum of effort.

September 23, 2024

Reply from TUI

Hi Keith,

Thank you for taking the time to leave us a review. We're always aiming to improve our service so it's great to get your feedback so we can monitor our customer satisfaction.

I’m so glad to hear that you found it easy to book both your flight only and package holiday with us! We strive to make the booking process as smooth as possible, so it's great to know that it worked well for you.

We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us.

Kind regards and many thanks,
Lauren
Customer Support Team

TUI GROUP
TUI UK & Ireland

Review of Volkswagen Financial Services UK

Review of Zest Car Rental


Rated 5 out of 5 stars

Quality near new vehicle and efficient service.

Collection and return were trouble free. Vehicle was a recent model with any marks, however small, noted on the rental form. Staff were efficient and friendly.

August 31, 2024
Unprompted review

Reply from Zest Car Rental

Hi Keith,
Thanks for taking the time to leave positive feedback. We're happy to hear you had a trouble-free experience with our providers!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental

Review of Yodel by InPost

Review of Paragon Bank

Review of Chase


Rated 5 out of 5 stars

The app works well

The app works well, debits and transfers into my accounts are flagged instantly. I earn interest on my current and savings accounts and rewards on spending. Excellent experience.

January 9, 2024
Unprompted review

Reply from Chase

We love to hear you enjoy banking with us!

Review of Davies Group Ltd


Rated 5 out of 5 stars

Claim was efficiently dealt with

Claim was efficiently dealt with in a short time frame.

September 25, 2023

Reply from Davies Group Ltd

Good morning,

Thank you for taking the time to write us this review. We really appreciate the feedback and will pass it on to the relevant team.
If you would like us to provide your compliments to anyone directly, please email customer.care@davies-group.com

Many Thanks
Georgia
Davies Customer Care Team

Review of first direct


Rated 5 out of 5 stars

Excellent Switch service

I used the Switch service to transfer a joint account from my original bank. It was completely problem free and totally painless with all my standing orders and direct debits being transferred along with my balance. Communication from 1st Direct was excellent from start to finish. In addition there is the option of a regular Saver account with an excellent interest rate. Highly recommended.

February 24, 2023
Unprompted review

Reply from first direct

Thank you for choosing to switch to us, and welcome to first direct, Keith! It's so great to hear how easy you've found the whole switching process, we aim for banking to be as efficient and problem free as it should be. We're always here for you, whether that's over the phone, or through our online chat services, so if there's anything you need, please let us know! - Kelly

Review of Jet2.com

Review of Jet2holidays

Review of FurnitureboxUK


Rated 5 out of 5 stars

Stylish Kitchen table

Kitchen table arrived on time and very well protected. Stylish product at a good price. Excellent service.

November 13, 2022

Reply from FurnitureboxUK

Hi Keith

Thank you for your positive review of our kitchen table! We're glad to have provided you with a stylish product at a good price and excellent service.

Best wishes
The Furniturebox Team

Review of Tuffnells


Rated 5 out of 5 stars

Pleasant helpful driver

Delivery arrived on time and included 3 packages, one of which was quite heavy. Driver offered to take it through the house if required which was a nice gesture but not necessary.

November 17, 2022
Unprompted review

Review of The Lifestyle Gift Card


Rated 5 out of 5 stars

Easy to download voucher

Easy to download voucher and spend online.

October 11, 2022

Reply from The Lifestyle Gift Card

Hi Keith,

Thank you so much for your great feedback.

We are all so pleased to hear you found the process easy!

Happy Friday!

Many thanks,
Louise