MagBak Reviews 1,127

Amazing customer service. Response time and feeling as if you’re their only customer is one of the many reasons I will only ever have a Magbak case. The quality, texture, and multi functionality of th... See more

First off the magnetic case is a great product. They've improved it with new features like stronger magnets, finger loop, and kick stand. My case cracked, the customer service department was timely... See more

My go to iPhone casing since iPhone 12. Last week I realized my iPhone 16 pro max elite casing seams were splitting after 1 year of usage. I emailed magbak and they send a brand new casing for free th... See more

Been using MagBak products for years and never had issues. When I did have an issue with product MagBak team was quick to replace item, no questions asked. Definitely appreciate a company that stands... See more

To begin with best case ever. I'm the kind of person that always have to have a different case but with this one it's staying on my phone forever lol. And they have the best customer service they resp... See more

I highly recommend this company and their product. Their product isn’t just top notch, but their customer service REMARKABLE! I had a small issue with shipping and they contacted me immediately to add... See more

Terrific customer service. I love the makbak case and screen protectors. I had zero bubbles or dust under my screen protector. The case has super strong magnets which I love. The little metal strips h... See more

My Magbak Elite for iPhone 15 pro max is the best phone case I’ve ever owned. The telescoping magnets are strong as hell but don’t gather up metal flakes or bits. The magnets are perfect for mounting... See more

I’ve been a MagBak customer for quite a while and have purchased several of their products, they’re always well-designed and high-quality. Recently, I had an issue with one of my orders, and their s... See more

Bought a clear case for my iPhone 15 pro a while back. The case ended up yellowing overtime (2 years probably), emailed customer support to inquire if there’s anything I can do to remove the yellowing... See more

Awesome company! I've bought numerous items from Tesla & desktop chargers to many of the cases for the family. They stand by every product they make and any issue I've had they quickly come up with a... See more

Send an email to the support wasn't expecting to get my case replaced but I figured I'd give it a try since I spent it $80 and some change. After waiting a couple days received an email stating they w... See more

I’ve been using the MagBak case's for a while now and it’s one of the best cases I’ve had. It holds up really well, gives great protection without being bulky, and the screen protector that comes wit... See more

Hands down the best phone case on market, protective sleek and combailibity. The Samsung accessory market dont offer much choice, magbak offers an end game phone case. I have recommended magba... See more

I bought a MagBak charger and had issues with overheating. When I reached out, support brushed it off by saying, “devices tend to heat up when they are wirelessly charging” and that it could be due... See more

I cannot ever imagine buying an apple case again. The MagBac is so far superior in every way. My entire family uses these cases and have had nothing but a great experience. Very strong magnet allows y... See more

Got my case for my Galaxy S25 ultra in february, it already saved the phone a few times, the camera protection stays in place no matter what, case has minimal scretches, also I lost the pinky pillow p... See more

This is the third case I got from Magbak. The last 2 straight from their site. Awesome details, super strength magnet and highly protective case. I had a couple of issues with the last one, but they a... See more

I bought the elite case for my iPhone 16 pro max back in the January 2025 and the case started to split on the charging port side. Customer service sent me a replacement right away. Fast forward to Se... See more

Where do I begin…saw an ad for their case, so I ordered one and added a few accessories. It arrived quickly, the quality is great, and adding the color pack made it really nice. It was so cool, I or... See more

I just received excellent support with my new phone case and, more specifically, the screen protector. My screen protector tab ripped off during install, which I'm sure is often done due to hu... See more

MagBak makes some of the most reliable, durable, and useful cases I’ve owned. They offer great protection and thoughtful design. The new Elite case for my iPhone 16 Pro was the only one I had slight... See more

I am very happy with all the products, the charger, cases and wallets have all been top notch, and the customer service exceptional. I am loving the magnet strip in my car- Perfect, safe place for my... See more

Everything from ordering to customer service was timely and thoughtful. Case wasn’t quite what I needed but the MagBak team made it easy to return hassle-free. I love their products and will remain a... See more

I’ve enjoyed Magbak products for their simplicity, functionality and sleek design. I have the car phone holder and iphone case. Both have worked well and when I need to replace my phone case due to so... See more

I just wanted to say thank you for standing behind your product and replacing my cases at no cost. That kind of support means a lot—especially these days when it's rare to see a company truly back... See more

Wow Magbak! you guys have outstanding products. Everything is made so well with with great craftsmanship. Not only that but your customer service just makes everything even better. Thank you for tak... See more

Dude, I got the phone case for my S25 Ultra back in February, and now it's August, so it's got some wear and tear. The soft parts are kinda ripping a little. I hit up their customer service, and they... See more

2nd time I have interacted with MagBak support. Have to say the company is extremely humble. They offer excellent products but not shy about possible issue and provides great customer experience

Been using magback classic case for 1-2 years, Elite case for 2 years. So far the best case. Love the grip, finger hole, magnetic strength. The Elite case especially has enough room to put a card... See more

I’ve had two cases break on separate occasions and when I reached out the customer support they apologized and replaced the case for free both times. Very quick and easy customer support. Great experi... See more

MagBak really does stand behind its product, I had the best experience with them. Won’t shop for a case anywhere else. Also the cases themselves are awesome! Kickstand, magnets, finger loop, you can’t... See more

I've bought 2 cases from MagBak. I love the quality of their product and how well their magnets stick! Anytime I've had an issue they've absolutely made it right! My first case started to show discolo... See more

I absolutely love my new wallet. There was a small issue with the stitching and they replaced it with no questions asked. Highly recommend this product to anyone!

Well, I loved this case, my first one I got was back in November last year, unfortunately shortly after it broke easily I contacted the customer service and they replaced it with no problem. Great,... See more

I have made at least 5 or 6 orders from this company going back to my iPhone 12 case. They have always had the best quality and until this purchase I never needed to contact customer service. Custom... See more

My phone case was falling apart in one area. It was 5-6 months since I purchased it. I emailed them about it, and I got a reply a few hours later saying they were sending me a new case. Pretty easy,... See more

They gave great customer service, quick response back. Great awesome products. Been using their cases since iPhone XS came out. Love MagBak!

Best customer service of any company I've dealt with. Always putting customers first and standing by their products for quality assurance.

The case is great, very protective and looks good and fits great. I ordered a new one and it was missing a button, so I emailed and they sent me a replacement on expedited shipping free of charge. Gre... See more

I have purchased cases for my last three phones from them. Along with one of the wallets and the car charger. The magnetic properties are amazing, I am not afraid of it falling off any magnetic surfac... See more

I first came across MagBak because a friend showed me their case. We had gone golfing together and he showed me how his case was magnetic. I was amazed. So that same day I bought a case fo... See more

Great products and even better customer service. MagBak as a business places their customers first backed by great high quality products. Will continue supporting this business.

Amazing case and wallet that I have had on my last 3 phones. You can never go back to a normal case. Customer service is too notch. I hope to order their chargers soon for both my car and my bedside.... See more

Grateful support for item almost out of warranty quick fast easy claim support. Good company .

I’ve been very happy with your cases! The functionality of better than all other brands I’ve tried and your customer service has always been excellent. Happy customer

I made a mistake and removed my camera button from my new case and customer service replaced my case within 72 hours. Amazing customer service!!

Quality is high! And they take care of you if something happens! Good customer service!

Customer service is awesome, they're on it. They're there to help you. Magbak is killing it, and all their stuff is the best.

Excellent, expedient customer service! The MagBak case for new 17 Pro is so sleek and functional.